We are looking for a detail-oriented Medical Receptionist to join our team in Hillsboro, Oregon. In this short-term contract role, you will play a vital role in creating a welcoming environment for patients while managing key administrative tasks. This position offers the opportunity to work closely with healthcare providers and make a meaningful impact on patient care.
Responsibilities:
• Greet patients warmly and ensure a positive experience upon their arrival.
• Manage incoming calls efficiently, addressing inquiries and directing calls to the appropriate departments.
• Schedule and confirm patient appointments while maintaining accurate records in the system.
• Assist with patient check-ins and verify necessary documentation for appointments.
• Update and maintain patient information in electronic health record systems such as Epic.
• Coordinate with healthcare providers and staff to ensure smooth daily operations.
• Ensure the reception area is organized and complies with health and safety standards.
• Provide exceptional customer service by addressing patient concerns promptly and professionally
• At least 1 year of experience as a medical receptionist or in a similar role.
• Proficiency in using electronic health record systems like Epic, Allscripts, Cerner, or similar.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Ability to provide exceptional customer service and maintain professionalism under pressure.
• Basic knowledge of medical terminology and billing processes.
• High level of attention to detail and accuracy in managing patient records.