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20 results for Client Services Representative in Golden Valley, MN

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Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner
Resolve product or service problems by clarifying the customer’s complaint, determining the cause, and offering the best solution
Maintain accurate records of customer interactions and transactions
Follow communication procedures, guidelines, and policies
Provide information about products, services, promotions, and warranties
Escalate unresolved issues to appropriate departments or supervisors
Assist with processing orders, forms, applications, and requests
Continuously improve through feedback and training opportunities
Meet individual and team performance goals and service quality standards

High school diploma or equivalent (Associate’s or Bachelor’s degree a plus)
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Excellent verbal and written communication skills
Ability to multi-task, prioritize, and manage time effectively
Empathetic, patient, and adaptable in dealing with different personality types

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

20 results for Client Services Representative in Golden Valley, MN

Customer Service Representative

Minneapolis, MN
remote
Temporary
18.00 - 21.00 USD / Hourly
<ul><li>Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner</li><li>Resolve product or service problems by clarifying the customer’s complaint, determining the cause, and offering the best solution</li><li>Maintain accurate records of customer interactions and transactions</li><li>Follow communication procedures, guidelines, and policies</li><li>Provide information about products, services, promotions, and warranties</li><li>Escalate unresolved issues to appropriate departments or supervisors</li><li>Assist with processing orders, forms, applications, and requests</li><li>Continuously improve through feedback and training opportunities</li><li>Meet individual and team performance goals and service quality standards</li></ul>
2025-07-07T18:08:44Z

OVERNIGHT Customer Service Representative

Minneapolis, MN
onsite
Temporary
25.00 - 27.00 USD / Hourly
Job Summary:We are seeking a dedicated and customer-oriented Overnight Customer Service Representative to join our team. In this role, you will handle inbound and outbound customer inquiries, taking approximately 5–25 calls per shift, and provide timely and effective solutions to ensure customer satisfaction. Ideal candidates possess strong communication skills, the ability to work independently during overnight hours, and a commitment to delivering excellent service.Responsibilities:<ul><li>Manage inbound calls, assisting customers with inquiries, issues, or requests related to [specify product/service].</li><li>Maintain accurate documentation of customer interactions in the system.</li><li>Resolve customer concerns efficiently, escalating complex cases when necessary.</li><li>Collaborate remotely and provide updates to overnight supervisors or team leads.</li></ul>
2025-07-08T21:19:08Z

Healthcare Customer Service Representative

Minneapolis, MN
remote
Temporary
20.50 - 20.50 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This role involves providing exceptional service to support a large patient base while ensuring accurate documentation and handling inquiries related to eligibility and authorizations. The position is remote and offers the opportunity to make a meaningful impact in the healthcare sector! Must have Medicaid, health insurance and call center experience! Responsibilities:• Respond to inbound calls and address inquiries regarding eligibility and authorizations with professionalism and accuracy.• Provide support to healthcare delivery organizations, ensuring the needs of over 275,000 patients are met.• Maintain precise documentation of interactions and resolutions in internal systems.• Utilize your knowledge of Medicaid and commercial insurance to assist callers effectively.• Collaborate with team members during the training period to gain a comprehensive understanding of processes and systems.• Ensure consistent attendance and reliability as part of a smaller, close-knit team.• Handle data entry and email correspondence to support healthcare operations.• Schedule appointments and perform order entry tasks as required.• Navigate Microsoft Excel and Word to complete administrative functions efficiently.• Adhere to internal guidelines and protocols during audits related to Medicare and Medicaid.
2025-07-23T13:04:30Z

Customer Service Representative

St. Paul, MN
remote
Temporary
24.00 - 27.00 USD / Hourly
Job Overview:We are looking for a Customer Service Representative to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks. Key Responsibilities:<ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul>
2025-07-17T19:43:53Z

Customer Service Representative

Shakopee, MN
onsite
Contract / Temporary to Hire
22.00 - 25.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our client in the south west, Minnesota metro. In this Contract-to-Permanent role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, managing orders, and resolving issues efficiently. This position offers a unique opportunity to contribute to a dynamic manufacturing environment while utilizing your administrative and communication skills. Responsibilities:<ul><li>Respond to customer inquiries regarding order status, delivery timelines, product warranties, specifications, and other related topics.</li><li>Process and fulfill orders for stock products and accessories with accuracy.</li><li>Utilize internal systems to document customer interactions, address complaints, and provide feedback on service improvements.</li><li>Investigate and resolve issues related to mis-shipments, financial discrepancies, and device history.</li><li>Handle special projects and assignments as needed to support operational goals.</li><li>Maintain effective communication with customers through email, phone, and other channels.</li><li>Collaborate with various departments to ensure timely resolution of customer concerns.</li><li>Provide dispenser referrals and product recommendations when necessary.</li><li>Ensure all processes align with company policies and standards for quality service.</li></ul>
2025-07-09T12:58:46Z

Customer Service Representative

St Paul, MN
remote
Temporary
18.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join our team in St. Paul, MN for a contract to hire assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks. Key Responsibilities:<ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul>
2025-07-09T19:04:19Z

Outreach Representatives

Eden Prairie, MN
remote
Temporary
20.00 - 21.00 USD / Hourly
We are looking for dedicated Outreach Representatives to join our headquartered out of Minnesota. In this long-term contract role, you will play a pivotal part in ensuring effective communication and support within the healthcare insurance sector. This is a telecommuting position in a challenging, fast paced, high-volume operation, where accuracy and quality are essential. You must have relevant customer service and/or healthcare experience to be considered. Primary Responsibilities: Contact providers, hospitals and/or clinical staff via phone and email to explain program and request, set commitments for information return, and explain options for completing and transmitting information. Develop and manage on-going relationships with providers to reduce provider abrasion and drive program participation. You will be responsible for making approx. 40 - 60 outbound calls daily and meeting program specific metrics outlined by leadership. In addition to initial outreach, you will perform research to locate providers, prepare data for release, and conduct follow-up. Your day will consist of 95% phone work and 5% research and data entry. Respond to coaching and various forms of feedback and quality analysis to meet or exceed performance metrics. Adhere to Protected Health Information PHI policies and practices.
2025-07-15T15:18:50Z

3rd SHIFT - Customer Operations Specialist

Eden Prairie, MN
onsite
Temporary
18.00 - 20.00 USD / Hourly
About the Role: We're looking for a detail-oriented and customer-focused professional to join our team! As a Customer Operations Specialist, you'll be a key part of our logistics operations—ensuring orders run smoothly, customers are informed, and problems are solved quickly and professionally.Shift Schedule: On-site for the first two weeks of training, then fully remote with one in-office day per month. This position follows a consistent weekly schedule with flexibility on the designated day off:<ul><li>Sunday: 8:00 AM – 5:00 PM</li><li>Monday: 4:00 PM – 12:00 AM</li><li>Tuesday: 4:00 PM – 12:00 AM</li><li>Wednesday: Off</li><li>Thursday: 4:00 PM – 12:00 AM</li><li>Friday: 4:00 PM – 10:00 PM</li><li>Saturday: 8:00 AM – 5:00 PM</li></ul>Duties and Responsibilities: Responsibilities include, but are not limited to:<ul><li>Execute shipment-related tasks with a focus on quality and efficiency, following company SOPs.</li><li>Provide shipment information, create and activate orders, build and assign loads, schedule appointments, track shipments, and handle invoicing.</li><li>Monitor task boards and email accounts to respond to customer/carrier requests.</li><li>Accurately document events and follow escalation procedures when necessary.</li><li>Validate and ensure the accuracy of load data in internal systems.</li><li>Follow through on all customer and carrier inquiries to ensure satisfaction.</li><li>Perform other duties as assigned based on team or country-specific needs.</li></ul>
2025-07-23T13:09:12Z

Recruiter

Saint Paul, MN
onsite
Temporary
31.66 - 36.66 USD / Hourly
We are working with a client who is looking for a Recruiter to join their team on a contract basis in Saint Paul, Minnesota. This role requires a detail-oriented individual with strong attention to detail and excellent communication skills to manage full-cycle recruitment processes across various unionized positions. Ideal candidates will have experience in manufacturing plant recruitment and a proven ability to handle high-volume hiring demands. Work model is onsite. Responsibilities:• Manage end-to-end recruitment processes for unionized roles, including sourcing, screening, interviewing, and selecting candidates.• Collaborate with hiring managers to understand job requirements and tailor recruitment strategies accordingly.• Facilitate portions of the orientation process to ensure smooth onboarding for new hires.• Handle a workload of 10-25 requisitions at a time, prioritizing tasks effectively to meet hiring deadlines.• Communicate notices to candidates with professionalism and clarity.• Utilize job boards such as Indeed to source candidates with relevant experience and maintain applicant tracking systems.• Ensure compliance with union-specific hiring requirements and guidelines.• Support recruitment efforts for diverse positions including plant manufacturing, warehouse roles, sales representatives, and transport drivers.• Maintain a customer-focused approach while delivering a high level of service to both candidates and internal stakeholders.• Leverage bilingual Spanish skills, if available, to enhance communication with a broader pool of candidates.
2025-07-22T19:58:57Z

Accounts Payable Representative: III (Senior)

St. Paul, MN
remote
Temporary
25.00 - 30.00 USD / Hourly
We are looking for a detail-oriented and experienced Accounts Payable Representative to join our team in St. Paul, Minnesota. In this role, you will play a critical part in managing financial transactions and ensuring the accuracy of accounts payable processes. Responsibilities:• Process vendor invoices accurately and efficiently, ensuring compliance with company policies and procedures.• Collaborate with vendors, stakeholders, and internal teams to resolve discrepancies or inquiries related to accounts payable.• Utilize ERP solutions and other financial systems to manage and track payment workflows.• Maintain accurate financial records and documentation to support internal controls and audits.• Analyze and improve accounts payable processes to enhance efficiency and accuracy.• Support the procure-to-pay cycle, ensuring timely payment of invoices and adherence to deadlines.• Communicate effectively with team members and external partners to address issues and provide updates.• Ensure compliance with company policies, accounting principles, and regulatory requirements.• Assist in the implementation of process improvements and best practices within the accounts payable function.• Provide excellent customer service to internal and external stakeholders, addressing concerns promptly.
2025-07-17T19:58:48Z

Collections Representative

Minnetonka, MN
onsite
Temporary
23.00 - 25.00 USD / Hourly
We are looking for a skilled Collections Representative to join our team in Minnetonka, MN. This is a long-term contract position offering flexibility to work on-site three days a week. The ideal candidate will bring expertise in managing delinquent accounts and resolving complex collections issues efficiently. Responsibilities:• Manage a high-volume portfolio of over 250 accounts monthly, ensuring timely follow-up and resolution.• Conduct outbound calls and send correspondence to address delinquent accounts, utilizing third-party providers as necessary.• Analyze and resolve complex collections challenges by applying critical thinking and problem-solving skills.• Monitor and manage delinquency levels within assigned portfolios, implementing effective recovery strategies.• Utilize Microsoft Excel to track, analyze, and report on account statuses and collections activities.• Periodically access and interpret credit information from various sources to inform decision-making.• Collaborate with teams to address problem accounts, including repossession, account modifications, or transfers to late-stage collections.• Learn and apply new systems quickly to optimize collections processes.• Maintain compliance with organizational policies and industry standards in collections practices
2025-07-15T13:14:03Z

Receptionist

Bloomington, MN
onsite
Temporary
19.00 - 22.00 USD / Hourly
We are looking for a dedicated and detail-oriented Receptionist to join our team on a contract basis Wednesday August 20th- Friday August 22nd, and again on Monday August 25th in Bloomington, Minnesota. This role is essential in ensuring smooth daily operations and providing exceptional service to visitors and staff. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple tasks efficiently. Responsibilities:• Greet visitors at the reception desk, manage sign-in processes, and issue visitor badges.• Process incoming and outgoing mail, including opening, scanning, and logging received items.• Maintain and organize the mailroom to ensure efficient handling of correspondence.• Respond to door inquiries and provide assistance as needed.• Handle basic maintenance tasks such as refilling stock and maintaining coffee machines.• Communicate with vendors and submit service tickets when required.• Operate multi-line phone systems to address calls professionally and route them appropriately.• Perform general receptionist duties, including scheduling and coordinating appointments.• Collaborate with teams to ensure seamless execution of administrative tasks.
2025-07-21T17:34:12Z

Collections Specialist

Bloomington, MN
onsite
Temporary
25.00 - 32.00 USD / Hourly
Are you an energetic go-getter with a passion for resolving financial challenges? Do you have the persistence and communication skills to recover overdue accounts while maintaining positive client relationships? If this sounds like you, we'd love to connect! About UsAt Robert Half, we specialize in connecting talented professionals with companies that value their expertise. We’re committed to delivering innovative solutions and creating opportunities for meaningful careers, helping businesses thrive.Position: Collections SpecialistWe are seeking a detail-oriented Collections Specialist to take charge of managing accounts receivable and overdue payments efficiently. You’ll collaborate with teams across the company and directly impact revenue recovery while fostering customer satisfaction.Your Key Responsibilities<ul><li>Account Management: Proactively manage collections of outstanding accounts within defined deadlines.</li><li>Customer Outreach: Communicate professionally with clients to resolve payment issues, negotiate payment plans, and maintain positive relationships.</li><li>Research & Dispute Resolution: Investigate and resolve billing discrepancies while ensuring data accuracy.</li><li>Documentation: Maintain detailed and accurate records of collection activities using industry-leading systems like SAP or QuickBooks.</li><li>Compliance: Follow company policies and regulations to ensure ethical, effective collections.</li></ul>
2025-07-14T18:44:18Z

Rebates and Fees Administrator

Arden Hills, MN
onsite
Temporary
23.75 - 27.50 USD / Hourly
We are looking for a skilled Rebates and Fees Administrator to join a team in Arden Hills, Minnesota. This is a long-term contract position that offers a hybrid work environment, requiring three days on-site. As part of the team, you will play a vital role in managing customer contracts, rebates, and special pricing programs while collaborating with sales and operations teams. Success in this role demands excellent communication, attention to detail, and a willingness to learn and adapt. Responsibilities:• Collaborate with cross-functional teams, including Rebates and Fees, Pricing and Contracting, and Global Business Support, to ensure smooth workflow and accurate results.• Maintain and update market share forms consistently within contract management systems.• Communicate rebate performance results to the Sales organization and prepare customer-facing documentation.• Process rebate payment requests weekly, adhering to Standard Operating Procedures and Work Instructions.• Utilize contract management tools to ensure timely and precise rebate payments.• Analyze situations or data to develop solutions for moderately complex problems.• Respond to rebate payment and ad-hoc information requests from the Sales team or customers.• Support and assist other members of the Quality team as required.
2025-07-09T12:09:14Z

Credit and Collections Specialist

St. Paul, MN
onsite
Permanent
55000.00 - 70000.00 USD / Yearly
We are looking for a detail-oriented Credit and Collections Specialist to join our team in St. Paul, Minnesota. In this role, you will play a key part in managing credit and collections processes, ensuring accounts receivable are handled efficiently and in compliance with company policies. The ideal candidate will have strong analytical skills and a collaborative mindset to resolve customer disputes and contribute to financial reporting. Responsibilities:• Evaluate credit applications and determine appropriate credit limits based on established company guidelines.• Monitor accounts receivable to ensure timely payment and address overdue invoices promptly.• Maintain detailed and accurate records of all credit and collection activities.• Generate and distribute regular reports summarizing the status of accounts receivable.• Collaborate with sales and customer service teams to resolve billing discrepancies and enhance customer satisfaction.• Review and update credit policies and procedures periodically to align with business needs.• Assist in preparing financial statements and reports related to credit and collections.• Ensure adherence to legal and regulatory requirements in all credit and collection activities.• Perform additional duties related to credit and collections as assigned.
2025-07-21T21:38:45Z

Accounting Manager/Supervisor

Minneapolis, MN
onsite
Permanent
100000.00 - 115000.00 USD / Yearly
We are actively seeking an Accounting Manager/Supervisor for our legal sector team, based in Minneapolis, Minnesota. In this role, you will be expected to manage a team of Accounting Representatives, oversee daily tasks, and maintain a high level of communication with clients. This role also involves handling various accounting functions, utilizing different accounting software systems, and conducting regular audits. Responsibilities: • Manage and provide direction to a team of Accounting Representatives • Ensure efficient completion of daily tasks within the accounting department • Maintain constant communication with clients regarding remittances through various reporting methods • Utilize different Accounting Software Systems, including ADP - Financial Services, BlackLine, and Concur • Oversee the posting and reconciliation of accounts receivable • Handle incoming and outgoing ACHs wires • Process and send remits, debtor overpayment refunds, preference claims/refunds, and court cost refunds to clients • Conduct regular audits to ensure the accuracy of accounting functions • Oversee the payment of all court costs, sheriff fees, and attorney costs and fees • Assist in project management of ongoing and new projects within the Accounting Department.
2025-07-22T18:38:58Z

Collections Specialist

Roseville, MN
remote
Temporary
22.00 - 25.50 USD / Hourly
Robert Half is looking for a Collections Specialist! In the Collections role you will be responsible for calling members on delinquent accounts and assisting them in restoring good standing status with the institution. If you combine dynamic communication skills with a positive attitude and a professional demeanor, then you may thrive in this position. This is a contract employment opportunity. Call today! Your responsibilities in this role:- Handle inbound and outbound collections calls- Lead all billing and reporting activities according to deadlines- Handle all vendor inquiries- Maintain and update customer files to ensure data integrity- Call on all past due amounts and record all results in the system- Record all customer payments to the correct reports *Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment. Please submit your resume and call Jordan Lynch at 651-293-3973 for review and consideration.
2025-07-10T12:34:12Z

Sr. Procurement Consultant

Bloomington, MN
onsite
Temporary
47.50 - 55.00 USD / Hourly
We are looking for an experienced Senior Procurement Consultant to join our team on a long-term contract basis. In this role, you will play a pivotal part in developing and implementing sourcing strategies across various direct and indirect procurement categories to align with business objectives. Your contributions will encompass supplier evaluation, cost-saving initiatives, and process improvements that enhance efficiency and drive growth. Responsibilities:• Develop and implement both short- and long-term sourcing strategies to optimize procurement across assigned categories.• Collaborate with internal teams to address supply chain challenges and minimize disruptions.• Negotiate comprehensive agreements that meet quality standards, reduce risk, and maximize purchasing power.• Identify and qualify suppliers to ensure product availability and adherence to organizational standards.• Drive innovation in product development and supply chain processes to enhance efficiency and reduce overall costs.• Lead cost-saving initiatives across the category portfolio to achieve financial goals.• Manage procurement for high-impact products with significant financial and operational implications.• Oversee cross-functional projects that improve procurement processes, including forecasting, cost modeling, and inventory management.• Participate in product business teams as the strategic category representative, providing key insights and support.• Coordinate complex, enterprise-wide projects involving multiple departments such as sales, customer service, finance, and operations.
2025-07-11T19:33:49Z

Medical Billing/Claims/Collections

Richfield, MN
onsite
Temporary
28.50 - 33.00 USD / Hourly
We are looking for a dedicated Medical Billing/Claims/Collections specialist to join our team in Richfield, Minnesota. This long-term contract position offers an excellent opportunity to work in the non-profit sector, focusing on ensuring accurate billing, resolving claim discrepancies, and collaborating with internal and external stakeholders. The role requires strong organizational skills and expertise in medical billing processes to support the timely submission and reconciliation of claims. Responsibilities: • Submit medical claims biweekly, ensuring accuracy and completeness in all billing processes. • Investigate and address unprocessed claims, correcting errors to facilitate payment. • Analyze denied or underpaid claims, collaborating with relevant parties to resolve issues and resubmit them. • Reconcile payments biweekly, addressing outstanding balances and ensuring proper application. • Generate weekly aging reports to prioritize accounts for collection efforts. • Document actions taken to resolve unpaid claims and escalate unresolved cases to management. • Communicate effectively with managers, team members, program leaders, and external stakeholders to resolve billing and collection inquiries. • Maintain outstanding balances under control, ensuring over-90-day balances remain below 5% of total accounts. • Recommend uncollectible claims for write-off, providing monthly updates to management.
2025-07-22T18:08:58Z

General Office Clerk

Eagan, MN
onsite
Contract / Temporary to Hire
20.00 - 26.00 USD / Hourly
We are looking for a detail-oriented General Office Clerk to join our team in Eagan, Minnesota. This position offers a dynamic blend of administrative tasks, event coordination, and office support in a hybrid work environment. The role requires someone who is organized, proactive, and capable of managing multiple responsibilities efficiently. Responsibilities:• Coordinate hotel reservations and travel accommodations for visiting staff.• Manage daily mailroom operations, including opening, sorting, and distributing incoming mail.• Serve as a communication liaison between departments, ensuring smooth and effective information flow.• Provide general administrative support, such as scheduling appointments, organizing files, and data entry.• Assist with shipping and distribution tasks, including preparing packages and tracking deliveries.• Maintain and update staff schedules to ensure efficient operations.• Utilize Microsoft Office tools, such as Excel, Word, and Outlook, to support administrative activities.• Support department leadership with miscellaneous tasks as needed.
2025-06-20T15:58:56Z

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20 results for Client Services Representative in Golden Valley, MN

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