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4 results for Bilingual Spanishenglishcustomer Serviceworksite Repre in Phoenix, AZ

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We are looking for a detail-oriented Coordinator, Customer Service to join our team in Phoenix, Arizona. This long-term contract position offers an exciting opportunity to manage and streamline customer service operations while ensuring smooth equipment distribution and issue resolution. The role involves collaboration across multiple departments and requires exceptional organizational and communication skills.

Responsibilities:
• Act as the escalation point for recurring digital issues, working closely with the digital team to identify root causes and resolve them efficiently.
• Track and analyze trends in ongoing technological challenges to identify gaps affecting business continuity.
• Maintain regular communication with the digital team to monitor the resolution status of raised issues.
• Oversee the inventory and distribution of customer equipment, ensuring smooth onboarding for new hires and adequate onsite inventory.
• Coordinate with Talent Acquisition and Learning & Development teams to facilitate timely equipment distribution for remote and onsite employees.
• Process equipment shipments, replacements, and returns, ensuring proper documentation and compliance with established protocols.
• Manage the security, organization, and up-to-date status of physical inventory at designated locations.
• Facilitate equipment transfer and removal processes, adhering to e-waste protocols and maintaining a streamlined workflow.
• Collaborate with CE Finance to recommend and place orders for new equipment, submitting timely expense reports for tracking purposes.
• Ensure the completion and proper recording of equipment responsibility forms for all checkouts, swaps, and returns.

• Proficiency in Microsoft Excel and technical troubleshooting.
• Strong communication skills and the ability to collaborate effectively across teams.
• Demonstrated experience in customer service and office functions.
• Proven ability to manage equipment inventory and shipping processes.
• Familiarity with onboarding procedures and talent acquisition coordination.
• Capable of lifting and moving up to 50 pounds regularly during an 8-hour workday.
• Excellent time management, prioritization, and organizational skills.
• Knowledge of expense reporting and protocol adherence.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

4 results for Bilingual Spanishenglishcustomer Serviceworksite Repre in Phoenix, AZ

Coordinator, Customer Service

Phoenix, AZ
onsite
Temporary
24.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Coordinator, Customer Service to join our team in Phoenix, Arizona. This long-term contract position offers an exciting opportunity to manage and streamline customer service operations while ensuring smooth equipment distribution and issue resolution. The role involves collaboration across multiple departments and requires exceptional organizational and communication skills. Responsibilities: • Act as the escalation point for recurring digital issues, working closely with the digital team to identify root causes and resolve them efficiently. • Track and analyze trends in ongoing technological challenges to identify gaps affecting business continuity. • Maintain regular communication with the digital team to monitor the resolution status of raised issues. • Oversee the inventory and distribution of customer equipment, ensuring smooth onboarding for new hires and adequate onsite inventory. • Coordinate with Talent Acquisition and Learning & Development teams to facilitate timely equipment distribution for remote and onsite employees. • Process equipment shipments, replacements, and returns, ensuring proper documentation and compliance with established protocols. • Manage the security, organization, and up-to-date status of physical inventory at designated locations. • Facilitate equipment transfer and removal processes, adhering to e-waste protocols and maintaining a streamlined workflow. • Collaborate with CE Finance to recommend and place orders for new equipment, submitting timely expense reports for tracking purposes. • Ensure the completion and proper recording of equipment responsibility forms for all checkouts, swaps, and returns.
2025-07-25T21:53:45Z

Collections Specialist

Phoenix, AZ
onsite
Permanent
49000.00 - 50000.00 USD / Yearly
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements. Responsibilities: • Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200. • Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities. • Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy. • Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency. • Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner. • Collaborate with sales account managers to maintain clear communication and foster productive relationships. • Assist with raising invoices and issuing credit notes to support the Deduction Analyst. • Identify and implement process improvement opportunities within the Customer Service team. • Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed. • Perform additional duties aligned with the role’s responsibilities to maintain high standards.
2025-07-30T21:14:18Z

Customer Account Specialist

Phoenix, AZ
onsite
Temporary
34.36 - 36.00 USD / Hourly
We are looking for a highly motivated Logistics Clerk to join our team in Phoenix, Arizona. In this role, you will serve as a key point of contact for both internal and external customers, ensuring seamless execution of commercial and military repair orders. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic environment while honing your customer service and logistical expertise. Responsibilities: • Process a high volume of daily computer transactions, managing up to 150+ orders efficiently. • Communicate effectively with internal and external customers to address inquiries and resolve issues. • Administer repair orders by acknowledging, quoting, invoicing, and managing all related activities. • Interpret and execute customer contractual requirements to ensure compliance and satisfaction. • Monitor and manage warranty claims, determining their validity and appropriate disposition. • Proactively mitigate risks related to on-time delivery and financial penalties by maintaining service levels. • Ensure adherence to global trade compliance regulations throughout all processes. • Prepare and process financial documents, including invoices and purchase orders. • Collaborate with suppliers and other stakeholders to meet customer expectations. • Utilize SAP R/3 and other systems to streamline operations and maintain accurate records.
2025-07-16T16:59:11Z

Customer Experience Specialist

Scottsdale, AZ
onsite
Contract / Temporary to Hire
22.00 - 28.00 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team in Scottsdale, Arizona. In this Contract-to-Permanent position, you will play a key role in delivering exceptional support and service to our customers while managing various administrative tasks. This role offers an exciting opportunity for individuals passionate about customer success and problem-solving. Responsibilities: • Handle outbound customer service calls to assist clients with inquiries and resolve issues promptly. • Manage payment terminal downloading, shipping, and related processes efficiently. • Process merchant applications and oversee merchant activations to ensure smooth onboarding. • Conduct concierge calls to provide personalized support and guidance to clients. • Utilize Microsoft Excel and Outlook to organize and maintain customer data. • Collaborate with team members to address connectivity issues and ensure timely resolutions. • Provide administrative assistance to support daily operations and maintain workflow efficiency. • Analyze data to identify trends and improve processes for enhanced customer experience. • Engage in email correspondence to address customer concerns and provide accurate information.
2025-08-01T18:34:28Z

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4 results for Bilingual Spanishenglishcustomer Serviceworksite Repre in Phoenix, AZ

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