We are looking for a detail-oriented Payment Services Coordinator to join our team in Latham, New York. This is a long-term contract position that offers an excellent opportunity for individuals with a background in banking, financial services, or clerical work. As part of our Payment Services team, you will play a key role in ensuring accurate processing and maintenance of account records while providing exceptional service to our members.
Responsibilities:
• Monitor and address fraud alerts by tracking compromised cards, sending notifications to members, and closing affected accounts.
• Perform thorough quality control checks to ensure new cards are accurately updated in the system.
• Process cardholder disputes by entering and managing relevant information.
• Handle card maintenance and order requests efficiently and in a timely manner.
• Manage incoming and returned mail, ensuring proper documentation and follow-up.
• Maintain accurate account records by updating member information as needed.
• Generate and distribute member notifications related to account changes or issues.
• Support additional clerical tasks to ensure smooth operations within the Payment Services team.
• Prior experience in banking, financial services, or a similar clerical role is preferred.
• Proficiency in accounting software systems and familiarity with financial processes.
• Strong organizational and multitasking skills to handle various administrative tasks.
• Excellent communication skills, both written and verbal, to interact effectively with members.
• Attention to detail and accuracy when managing sensitive account information.
• Ability to work collaboratively within a team and adapt to changing priorities.
• Familiarity with dispute processing, billing functions, and record maintenance is a plus.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Robert Half’s Terms of Use.