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Onsite - Work onsite all of the time

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Customer Service Engineer Datapath Inc Occupation: Computer Network Support Specialists

Location: Duluth, GA - 30096 Positions available: 1

Job #: 1176146 Work At Home option: No

Posted: 4/26/2024 Updated: 4/29/2024 Expires: 6/10/2024

Source: Worksource Georgia Site: Worksource Georgia

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Job Requirements

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Job Description

DataPath is a global leader in satellite-based communications solutions that solve our customers toughest communications challenges in urgent time frames and under extreme conditions.We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government and commercial markets. DataPath is a dynamic and growing company where we pursue excellence, innovation and speed and our employees who embrace these values are the greatest contributors to our continued success.We want creative talent to help assure the continued growth of our innovative technology to develop solutions to help our customers connect anywhere, anytime.

Roles & Responsibilities:

Required to travel to unit locations to restore INC 2 CIs AN/TSC-202 and AN/TSC-208s to Fully Mission Capable and operational status.
Assume the on-site leadership role with customer satisfaction as the primary goal.
Working with site personnel to:
Maintain satellite communication system availability above acceptable levels;
Troubleshoot and resolve any identified circuit or equipment outages or degradation;
Provide interim reports as necessary, based on particular site conditions and/or problems;
Maintain the site (including electronics and office) in professional and clean manner;
Perform the on-site duties which enable DataPath to successfully implement contractual duties relative to mobile terminal operation and maintenance.

Minimum Qualifications:

Applicant must have a US Department of Defense (DoD) Secret Security clearance.
U.S. Citizenship
Bachelor's degree in appropriate discipline with 8 years of experience, or in the absence of a bachelor's degree, 10 years of related experience.
Successful completion of CONUS Readiness Center (CRC) required.
Requires a valid U.S. drivers license and the ability to obtain an international drivers license.
Strategic or tactical multi-channel satellite communications experience.
Strong grasp of satellite communications operational theory.

Must be hands-on person with the knowledge to operate and configure the following equipment to include, but not limited to:

Antenna controller, satellite acquisition
HPA/TWT, LNA/LNB - Low Noise
Fiber/Coax/Ethernet Cable Work
FDMA/TDMA modems (satellite modems)
Up-converters, down-converters
X, C, KA, Ku-band, Tri-band Satellite Terminals

Preferred Experience working with:

Cisco routers
ViaSat Linkway Modems
PBX - T1/E1, FXS, Adds/Drops

DataPath, Inc. is an Affirmative Action and Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the companys affirmative action plan, please email HR@DataPath.com.
If you have a disability and you believe you need reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail HR@DataPath.com.

Employer Research

Datapath Inc
Is a Private Sector employer with 4 locations
https://datapath.com/

Company Profile:
DataPath, Inc. is a global leader in remote satellite-based communications solutions that solve our customers' toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government, and Commercial markets.

100-249 employees

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Location/Work Site Information

Address: 2205 Northmont Pkwy # 100, Duluth, GA 30096

Work At Home option:

Public Transportation Accessible:

Location/Work Site Industry (NAICS):

Professional Scientific & Technical Svc (54)

Cost of Living:

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Compensation and Hours

Salary Range: Not Available DOE (Depends on Experience) Benefits Provided: 401K, Dental, Flexible Benefit Account, Holidays, Life Insurance, Medical, Tuition Assistance, Vacation, Vision Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular

Shift: Not Applicable

Hours per Week:
Hours Vary

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Work Experience

Minimum Experience Required: 8 months

Education and Training

Minimum Education Level Required: Bachelor's Degree

Required License/Certification: No

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Specialized Job Requirements

Test Requirement: No test required - Drug Testing/Screening,Background Checks

Security Clearance Level Requirement: Active Confidential.

Occupation Information

Occupation:

Computer Network Support Specialists

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No Criminal History Permitted

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