Job Description
Job Title:
Senior Sales Project Manager, Sales Development
Req ID:
42530
Job Category:
Customer Operations/Customer Support
Mentor, OH, US, 44060
Description:
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
The Senior Sales PM will serve as the primary point of contact for Customer-facing communication and schedule management for strategic projects. The Senior Sales PM will work closely with the Directors of Corporate Project Management, Sales and Installation teams to ensure timely and accurate execution of Customer professional services projects in adherence to Terms and Conditions of the project. The Senior Sales PM will partner closely with the Corporate Project Managers, aligned with Strategic Accounts, to provide a seamless Customer experience and concierge-level service to our most strategic Customers. The Senior Sales PM will be the internal coordinator of all STERIS departments to effectively manage and deliver projects with highest Customer satisfaction.
Duties
Senior Sales PM owns project management and implementation process for STERIS strategic Customer projects
Manages the project schedule including delivery and installation schedules
Communicates all field-based project schedule needs to project team
Works with Installation Project Managers and General Contractors to understand Customer requirements
Attends owner-furnished equipment (OFE) meetings, documenting meeting discussion; capture and communicate assignments to STERIS team
Execute the implementation of managed projects including identification of STERIS and Customer responsibility and deliverables as defined in the sales contract, coordination of STERIS and contract resources in the execution of STERIS responsibilities
Influencer and central point of contact for sales order review, project planning and documentation, resource coordination and issue resolution
Scheduled tracking and communication of implementation progress, tracing of equipment delivery, installation, in-servicing and assignment of project deliverables with owners and timing for completion
Maintain accurate project milestone date accuracy creating visible and predictable data for key business metrics and revenue forecasting
Identify and resolve issues which might affect Customer satisfaction and STERIS operational targets
Duties - cont'd
Main point of contact for escalations and resulting resolution
Coordinates consumables needed for startup and in-servicing dates with Account Management team
Accountable for driving Customer satisfaction and process productivity throughout the installation process and is the liaison between STERIS and the Customer
Defines and maintains project management standards
Independently executes high complexity projects
Consults with senior/executive leadership and assigned teams to ensure project alignment with the business unit's strategy and objectives
Oversee planning, directing and coordinating multiple projects varying in size and scope; recommend revisions in project plans to meet changing needs and requirements
Participates in Kaizen events when appropriate and supports assigned action items
Oversees key performance indicators (KPIs), conduct root cause counter measure analysis, manage improvement initiatives, facilitate corrective action
Education Degree
Required Experience
Four Year Degree is required; with advanced degree preferred
10+ years of business experience
5+ years of experience of successful management of major business projects and programs from concept to implementation
Experience leading cross-functional teams (preferred)
PMP Certification (preferred)
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 . This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by * 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Req ID:
42530
Job Category:
Customer Operations/Customer Support
Mentor, OH, US, 44060
Nearest Major Market: Cleveland
Nearest Secondary Market: Akron
Job Segment:
Project Manager, Sales Management, Infection Control, Inspector, Technology, Sales, Healthcare, Quality
STERIS Corporation is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
