Customer Service Representative

Job Description

Customer Service Representative:

PeopleReady of Hudson, WI is now hiring Customer Service Representatives in Balsam Lake, WI! 

Apply today and you could start as soon as this week.

As a PeopleReady associate you'll benefit from:

• Connections and experience with some of the top companies in your area
• Great benefit package options
• Get matched to jobs quickly.
• Competitive pay and steady schedule
• The ability to see your schedule and track your hours right from our easy-to-use app, JobStack!

Pay Rate:

The pay rate for this job is $19 - $22 / hour*

What you'll be doing as a Customer Service Representative:

• Manage incoming calls and communicate with customers via phone and email
• Generate and process accurate quotes, orders, invoices, applications, etc.
• Create, update, and maintain accounts for new and existing customers
• Educate customers and potential customers by answering product questions; suggesting and providing information about other products
• Work with the company's internal departments to meet our customers' needs
• Develop product knowledge on the application of screen media and wear components in the aggregate, mining, and concrete industries through the use of internal resources and customer interactions
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Completes supporting paperwork and data entry as required
• Build and maintain customer relationships to ensure customer satisfaction
• Provide professional customer service to all customers
• Obtain quotes and information from suppliers and vendors
• File freight claims for damaged or lost shipments
• Identify opportunities to improve service levels to external customers
• Identify and implement new processes to improve customer support service
• Assist in developing customer service procedures, policies, standards, documents, etc.
• Performs all other related duties as required or assigned

Job Requirements:

• 1-2 years of experience
• High School Diploma or GED
• Flexibility to work in a dynamic and fast-paced environment
• Able to deal with frequent change, delays, or unexpected events
• Strong communication skills and a positive attitude
• Typically possess advance computer skills with proficiency in using Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)
• Use of an ERP system, and experience with data analysis applications

Ready to take control of the way you work?

Complete our application to join the PeopleReady team today.

Please contact our Hudson, WI branch for more information:

Branch # 3417

Address: 1810 Webster St., Hudson, WI 54016

Email Address: 3417-br@PeopleReady.com

*Hourly pay rates are a good-faith estimate based on factors such as relevant skills, experience, education, training, geographic location and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. Applications are accepted on an ongoing basis unless a deadline is otherwise stated.  

Employees and their eligible dependents are offered Medical/Dental/Vision insurance and short term disability, in addition to other programs, as well as number of paid days off and/or more generous paid sick leave days. More details about our benefits can be found by copying and pasting this URL into your browser: https://flimp.live/TrueBlueAssociates.

PeopleReady considers all applicants for employment regardless of background, in compliance with applicable laws regarding fair hiring practices. PeopleReady is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identify, or any other characteristics protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. 

TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HR-Advice@trueblue.com, or 1.800.610.8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.  

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