Field Service Technician

Company Description

A-Gas is the global expert in the supply and full life-cycle management of specialty chemicals and gases, providing refrigerants, blowing agents, fire protection agents and carbon credit offsets to our customers around the world. With industry leading recovery, reclamation, and gas processing technologies, A-Gas continues to lead the industry in developing cutting-edge solutions designed to protect the environment. The recent integration of Rapid Recovery and Diversified Pure Chem reinforce our continued commitment to our customers and the industry in which we serve. Together we become the number one provider in the end-to-end supply and reclamation service for our customers.

JobPurpose

A-Gas Rapid Recovery is the number one service provider of refrigerant recovery services for the HVAC, refrigeration, demolition, and marine industries. Projects range in size from single residential split systems to chilling systems operating on tens of thousands of pounds, to projects with thousands of units.The Field Service Technicians are the frontline service leaders to all A-Gas Rapid Recovery customers in a geographic territory. This individual is responsible for job site service, preventative maintenance of equipment, refrigerant cylinder consolidation and customer interaction.

Reports to

Business Development Leader

Key Responsibilities

• Travel to assigned work sites daily to provide reclamation and recovery services of refrigerant and other specialty gas as required
• Provide exceptional service and customer support to all customers
• Findadditional opportunitiesforservice, gas buy-back and refrigerant spot buy salesthat help to meet or exceed territory targets
• Submit daily work orders and weekly expense reportingtimely
• Provide proper care for your assigned vehicle by keeping it inclean, in presentablecondition and maintained according to the vehicle manual
• Work in a safe manner, holding self and others accountable for safety standards
• Other duties as assigned

Experience, Knowledge and Qualifications

• High school diploma or GED required
• 1-3 years relatedindustry or mechanicalexperience preferred
• Must hold state issued driver's license, be at least 25 years old with a clean driving record
• Must be able to pass a drug screen and background check
• Must have the ability to work flexible hours, overtime may be required
• CDL Class C with Haz Mat Endorsement preferred, or ability to obtain certifications within 90 days of employment
• EPA Universal Certification preferredor ability to obtain certification within 90 days of employment
• Must possess technical knowledge to perform the job and follow all safety procedures
• Computer skillsrequired with the ability to type and utilize current technology
• Strong written and verbal communication skills, with the ability to interact professionally with internal and external customers

Physical Demands

• Must be able to work outside in theweather-relatedelements
• A lot of time will be spent in the truck, driving
• While performing the duties of this job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear.
• This position entails very heavy work which requires exerting in excess of 100 pounds of force occasionally (possibly up to 350 pounds), and/or in excess of 75 pounds of force frequently, and/or in excess of 50 pounds of force constantly to move/lift objects

Skills and Competencies

Dependability

• Follows instructions and responds well to direction
• Takes responsibility for actions, and keeps commitments
• Completes tasks on time or communicates alternate plans

Safety and Security

• Observant of safety and security procedures
• Determines appropriate actions beyond guidelines and reports unsafe conditions
• Maintains proper use of equipment and materials

Problem Solving

• Identifies and resolves problems in a timely manner
• Gathers and analyzes information skillfully
• Develops alternate solutions
• Works will in group problem solving situations

Self-Management and Motivation

• Maintains a transparent and team-based approach and orientation
• Understand the importance of deadlines
• Highly organized
• Recognizes the value of collaboration

Culture

Has a style of working that fits with the SPOT ON values

• Sense of fun, Sense of Purpose, Professionalism, Leadership, Openness, Honesty, Trust, and Respect