Reference #: 3008760
Summary/ Objective:
The Field Service Specialist plays a crucial role in creating value by facilitating the needs of the customer's job site. This includes but is not limited to ordering material, receiving material at the job site, providing material coordination, and agile construction practices at the job site. This individual is an important liaison between sales and operations. This person demonstrates all safe work practiced and delivers results that meet/exceed customer expectations.
Essential Functions:
Adhere to all company safety policies and initiatives
Complete returns from the job site
Maintain job site inventory
Complete product requests through ordering, receiving, and shipping
Conduct product inspection, and storage at the job site
Flexible and adaptable, as priorities may change on short notice
Work closely with Inside Sales and Purchasing
Provide customer service and support as the main contact between Schaedler Yesco and job site personnel
Build relationships with job site personnel
Clean, stock and remove excess material/debris from work areas
Deliver parts to needed areas of the site
Receive and distribute deliveries as needed
Keep work areas clean and orderly
Deliver, unload, and stage materials on the site as needed
Competencies/Success Factors:
Ability to work collaboratively with all areas of the job site
Ability to learn, grow, and adapt to change
Ability to effectively communicate with vendors and customers
Execute duties with the highest regard for safety, continuous improvement, and cost reduction
Ability to successfully work independently and in a team environment
Strong work ethic with a positive attitude
Excellent communication skills
Strong problem-solving ability
Ability to analyze workload and establish priorities with time-sensitive deadlines
Self-motivated
Dependable
Detail orientated
Focused
Dedicated to continuous improvement
Supervisory Responsibility:
This position is a non-supervisory role
Work Environment:
This job operates primarily in an outdoor setting with the balance of the time split between visiting various branches/warehouses and attending meetings. The Construction Field Specialist will be required to visit projects on various types of construction sites. When at job sites you may be exposed to varying temperature conditions depending on the location of the job site and associated weather.
Physical Demands:
Ability to lift up to 70 lbs. consistently
Ability to operate lift truck equipment
Ability to work an extended shift to complete work tasks as needed
Ability to stand and walk for long periods
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Travel:
Local and regional travel is required to meet the demands of the position. A valid driver's license with a clean driving record is required for this position.
Education and Experience:
High school diploma or GED required
Previous customer service experience is required
Previous distribution center experience preferred
Demonstrated computer skills
Knowledge of Eclipse is preferred
Knowledge of handheld RF scanners is a plus
Forklift operating experience required
Other Duties:
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Schaedler Yesco Distribution, Inc. is an Equal Opportunity and Affirmative Action Employer.
Schaedler Yesco maintains policies and practices that are designed to prevent discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, age, marital status, sexual orientation, gender identity, protected veteran status, disability, and medical condition to the extent protected by law. This policy of nondiscrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training, and termination.