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    620 results for It Support in Hamilton, NJ

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    We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Pennsylvania. In this role, you will provide technical assistance and support for hardware, software, and peripheral devices while ensuring a seamless user experience. This is an excellent opportunity to work in a dynamic environment where your problem-solving and technical expertise will make a meaningful impact.

    Responsibilities:
    • Install, repair, upgrade, and maintain computer hardware, software, and peripherals to ensure optimal performance.
    • Diagnose and resolve technical issues while providing clear and effective communication to end-users.
    • Educate users on the proper operation and usage of systems and devices to enhance productivity.
    • Offer procurement recommendations and develop technical specifications for departmental purchases.
    • Conduct ongoing evaluations of the local computing environment, proposing improvements to processes or technology.
    • Support the analysis and testing of technical products, systems, and software, taking lead roles in evaluation or implementation projects as needed.
    • Perform thorough testing for product evaluations and deployments, ensuring solutions meet user requirements.
    • Maintain accurate inventory records and update system tickets and assignments in compliance with established procedures.
    • Strong customer service skills with a commitment to resolving issues effectively and efficiently.
    • Ability to engage and communicate with individuals at all organizational levels, including IT staff, faculty, clinicians, and administrators.
    • Proven ability to work collaboratively within a team to deliver high-quality service.
    • Familiarity with academic or research environments and their unique information system needs is preferred.
    • Proficiency in computer hardware, Active Directory, configuration management, and Windows.
    • Strong organizational and troubleshooting skills to handle multiple tasks and priorities.

    Technology Doesn't Change the World, People Do.®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    620 results for It Support in Hamilton, NJ

    Desktop Support Analyst
    • 15th Floor Corp is Finance, PA
    • onsite
    • Temporary
    • - USD / Hourly
    • We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Pennsylvania. In this role, you will provide technical assistance and support for hardware, software, and peripheral devices while ensuring a seamless user experience. This is an excellent opportunity to work in a dynamic environment where your problem-solving and technical expertise will make a meaningful impact.<br><br>Responsibilities:<br>• Install, repair, upgrade, and maintain computer hardware, software, and peripherals to ensure optimal performance.<br>• Diagnose and resolve technical issues while providing clear and effective communication to end-users.<br>• Educate users on the proper operation and usage of systems and devices to enhance productivity.<br>• Offer procurement recommendations and develop technical specifications for departmental purchases.<br>• Conduct ongoing evaluations of the local computing environment, proposing improvements to processes or technology.<br>• Support the analysis and testing of technical products, systems, and software, taking lead roles in evaluation or implementation projects as needed.<br>• Perform thorough testing for product evaluations and deployments, ensuring solutions meet user requirements.<br>• Maintain accurate inventory records and update system tickets and assignments in compliance with established procedures.
    • 2025-05-28T13:58:44Z
    Desktop Support Analyst
    • 15th Floor Corp is Finance, PA
    • onsite
    • Temporary
    • - USD / Hourly
    • We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Pennsylvania. In this role, you will provide hands-on technical support for hardware, software, and peripheral devices, ensuring smooth operations for end-users. This is an excellent opportunity to work in a dynamic environment, assisting a diverse range of users and contributing to technology improvement initiatives.<br><br>Responsibilities:<br>• Perform installations, upgrades, and maintenance for hardware, software, and peripherals to ensure optimal performance.<br>• Troubleshoot technical issues, provide solutions, and address user inquiries effectively and efficiently.<br>• Educate users on the proper operation and efficient use of systems and equipment.<br>• Provide procurement recommendations by developing technical specifications for departmental purchases.<br>• Conduct regular evaluations of the local computing environment and suggest improvements for processes or technology.<br>• Assist in analyzing technical products and systems, occasionally leading technology evaluation or implementation projects.<br>• Perform product testing for evaluation and deployment, ensuring solutions align with user requirements.<br>• Maintain accurate inventory records and update them as necessary.<br>• Update tickets and assignments in accordance with established procedures to maintain clear communication and tracking.
    • 2025-05-28T13:58:44Z
    Desktop Support Analyst
    • 15th Floor Corp is Finance, PA
    • onsite
    • Temporary
    • - USD / Hourly
    • We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Pennsylvania. In this role, you will provide technical expertise to ensure the smooth operation of hardware, software, and peripheral systems. Your work will directly support end-users, helping them resolve technical issues and optimize their use of technology.<br><br>Responsibilities:<br>• Install, repair, and maintain hardware, software, and computer peripherals to ensure functionality and efficiency.<br>• Diagnose and troubleshoot technical problems, providing timely solutions to end-user issues.<br>• Educate users on proper system usage and best practices for equipment operation.<br>• Offer recommendations for procurement and provide technical specifications to assist with departmental purchasing.<br>• Analyze the local computing environment and suggest improvements to enhance technology and processes.<br>• Participate in evaluating and implementing new technologies, leading projects when necessary.<br>• Conduct testing to ensure products meet user requirements and deployment standards.<br>• Maintain inventory records and update them as needed to ensure accuracy.<br>• Document and update tickets and assignments following established procedures.
    • 2025-05-28T13:58:44Z
    Desktop Support Analyst
    • 15th Floor Corp is Finance, PA
    • onsite
    • Temporary
    • - USD / Hourly
    • We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Pennsylvania. In this role, you will be responsible for providing technical support across hardware, software, and peripherals, ensuring seamless operations for users. This is an excellent opportunity to contribute your expertise to a dynamic environment while enhancing the overall technology experience for the organization.<br><br>Responsibilities:<br>• Install, upgrade, repair, and maintain hardware, software, computer peripherals, and scientific research equipment.<br>• Diagnose and resolve technical issues while addressing user inquiries and providing effective solutions.<br>• Educate users on the proper operation and usage of systems and equipment.<br>• Offer procurement advice and develop technical specifications to guide departmental purchases.<br>• Conduct ongoing assessments of the local computing environment, recommending improvements to technology and processes.<br>• Assist in analyzing technical products and systems, and lead technology evaluation or implementation projects.<br>• Execute product testing for evaluation and deployment, ensuring solutions align with user requirements.<br>• Maintain accurate inventory records and update them as needed.<br>• Log and update tickets and assignments in accordance with established protocols.
    • 2025-05-28T13:58:44Z
    Desktop Support Analyst
    • 15th Floor Corp is Finance, PA
    • onsite
    • Temporary
    • - USD / Hourly
    • We are looking for a skilled Desktop Support Analyst to join our team in Pennsylvania. In this contract position, you will be responsible for delivering technical support, troubleshooting issues, and ensuring smooth operation of computer systems and peripherals. This role requires a proactive individual with strong customer service skills and the ability to collaborate across various departments.<br><br>Responsibilities:<br>• Install, repair, upgrade, and maintain computer hardware, software, and peripherals to ensure optimal performance.<br>• Diagnose and resolve technical issues independently, providing clear and timely solutions to users.<br>• Educate users on the proper usage and functionality of systems and equipment.<br>• Offer procurement recommendations and develop technical specifications for departmental purchases.<br>• Evaluate the local computing environment and propose technology or process improvements.<br>• Assist in analyzing technical products and systems, leading technology evaluation and implementation projects as needed.<br>• Conduct testing for product evaluations and deployments, ensuring solutions align with user requirements.<br>• Maintain and update inventory records to ensure accuracy and accountability.<br>• Follow established procedures to update tickets and assignments efficiently.
    • 2025-05-28T13:54:06Z
    Product Support Specialist
    • West Long Branch, NJ
    • onsite
    • Permanent
    • 60000.00 - 85000.00 USD / Yearly
    • We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
    • 2025-05-15T13:24:18Z
    Help Desk Analyst
    • Hamilton Township, NJ
    • onsite
    • Permanent
    • 50000.00 - 55000.00 USD / Yearly
    • We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
    • 2025-05-21T16:49:07Z
    Product Support Specialist
    • Marlton, NJ
    • onsite
    • Permanent
    • 70000.00 - 75000.00 USD / Yearly
    • We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will create detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. You will collaborate with Furniture Dealers and Sales Representatives to meet project requirements while providing technical expertise throughout the process.<br><br>Responsibilities:<br>• Create accurate and detailed 2D and 3D drawings for furniture layouts across diverse project scopes.<br>• Revise and update designs as needed to reflect evolving project requirements.<br>• Specify products from multiple furniture lines, ensuring compatibility with project needs and a strong understanding of product codes.<br>• Collaborate with team members to develop design solutions, recommend value engineering options, and optimize overall layout plans.<br>• Provide technical support to Furniture Dealers and Sales Representatives throughout the project lifecycle.<br>• Maintain up-to-date knowledge of furniture systems, finishes, materials, and specifications.<br>• Interpret technical documents and instructions, including oral, written, diagrammatic, or schedule-based formats, to ensure project accuracy.<br>• Manage multiple projects simultaneously while maintaining organization and attention to detail.<br>• Stay informed about current and emerging furniture lines to enhance product recommendations.
    • 2025-06-11T13:28:58Z
    Product Support Specialist
    • Marlton, NJ
    • onsite
    • Permanent
    • 70000.00 - 75000.00 USD / Yearly
    • We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
    • 2025-06-11T13:34:07Z
    Sales Support
    • New York, NY
    • onsite
    • Temporary
    • 23.75 - 27.50 USD / Hourly
    • We are seeking a detail-oriented Sales Support specialist to join our team on a contract basis in New York, New York. This role is ideal for someone who thrives in a fast-paced environment and is eager to contribute to sales operations in the advertising industry. You will play a key role in ensuring seamless coordination between sales teams and various business systems.<br><br>Responsibilities:<br>• Provide exceptional support to the sales team by managing order processing and ensuring accurate data entry.<br>• Assist in configuring price quotes (CPQ) to meet client requirements and align with financial services protocols.<br>• Collaborate with customer relationship management (CRM) systems to maintain and update client information.<br>• Utilize enterprise resource planning (ERP) solutions to streamline billing and auditing processes.<br>• Respond promptly to inbound calls, addressing inquiries and resolving issues efficiently.<br>• Conduct audits to ensure compliance with internal standards and financial regulations.<br>• Facilitate billing functions by verifying transactions and ensuring timely invoicing.<br>• Communicate effectively with internal teams and clients to ensure smooth business operations.<br>• Provide training and support for sales tools and systems to enhance team performance.
    • 2025-06-12T12:54:42Z
    Product Support Specialist
    • Bridgewater, NJ
    • remote
    • Permanent
    • 92000.00 - 110000.00 USD / Yearly
    • <ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
    • 2025-05-22T13:04:37Z
    Partner Support Coordinator II (Contractor)
    • Philadelphia, PA
    • remote
    • Temporary
    • 18.00 - 18.04 USD / Hourly
    • We are looking for a Partner Support Coordinator II to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will play a key part in supporting candidates and recruiters throughout various stages of the pre-employment process. This position requires strong communication, organizational skills, and the ability to work independently in a fast-paced environment.<br><br>Responsibilities:<br>• Provide timely and effective support to candidates and recruiters, addressing inquiries and resolving issues with a focus on customer satisfaction.<br>• Manage and track cases using a case management system to ensure proper documentation and work allocation.<br>• Assist with interview scheduling and coordinating offers, supporting both candidates and internal teams.<br>• Review, create, and deliver offer letters and other employment-related documents with attention to detail and adherence to company policies.<br>• Collaborate with cross-functional teams to maintain seamless communication and deliver a positive candidate experience.<br>• Utilize Workday and other HR systems to process transactions and track hiring activities.<br>• Provide consultation and updates to recruiters and candidates, ensuring clarity and transparency throughout the recruitment process.<br>• Maintain compliance with employment laws and company guidelines in all aspects of the recruiting process.<br>• Manage multiple tasks and systems simultaneously while maintaining a high level of accuracy and efficiency.
    • 2025-05-29T17:58:43Z
    Customer Service Business Operations Support
    • Allentown, PA
    • remote
    • Temporary
    • 1.00 - 25.00 USD / Hourly
    • We are offering a long-term contract employment opportunity for a detail-oriented individual in the role of Customer Service Business Operations Support in Allentown, Pennsylvania. In this role, you will primarily serve as the contact point for critical business systems and applications that impact the daily operations of our customer service team. You'll work in collaboration with various teams, managing system configuration, optimization, and change management.<br><br>Responsibilities: <br>• Ensure the integration, optimization, and availability of a wide array of systems and applications<br>• Work closely with Product teams to support the design, build, and testing of optimal solutions for systems and applications<br>• Act as the frontline of support for the help desk, recognizing patterns in issues and translating them to developers<br>• Configure, maintain, and govern select business systems, managing access to applications for customer service operations<br>• Document, maintain, and govern configuration files and business system documentation and records<br>• Collaborate with Product and IT teams to perform system maintenance, production incident problem management, and identification of root causes<br>• Aid in the planning, evaluation, and implementation of functionality and features, including but not limited to IVR/ IVA Web email, Chat, SMS, 2-way Text, Speech Analytics, Bots, Agent CRM, Agent tools, and interaction routing strategies<br>• Partner cross-functionally with Business and Product teams to build business application requirements for new systems and features, coordinate system testing, and ensure enhancements of systems and integrations run accurately and efficiently<br>• Provide business support for applications, escalating issues as appropriate and monitoring escalations for timely resolution<br>• Configure, monitor, report, and audit automated processes including outbound calling campaigns, email, and other communication channels to ensure systems and processes perform as expected and adhere to SLA agreements, State/Federal laws, regulations, and Customer Experience expectations.
    • 2025-05-21T14:54:10Z
    Sales Support
    • New York, NY
    • onsite
    • Temporary
    • 22.80 - 25.00 USD / Hourly
    • We are looking for a dedicated Sales Support specialist to join our team in New York, New York. In this role, you will play a vital part in assisting the sales and purchasing teams with essential tasks such as processing orders, reviewing purchase orders, and providing support to clients and vendors. This is a fully onsite, long-term contract position offering an excellent opportunity to grow within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Process and review sales orders and purchase orders with accuracy and efficiency.<br>• Provide responsive and reliable support to clients and vendors, addressing inquiries and resolving issues.<br>• Maintain organized records and ensure data integrity within internal systems.<br>• Collaborate with the sales and purchasing teams to ensure seamless operations and communication.<br>• Utilize Microsoft Excel and other office tools to perform data entry and generate reports.<br>• Monitor and audit order details to ensure compliance with company policies.<br>• Assist with billing functions and basic financial tasks as needed.<br>• Manage email correspondence related to orders and vendor communication.<br>• Handle inbound calls and provide customer service support.<br>• Contribute to the improvement of workflows and processes to optimize efficiency.
    • 2025-06-13T23:23:45Z
    Sale Support
    • Lower Gwynedd, PA
    • onsite
    • Contract / Temporary to Hire
    • 25.00 - 25.00 USD / Hourly
    • <p>We are seeking a highly motivated and organized Sales Coordinator to support our dynamic sales team in Spring House, Pennsylvania. The <strong>Sales Coordinator</strong> will play a crucial role in assisting sales representatives and managing various sales-related activities to ensure operational efficiency and help drive revenue growth. This is a great opportunity for an individual who is passionate about sales, customer service, and team collaboration to join a fast-paced environment and thrive in a growing organization. This role offers a contract to permanent employment opportunity, providing a dynamic and engaging work environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Support Sales Representatives:</strong> Act as a liaison for the sales team by coordinating schedules, preparing client presentations, and ensuring timely communication with leads and existing customers.  </li><li><strong>Order Processing:</strong> Handle entry, follow-up, and tracking sales orders while ensuring accuracy and efficiency in the process.  </li><li><strong>Sales Documentation:</strong> Prepare and maintain important sales documents, including proposals, contracts, reports, and meeting summaries. </li><li><strong>Customer Relations:</strong> Build and maintain strong relationships with customers by addressing inquiries, resolving issues promptly, and ensuring a positive customer experience.</li><li><strong>Collaboration:</strong> Partner with internal departments, such as marketing and operations, to ensure alignment of strategies, execution, and delivery timelines.  </li><li><strong>Sales Reporting and Analysis:</strong> Monitor team performance, sales metrics, and territories using CRM tools and provide detailed feedback to managers for improved decision-making.</li><li><strong>Inventory Management:</strong> Oversee inventory levels related to sales and coordinate with logistics to optimize delivery schedules and inventory use. </li><li><strong>Event Coordination:</strong> Assist with the planning and delivery of sales-focused events, such as trade shows, client presentations, and webinars.</li></ul><p><br></p>
    • 2025-06-09T14:23:45Z
    Help Desk Analyst
    • New York, NY
    • onsite
    • Temporary
    • 23.75 - 27.50 USD / Hourly
    • Profile – Roles and Responsibilities<br>1. Ensuring all the calls are reported to ServiceDesk and are resolved as per the SLAs .<br>2. Audit Compliance: Making sure all hardware within the company is under audit compliance. If system is moving out of company network permanently it needs to be completely formatted (kill disk). Coordinating with Managers + Supervisors to ensure audit compliance is met in VAC.<br>3. Escalate IT issues to the IT Manager where-ever necessary.<br>4. Diagnoses and resolve technical issues.<br>5. Setting up and configuring new laptops and desktops.<br>6. Install authorized company software to laptops and desktops.<br>7. Ensuring security and upgrades are applied and kept up to date on desktops and Laptops.<br>8. Fault-finding to laptops, printers, desktops and other IT hardware.<br>9. Reporting faults and maintaining logs on desktops and laptops.<br>10. Completing internal user moves including phones.<br>11. Patching of network and phones.<br>12. Ensuring all logs for equipment and users are maintained.<br>13. Creating purchase requisitions for IT hardware/software.<br>14. Ensuring all software purchased licensing is recorded and maintained. .<br>15. Setting up new users and disabling expired accounts in accordance with HR Requirements.<br>16. Ensuring that a high level of customer service and support is provided to all internal and external customers.<br>17. Prepare documents and maintain IT inventory and asset log for IT Hardware and software.<br>18. Perform basic administrative support duties as required to meet specific operational Objectives.<br>19. Perform miscellaneous job-related duties as assigned by the IT Manager .<br>20. Work extra hours to meet deadlines, as required and where reasonable .<br>21. Provide assistance as required to the IT Manager .<br>22. Provide assistance and support to colleagues in IT-related matters .<br>23. Judicious use of natural resources .<br>24. Shall adhere to the environment health and safety policy/objectives and guidelines of the organization.<br><br>Qualification & Experience (Education, Experience, specific knowledge, skills, understanding,<br>attitude)<br>Education:<br>Minimum: Bachelor’s in computers science or Equivalent<br>Additional: ITIL/ CompTIA A+/ MTA/ MCSE/CCNA/<br>Experience:<br>• Min 2 - 5 years of work experience in the field of IT.<br>• Working/Hands-on experience of MS Office/Office 365 products.<br>• Working/Hands-on experience of MS Windows Operating systems and Mac (recommended).<br>• Experience of working as Support Engineer(any).<br>• Working experience on LAN and WAN Networks.<br>• Commercial Network experience (basic knowledge of Firewall, ADSL/DSL routers and switches).<br>• Logical understanding of general IT system and setup is mandatory.<br>• Complete understanding on Types of Networks available ( Fibre, DSL, Copper, MWAN, 5G/4G etc..<br>• Knowledge & Key Skills:<br>• Interpersonal Skills.<br>• Self-Motivated and Self Directed.<br>• Ability to multi task.<br>• Ability to innovate and enhance procedures and methods to increase productivity and cost effectiveness.<br>• Problem-solving.<br>• In-depth knowledge and understanding of systems and processes.<br>• Time Management.<br>• Planning, Organizing, Motivating, Directing and Controlling.<br>• Good Business acumen, contacts and etiquette.<br>• People management skills
    • 2025-05-14T14:28:48Z
    Help Desk Analyst
    • Philadelphia, PA
    • remote
    • Temporary
    • - USD / Hourly
    • We are offering a long-term contract employment opportunity for a Help Desk Analyst in the healthcare, hospitals, and social assistance industry located in Philadelphia, Pennsylvania. As a Help Desk Analyst, you will be responsible for supporting users across the health system, managing patient portal issues, and ensuring a high level of customer service. <br><br>Responsibilities:<br>• Address user issues across all departments within the health system, including corporate and hospital departments.<br>• Provide support to the patient portal, including password resets and navigation assistance.<br>• Uphold the health system's "patient first" motto in all interactions and services.<br>• Apply your customer service experience from diverse backgrounds to enhance user satisfaction.<br>• Handle all communication over the phone, providing efficient and effective solutions to user inquiries.<br>• Manage your schedule to ensure availability during required hours.<br>• Utilize your technical skills, including Microsoft, Microsoft Access, Active Directory, Configuration Management, and Connectivity, to resolve issues and maintain system efficiency.<br>• Demonstrate an outgoing personality and comfort in speaking with people, contributing to a positive work environment and user experience.
    • 2025-05-28T13:48:45Z
    Client Services Coordinator
    • Emmaus, PA
    • onsite
    • Contract / Temporary to Hire
    • 25.00 - 27.00 USD / Hourly
    • <p>The Client Service Coordinator serves as the primary point of contact for clients, ensuring their needs are met through exceptional service and efficient coordination. This position requires excellent communication, organizational skills, and a proactive approach to problem-solving.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Act as the liaison between clients and internal teams, ensuring clear communication and timely responses.</li><li>Manage and prioritize client inquiries, resolving issues and escalating when necessary.</li><li>Coordinate meetings, schedules, and follow-ups to ensure client requests are fulfilled effectively.</li><li>Maintain and update client records in relevant databases and systems.</li><li>Provide detailed responses to client inquiries, ensuring accuracy and professionalism.</li><li>Oversee the delivery of services or products, confirming they meet client expectations.</li><li>Identify opportunities to improve client satisfaction and streamline processes.</li><li>Prepare reports on client interactions and satisfaction levels, sharing insights with management.</li><li>Support internal teams with project coordination as needed.</li></ul><p><br></p>
    • 2025-05-20T20:04:14Z
    Sr Service Desk Technician
    • Jersey City, NJ
    • onsite
    • Permanent
    • 65000.00 - 100000.00 USD / Yearly
    • <p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p>
    • 2025-06-10T12:53:57Z
    Network Technician II
    • Philadelphia, PA
    • onsite
    • Temporary
    • - USD / Hourly
    • We are looking for a skilled Network Technician II to join our team in Philadelphia, Pennsylvania. This is a long-term contract position that involves a mix of hands-on technical support and network administration. The ideal candidate will travel between multiple sites daily, providing exceptional end-user support while also contributing to network-related projects.<br><br>Responsibilities:<br>• Travel to various locations daily to address end-user and equipment-related issues.<br>• Troubleshoot and resolve hardware and software problems, including issues with Windows-based operating systems.<br>• Provide support for Office 365 and other web-based applications.<br>• Build, configure, and service network equipment to maintain system integrity.<br>• Handle tickets in the PeopleSoft system, ensuring they are resolved efficiently or assigned to the appropriate team.<br>• Assist with network administration tasks, including working on network-related projects.<br>• Deliver excellent customer service and maintain strong communication with end users.<br>• Perform maintenance on networked computer systems, servers, and storage hardware.<br>• Lift and transport equipment weighing up to 50 lbs as needed.<br>• Support the implementation and troubleshooting of Cisco technologies, including routers and firewalls.
    • 2025-05-22T14:08:47Z
    AI Engineer
    • Bridgewater, NJ
    • onsite
    • Contract / Temporary to Hire
    • 43.54 - 50.41 USD / Hourly
    • <p><strong>Description:</strong></p><p>We are seeking a talented and driven AI Engineer to join our cross-functional AI innovation team within a leading pharmaceutical organization. You will work on designing, developing, and deploying GenAI-driven solutions, retrieval-augmented generation (RAG) systems, and scalable ML-powered applications across cloud-native environments to support drug development, regulatory, manufacturing, and commercial operations. The ideal candidate combines a strong academic foundation in machine learning with hands-on experience building real-world AI systems and full-stack applications that comply with the high standards of a regulated industry.</p><p><br></p><p> <strong>Essential Functions:</strong></p><ul><li>Design and implement GenAI applications including LLM-integrated tools, RAG systems, and intelligent chatbots tailored for pharmaceutical functions such as R& D knowledge mining, regulatory intelligence, and medical information services.</li><li>Build and optimize data ingestion, transformation, and semantic search pipelines using domain-specific embedding models (e.g., BioBERT, Ada-002).</li><li>Develop and containerize AI services using FastAPI, Docker, and Kubernetes, deployed on AWS or GCP, ensuring adherence to data privacy and compliance standards (e.g., HIPAA, GxP).</li><li>Collaborate with product, data, and platform engineering teams to integrate AI features into validated systems supporting clinical, quality, and manufacturing workflows.</li><li>Contribute to end-to-end MLOps: model experimentation, deployment pipelines, audit readiness, monitoring, and performance tuning.</li><li>Engineer full-stack applications (React + REST/GraphQL backends) with role-based access controls for internal and external scientific and business users.</li><li>Support internal research and POCs on advanced topics like LLM reasoning, adverse event detection, pharmacovigilance, and digital biomarker analysis.</li></ul><p><br></p>
    • 2025-06-11T15:09:12Z
    Workplace Coordinator
    • New York, NY
    • onsite
    • Temporary
    • 26.60 - 30.80 USD / Hourly
    • We are looking for a skilled Workplace Coordinator to join our team on a long-term contract basis in New York, New York. In this role, you will oversee various workplace functions, ensuring operational efficiency and a high level of service delivery. This position is ideal for candidates with experience in financial services and accounting systems.<br><br>Responsibilities:<br>• Manage and optimize accounting software systems to streamline workplace operations.<br>• Oversee accounts payable processes to ensure accuracy and compliance.<br>• Coordinate benefit functions, including audits and employee support.<br>• Collaborate with teams to implement and maintain payroll systems such as ADP Workforce Now and Ceridian.<br>• Monitor workplace tools and technologies, including ATS and asynchronous transfer modes.<br>• Conduct regular audits to identify discrepancies and recommend corrective actions.<br>• Assist in managing workplace resources to enhance productivity and functionality.<br>• Provide support for financial reporting and ensure adherence to established guidelines.<br>• Facilitate communication between departments to address operational challenges.<br>• Ensure the workplace environment aligns with organizational standards and goals.
    • 2025-06-09T13:49:11Z
    Full Stack Developer
    • Princeton, NJ
    • onsite
    • Permanent
    • 160000.00 - 165000.00 USD / Yearly
    • We are offering an exciting opportunity for a Full Stack Developer to join our team in the Financial Services industry, based in Princeton, New Jersey. In this role, you will be deeply involved in the design, development, and implementation of systems that support various complex operational functions. You will also have a direct collaboration with business users, providing hands-on application development and ensuring high-quality and efficient web applications.<br><br>Responsibilities:<br>• Collaborate directly with business users for the analysis and assessment of business and system requirements across various functional disciplines.<br>• Design, develop and implement systems that support trading, help desk, surveillance, clearing, business intelligence, finance, and other complex middle and back office operational systems.<br>• Participate in hands-on application development, demonstrating a strong desire to be in-the-code.<br>• Define the back-end REST APIs for the features of the services being built.<br>• Employ your expertise in core Java and JEE technologies, and your in-depth knowledge of one or more application frameworks such as Spring Boot.<br>• Utilize your skills in web development tools and languages such as Angular, HTML5, CSS, and Javascript.<br>• Work on complex database design and SQL tasks.<br>• Handle Linux and shell scripting tasks.<br>• Work with the team to define test cases, and write unit, integration, and end-to-end tests.<br>• Adhere to industry-standard architecture design methodologies and processes.<br>• Display strong written and oral communication skills, being self-directed and motivated to work in a fast-paced team-oriented environment.
    • 2025-05-14T15:13:43Z
    Network Engineer
    • Moorestown, 08057, NJ
    • onsite
    • Permanent
    • 125000.00 - 150000.00 USD / Yearly
    • We are in the process of recruiting a Network Engineer for our team based in Moorestown, New Jersey. The key role of the Network Engineer will be to install, support, and maintain server hardware and software infrastructure, as well as to perform a variety of network-related tasks in our organization.<br><br>Responsibilities:<br><br>• Execute installation, support, and maintenance tasks for new server hardware and software infrastructure.<br>• Manage migrations of Exchange to Exchange or Office 365 and Active Directory.<br>• Operate and provide support for Dell and IBM servers and SANs, with a working knowledge of iSCSI required.<br>• Undertake installation, upgrades, and support for VMware and Hyper V environments.<br>• Conduct installation and support for SonicWall and other major vendor network equipment and firewalls.<br>• Oversee email, anti-spam, and virus protection, along with setting up user accounts, permissions, and passwords.<br>• Monitor and troubleshoot network usage, issues, and outages.<br>• Ensure cost-effective and efficient use of servers.<br>• Propose and implement IT solutions to business and management problems for clients.<br>• Analyze and resolve faults, ranging from a major system crash to minor issues.<br>• Implement routine preventative measures and maintain and monitor network security, especially when the network connects to the internet.<br>• Provide training and technical support for users with varying levels of IT knowledge and competence.<br>• Collaborate closely with customer staff and other IT staff.<br>• Plan and implement future IT developments and undertake project work.<br>• Provide documentation, network diagrams, and assistance with scope creation.<br>• Demonstrate excellent customer interaction skills.
    • 2025-05-21T16:49:07Z
    Benefits Administrator
    • Willow Grove, PA
    • onsite
    • Temporary
    • - USD / Hourly
    • <p><strong>Job Title:</strong> Benefits Administrator (Contract – Temporary)</p><p><strong>Location:</strong> Cherry Hill, NJ (& Willow Grove, PA occasionally)</p><p><strong>Schedule: </strong>~30 hours/week, starting at 8:30 AM | Flexible hours | Contract from June 23rd to October 16th (possible slight extension to end of October or Early November)</p><p><strong>Work Arrangement: </strong>Fully onsite to start, with potential for hybrid work based on performance</p><p><strong>Employment Type: </strong>Temporary, Contractual (roughly 4 months)</p><p> </p><p><strong>About Us:</strong></p><p>We are a mission-driven healthcare treatment organization with locations in Cherry Hill, NJ, & Willow Grove, PA. Our team provides compassionate, high-quality care and support services to individuals receiving clinical and therapeutic treatment. To support our growing team, we are seeking a skilled Benefits Administrator to join us for a temporary engagement.</p><p> </p><p><strong>Position Overview:</strong></p><p>The Benefits Administrator will play a vital role in managing employee benefit programs, ensuring compliance, performing enrollment and auditing tasks, and processing reimbursements for employees opting out of benefits. You’ll serve as a key liaison between the HR department and employees, ensuring smooth and accurate benefits processing. This position requires the ability to commute to both our Willow Grove and Cherry Hill locations.</p><p> </p><p><strong>Key Responsibilities:</strong></p><p><strong>Employee Benefits Administration:</strong></p><ul><li>Coordinate open enrollment, process benefit changes and terminations, and support employee benefit engagement.</li><li>Counsel employees on available benefit options and support with application processing and COBRA compliance.</li><li>Maintain accurate digital records for employee eligibility, enrollments, changes, and terminations.</li><li>Audit monthly benefit invoices and ensure entries are submitted for timely payment.</li><li>Administer in-lieu benefit reimbursements for employees who opt out of benefit coverage.</li><li>Represent the organization as the plan administrator for all benefits programs.</li></ul><p> </p><p><strong>Leave and Time Off Management:</strong></p><ul><li>Administer sick-time policies using HR systems such as CentralReach and Paycom.</li><li>Support leave of absence procedures in compliance with ADA, FMLA, and EEOC regulations.</li><li>Track and maintain records for employee leave, PTO, and absence requests.</li></ul><p> </p><p><strong>General HR Support:</strong></p><ul><li>Complete employment verifications with outside agencies and organizations.</li><li>Assist with additional HR-related duties and special projects as assigned.</li></ul><p> </p><p><strong>Software Tools We Use:</strong></p><ul><li>Google Workspace - Google Sheets</li><li>Paycom – Payroll & Benefits Administration</li><li>CentralReach – HRIS for employee records and leave tracking</li><li>Note: Prior experience with these softwares are helpful but not required. Candidates with experience using other HRIS, payroll, or benefits software will be considered.</li></ul>
    • 2025-06-13T17:53:44Z