POSITION PURPOSE: The Operator is responsible for: Maintaining CDL License, operating bus, driving safely, data collection, passenger assistance, conduct passenger relations, communicating on the radio, maintain equipment, and conducting oneself in a courteous and professional manner.
This position is covered by a collective bargaining agreement (“the contract”) with the A. T. U. Local 568 and any and all applicable
Company and regulatory agencies policies and procedures.
DUTIES AND RESPONSIBILITIES:
The essential functions of the job include but are not limited to the following:
Driving:
- Must maintain CDL status as a Driver/Operator
- Maintain driver and traffic knowledge
- Know vehicle control and procedures
- Implement traffic perceptual skills
- Control Risk
- Collection of Money
- Be aware of environmental dangers
Data Collection:
- Record vehicle data
- Record passenger data
Passenger Assistance:
- Loading, maneuvering, and securing wheelchairs
- Assist when requested blind
- Assist when requested elderly
- Assist when requested deaf
- Assist when requested cognitive disability
- Assist when requested service animals
- Assist when requested customers in general
Assist when requested: Assist Customers when requested overall to the extent of your training specific to your training as a Fixed Route Driver with The Erie Metropolitan Transit Authority. Safety first. Know the boundaries. Call Dispatch for guidance.
SPECIAL REQUIREMENTS:
- Good verbal and written communication skills.
- Good organization and time management skills.
- Strong interpersonal skills.
- Computer literate, including word processing and spreadsheet programs, and ability to learn new programs.
- Strong analytical skills to problem-solve and arrive at decisions; self-motivated
- Broad knowledge of PA State driving laws
- Ability to read maps
Passenger Relations
- Know how to communicate
- Routing and Transfer Points
- Negotiate
- Problem Solve
- Mediator
Radio Communications
- How to use equipment
- Courtesy
- Communicate with Dispatch when required and as needed
Maintain Equipment
- Pre-trip and Post-trip inspection, including visual inspection, under the hood, bumpers, tires and seat belts
- Advise maintenance of any equipment problems
- Professional Conduct:
Maintain good attitude Polite and courteous
INTERFACE:
INTERNAL: Maintain good attitude, must interface positively and respectfully with all EMTA staff members
EXTERNAL: Answer inquiries from the public, concerning routing and transfer points. Must use courtesy and tact when dealing with passengers
MINIMIUM QUALIFICATIONS:
EDUCATION – High school diploma or GED (preferred)
EXPERIENCE – Driving experience Commercial Drivers’ License, Class C with P endorsement, Clean MVR driving record.
ADDITIONAL DRIVER RESPONSIBILITIES:
- Must inform the Authority of any conditions that may impact your ability to safely perform your job functions as a CDL Operator/Driver immediately upon diagnosis, or pre-diagnosis until Dr./Physician has determined final diagnosis.
- Safety and Security training and compliance
- Drivers are to advise the Dispatchers in relation to street traffic conditions (detours, etc.) and in accordance with posted policies
- Report any unsafe work conditions on and off property, Make recommendations to correct
- Be proactive, not reactive
- Comply with regulations as applicable to position
- Mandatory participation in DOT drug and alcohol testing program
- Comply with company policies and procedures
- Contribute to a harassment free workplace
- Mandatory participation with TAPCO, Penn Train, PPTA, SAFTI or other applicable training as necessitated
- Use of AVAIL (June 2015) and any electronic hardware, software, or device as applicable
- Perform other duties as assigned that are intrinsic to the successful operation of the Company
DIRECTION EXERCISED:
You are to advise the Dispatchers in relation to street and traffic conditions (detours, etc.). They will then tell you what to do.
EQUIPMENT UTILIZED:
- Electronic devices
- Digital camera, video and overhead equipment
- Office equipment, such Desktop PC, copier, fax, etc.
- Radio system
- Class C and B buses (as applicable)
- Hydraulic life equipment and passenger restraint systems
POSITION PHYSICAL REQUIREMENT:
Lifting: 0-100 pounds Occasional 0-3 Hours
Reaching Frequently 6-8 Hours
Standing Occasional 0-3 Hours
Walking Occasional 0-3 Hours
Sitting Constant 6-8 Hours
Climbing Occasional 0-3 Hours
Bending/Standing Occasional 0-3 Hours
Moving/Pushing/Pulling: 0-100+ pounds Occasional 0-3 Hours
Grasping/Holding w/Hands C onstant 6-8 Hours Driving Bus Constant 6-8 Hours
Qualified candidates may apply by clicking, "Apply Now". Next, submit your resume. You may complete a cover letter on the following screen. You must contact the employer via one of the methods listed on the screen after clicking "Apply for this job". Please be sure to identify PA CareerLink as your referral source.