WI3670684

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Be unstoppable with us! T-Mobile is synonymous with
innovation-and you could be part of the team that disrupted an entire
industry! We reinvented customer service, brought real 5G to the nation,
and now we\'re shaping the future of technology in wireless and beyond.
Our work is as exciting as it is rewarding, so consider the career
opportunity below as your invitation to grow with us, make big things
happen with us, above all, #BEYOU with us. Together, we won\'t stop! Job
Overview The Retail Associate Manager works in partnership with the
Store Manager to lead and develop the store team in order to deliver
T-Mobile\'s aspirations of earning a place in our customer\'s hearts and
Mobile Expert success. Job Responsibilities: Customer: \* Responsible
for infusing every store\'s Mobile Experts with a passion for
T-Mobile\'s Manifesto by thoroughly orienting and grounding them to a
standard of Loving Our Customers. \* Ensure that every need the customer
has when coming into the store is met and that employees\' build the
customer\'s confidence by making their experience comfortable, simple
and by solving the whole problem. \* Complete observations of Mobile
Experts\' interactions with customers, including feedback, to be used in
development, training & coaching conversations. \* Effectively manage
customer wait time. Keep current on products, services and promotions.
Owner: \* Lead by example, staying up to date on the latest products,
services, training and leadership best practices to remain an expert
resource to the team. Interact directly with Mobile Experts to ensure
they meet and/or exceed defined, monthly success measurements completing
assigned training on time. \* Assist in maintaining the quality of the
overall store environment and adhere to national plan-o-gram standards.
Use visual displays and interactive devices effectively. Keep visual
displays and devices current. Assist in the execution of Retail Methods
& Procedures. \* Ensure team knowledge of store systems. Ensure that
teams are knowledgeable about corporate and store communications.
Deliver financial results based on key performance indicators. Identify
ways to manage and control store expenses. Manage discounting and
credits\.... For full info follow application link. EOE Statement We
Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an
Equal Opportunity Employer. All decisions concerning the employment
relationship will be made without regard to age, race, color, religion,
creed, sex, sexual orientation, gender identity or expression, national
origin, marital status, veteran status, the presence of any physical or
mental disability, or any other status or characteristic protected by
federal, state, or local law. Discrimination or harassment based upon
any of these factors is wholly inconsistent with our Company values and
will not be tolerated. Furthermore, such discrimination or harassment
may violate federal, state, or local law. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/A56DFDD367F94C17