WI3831436

1

Bachelor's Degree

Bachelors Degree

Unspecified

40

JOB REQUIREMENTS: At Landmark Credit Union, we succeed by putting people
first - and that starts with you. Our culture of inclusion and
collaboration enables us to support our members\' financial wellbeing,
positively impact the communities we serve, and help our associates grow
their careers. Bring your authentic self to work as part of an
organization where you\'ll feel valued for your unique qualities, are
enabled to reach your full potential, and are recognized for your
contributions to our success. We strive to ensure you feel empowered to
grow and succeed, while also feeling valued and taken care of, as we all
do our part to put people first. We invite you to learn more about this
and other opportunities at Landmark Credit Union. NATURE AND SCOPE The
AVP, Consumer Loan Servicing, reporting to the SVP, Mortgage Loan
Services, leads Consumer Direct and Indirect Loan Servicing operations.
This role develops and executes strategies to ensure compliance with
organizational policies and procedures, regulatory standards, and
industry best practices, while driving initiatives to optimize servicing
processes that enhance the member experience. The AVP aligns team
performance goals with business objectives, fostering a culture of
collaboration, accountability, and continuous improvement, and supports
the professional growth and development of team members REQUIREMENTS 1.
Bachelor\'s degree in a relevant field and minimum of 5 years of lending
related experience. Equivalent combination of education and experience
will also be considered. 2. Minimum of 3+ years of leadership experience
managing loan servicing teams or similar operational environment. 3.
Strong knowledge of consumer lending products, servicing operations, and
regulatory compliance requirements. 4. Proficiency in loan servicing
systems and software. 5. Experience leading process improvement efforts
resulting in efficiencies and productivity gains. 6. Strong analytical
and problem-solving abilities with a focus on process improvement. 7.
Exceptional communication, interpersonal, and leadership skills. 8.
Ability to use independent judgment and discretion in various situations
while maintaining a high degree of confidentiality. 9. Must develop a
thorough understanding of company policies and procedures as they relate
to this position. Must comply with all company policies and procedures
and all job-related state and federal laws and regulations. PRINCIPAL
ACCOUNTABLITIES 1. Establishes strategic goals for the Consumer Loan
Servicing department and ensures clear communication of objectives to
the team. Provides ongoing feedback and guidance to support progress and
drive results aligned with these goals. 2. Creates and maintains all
Consumer Loan Servicing written procedures, checklists and job aids. 3.
Leads the evaluation, testing and/or modifying of current or new\... For
full info follow application link. EO/AA Employer; including veterans
and individuals with disabilities \*\*\*\*\* APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/B016714D00414A91