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Graduate Actuarial Analyst, Retirement Consulting
Graduate Actuarial Analyst, Retirement Consulting
JOB SNAPSHOT
Communication Manager (Night Shift)
Taguig, PH
The Role
- Assist in producing documents for support Executive reporting across IT
- Responsible for IT service communications, supporting IT processes and process improvements
- Contributes to the design of all relevant process improvements and Change
- Responsible for ensuring that teams always follow standard procedures in support of a high-quality communication and collaboration experience
- Assist in the development of the communication program for the leadership team providing service delivery status reports
- Assist in the development of the communication plan to inform colleagues and other stakeholders of strategic initiatives
- Involved in the daily operation of communications to ensure to the adherence of established processes
- Manages multiple streams of communications across multiple IT Teams and via multiple communication medias
- Operational responsibility of the WTW desktop comms tool and therefore manages updates, releases and basic configuration of that tool.
- Plays key role in producing appropriate reporting and metrics to demonstrate service value and needed improvements
- Work closely with our global and local communications groups and specialists to ensure success of communications programs, campaigns, printing, delivery and all facets of the programs are delivered as expected
The Requirements
- Demonstrable knowledge and understanding of executing communication methodologies in a global organization that change behaviors
- Demonstrate knowledge and understanding of excellent communication skills including written, verbal, and listening
- Demonstrate ability to execute a global campaign with multiple communication approaches (video, print, electronic, apps, etc.)
- Ability to understand and simplify technical instructions so they are understandable and easy to follow
- Must have experience working in an environment which utilizes knowledge management and self-service
- A heavy focus on customer service, customer experience and usability
- Proven excellence in measuring and reporting KPI’s for communications and branding impact
- Experience of producing and utilizing graphics / imagery to effectively tell a story
- Must have a basic understanding of IT Service fundamentals – basic ITIL knowledge ideal
- Actively promotes ideas, proposals, influences strategy, encourage innovation and manages change
- Customer Service orientation with a strong bias toward action
- Effective and calm under pressure
- Ability to influence, network and collaborate with stakeholders
Qualifications:
- Qualified degree from an accredited University / College
- Business Communication Certificate, CMP, Masters in communication, or equivalent
- 5+ years of experience
WTW is an Equal Opportunity Employer
UNSOLICITEDCONTACT
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.
OUR OFFICES
Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.
Meet our people
Massimiliano Abri
Burn Domingo
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Elise Hunt
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Karan Patel
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Kingsley Wang
Charlie (Charlotte) Garrod
Laura Punzón
Nick Alexander
Benjamin Tessier
Paul Dowding
Pei Wang
Emma White
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Dominic Ferrari
Suzanne Vaughan
Nuno Arruda
Salmaan Saeed
Massimiliano Abri
Burn Domingo
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Elise Hunt
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Karan Patel
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Kingsley Wang
Charlie (Charlotte) Garrod
Laura Punzón
Nick Alexander
Benjamin Tessier
Paul Dowding
Pei Wang
Emma White
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Dominic Ferrari
Suzanne Vaughan
Nuno Arruda
EVENTS
Posse Annual Virtual Career Fair
July 24 @ 3:00 pm - 6:00 pmPosse Annual Virtual Career Fair
July 24 @ 3:00 pm - 6:00 pmOLA Early Career Symposium
August 4 @ 9:00 am - August 5 @ 5:00 pmOLA Early Career Symposium
August 4 @ 9:00 am - August 5 @ 5:00 pmPosse Annual Virtual Career Fair
July 24 @ 3:00 pm - 6:00 pmPosse Annual Virtual Career Fair
July 24 @ 3:00 pm - 6:00 pmOLA Early Career Symposium
August 4 @ 9:00 am - August 5 @ 5:00 pmOLA Early Career Symposium
August 4 @ 9:00 am - August 5 @ 5:00 pmThere are no upcoming events at this time.