Contractors’ Warehouse —
NIGHT REPLENISHMENT MANAGER

Position Purpose:

Night Replenishment Managers (NRM) are members of the store leadership and management team, overseeing overnight freight handling activities. NRM's supervise the freight unload, pack out, and pack down processes. NRMs will communicate priorities, ensure nightly tasks are completed and that freight is moving smoothly throughout the store. This position will be expected to teach, coach and train associates on Home Depot policies and procedures, and ensure all associates are working in a safe manner all times. At times, NRMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. NRM's will provide input to Store Manager and Assistant Store Managers on Associate performance through ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection and hiring process as needed.

Key Responsibilities:

• 25% – People – Give input to Night Operations ASM on associate performance and participate in talent planning for all hourly associates. Assist SM and Night Operations ASM with associate interview and hiring process Approve and address missed punches, variances, schedule changes, receive "call outs" and communicate with Night Operations ASM and SM regarding follow-up actions. Provide in the moment coaching based on observations and behavior Partners with Night Operations ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations Use recognition tools (BRAVO / Homer) to highlight associates demonstrating value based behaviors and productivity.
• 50% – Replenishment Process – Partner with Night Operations ASM to determine responsibilities to drive efficiencies and overnight productivity. Supervise the unload, pack out, and pack down processes to allow NOASM to focus on driving productivity Execute Bay Directed Pack down Quality Walks to ensure associates are completing the process correctly Ensure all trucks and trailers are received and unloaded timely and efficiently Ensure all freight is packed out or placed in overhead bins quickly and efficiently Ensure that all trash is cleaned up and the store is Grand Opening ready at the end of the shift Prioritize and communicate messages and tasks to all associates and leaders in store.
• 25% – Safety – Ensure compliance with all Home Depot policies and procedures Verify all safety and Hazmat procedures are followed. Make sure all Regulatory Compliance requirements are being followed and resolve issues as needed Ensure compliance with all security and related policies applicable to closed store environment. Review any freight stored outside of the building and ensure it's secured and organized.

Direct Manager/Direct Reports:

• This position reports to the Store Manager and Night Operations Assistant Manager
• This position has 0 direct reports

Travel Requirements:

• No travel required.

Physical Requirements:

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Working Conditions:

• Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Minimum Qualifications:

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Whole store management
• Big box retail experience
• Home improvement industry experience

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• Minimal or no educational requirement for this job.

Minimum Years of Work Experience:

• 3

Preferred Years of Work Experience:

• 0

Minimum Leadership Experience:

• No previous leadership experience

Preferred Leadership Experience:

• No previous leadership experience

Certifications:

• None

Competencies:

• Self-Development
• Drives Engagement
• Communicates Effectively
• Customer Focus
• Develops Trust
• Drives Results
• Manages Conflict