Van Driver - R-0057428
DESCRIPTION/RESPONSIBILITIES:
Job Description Summary
The Van Driver (VD) operates the hotel van to and from guest destinations in a safe and courteous manner.
Job Description
DUTIES AND RESPONSIBILITIES:
* Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
* Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading vehicle.
* Operate vehicle in accordance with state laws; observe all airport rules pertaining the shuttle vehicles.
* Explain and promote hotel facilities, outlets and services to guests and provide information regarding local attractions and activities.
* Perform daily inspection of vehicles; take necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.
* Maintain vehicle mileage log.
* Regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
* Assist in housekeeping and/or laundry duties to include house attendant rounds and the washing, drying folding of hotel laundry.
* Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
* Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
* Ensure compliance with federal, state and local laws regarding health, and safety.
* Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
* High School diploma or equivalent required.
* One year of previous hotel experience, or retail customer service preferred.
* Previous background from the extended stay industry preferred.
* Ability to speak, read, and write fluent English; other languages beneficial.
* Professional verbal and written communication skills.
* Valid driver's license required.
* Frequently standing up, bending, climbing, kneeling, and moving about the facility.
* Carrying, lifting or pulling items weighing up to 100 pounds.
* Frequently handling objects and equipment.
* Will be required to work mornings, evening, weekends, and holidays.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
* Medical, Dental and Vision Insurance
* Health Savings Account with Company Match
* 401(k) Retirement Plan with Company Match
* Paid Vacation and Sick Days
* Sonesta Hotel Discounts
* Educational Assistance
* Paid Parental Leave
* Company Paid Life Insurance
* Company Paid Short Term and Long Term Disability Insurance
* Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
