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3 results for Help Desk Technician in Wilmington, OH

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We are offering a long term contract employment opportunity for a Help Desk Technician in the transport industry, based in Wilmington, Ohio. As a Help Desk Technician, you'll play a key role in handling technical inquiries, setting up and troubleshooting hardware, and managing network services for our team. You will be expected to communicate complex technical concepts in an understandable way, as well as work efficiently in a fast-paced environment.

Responsibilities:

• Communicate technical concepts to non-technical people in a clear manner
• Analyze and solve problems effectively and timely using industry best practices and procedures
• Balance multiple tasks in a fast-paced environment
• Set up, configure and troubleshoot desktop/notebook hardware
• Handle Windows desktops and notebooks, as well as iOS devices, in a networked environment
• Utilize Microsoft Office 2007, 2010, 2013 and 2016 and Outlook 2007, 2010, 2013 and 2016
• Apply some knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc.)
• Use some knowledge of Active Directory concepts and administration
• Work in a structured, process-driven environment
• Show self-motivation in handling tasks and responsibilities.

• Proficiency in Android Development, with the ability to troubleshoot and resolve related issues
• Strong knowledge of Cisco Technologies, capable of maintaining and optimizing these systems
• Expertise in Citrix Technologies, with a focus on their application in a transport setting
• Familiarity with Mac Computers, including troubleshooting and general maintenance
• Proficiency in using Microsoft applications, specifically those relevant to help desk operations
• Experience with Active Directory, including management and configuration
• Knowledge of Apple Devices, with the ability to troubleshoot and resolve issues
• Proficient in Computer Hardware, capable of diagnosing and fixing common hardware issues
• Experience with Configuration Management, ensuring systems are consistently configured in an approved manner
• Familiarity with Deployments, specifically with the ability to manage and execute them in a transport setting

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

3 results for Help Desk Technician in Wilmington, OH

Help Desk Technician We are offering a long term contract employment opportunity for a Help Desk Technician in the transport industry, based in Wilmington, Ohio. As a Help Desk Technician, you'll play a key role in handling technical inquiries, setting up and troubleshooting hardware, and managing network services for our team. You will be expected to communicate complex technical concepts in an understandable way, as well as work efficiently in a fast-paced environment. Responsibilities: • Communicate technical concepts to non-technical people in a clear manner • Analyze and solve problems effectively and timely using industry best practices and procedures • Balance multiple tasks in a fast-paced environment • Set up, configure and troubleshoot desktop/notebook hardware • Handle Windows desktops and notebooks, as well as iOS devices, in a networked environment • Utilize Microsoft Office 2007, 2010, 2013 and 2016 and Outlook 2007, 2010, 2013 and 2016 • Apply some knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc.) • Use some knowledge of Active Directory concepts and administration • Work in a structured, process-driven environment • Show self-motivation in handling tasks and responsibilities.

Administrative Assistant We are looking for an organized and detail-oriented Administrative Assistant to join a fast-paced, student-focused environment in Cincinnati, Ohio. Responsibilities:• Provide comprehensive administrative support to the office staff.• Assist with front desk operations and ensure timely responses to inquiries.• Schedule appointments for students and maintain accurate records.• Manage and update e-forms and ensure compliance with requirements.• Maintain and regularly update master spreadsheets and databases using Excel and other software.• Handle incoming mail, including sorting and delivering relevant items to other departments.• Support database management tasks using tools like Excel and Access.• Deliver excellent customer service by addressing inquiries courteously, even during peak periods.• Perform other administrative duties as assigned to support the team.

Advanced Senior IT Vendor Management Specialist We are offering an exciting opportunity for an Advanced Senior IT Vendor Management Specialist in the Life Insurance industry at our workplace in Cincinnati, Ohio. In this role, you will be executing integral parts of the Vendor Management Program for our company, with a focus on high complexity/high spend vendors. You will be providing leadership and vision in the development and execution of the vendor management program for IT, including the documentation, implementation, and maintenance of the IT vendor management processes, standards, and metrics tracking. Responsibilities: • Collaborate with leadership and business partners to establish clear IT Vendor Management program goals, and ensure these goals are communicated internally so stakeholders are aware of expectations. • Develop, operate, and maintain the IT Vendor Management Program as it relates to high complexity/high spend vendors. • Facilitate the completion of vendor classifications and vendor risk assessments; assist with the fulfillment of various vendor oversight requirements at the time of vendor relationship initiation, and requirements specific to contract renewal. • Act as the primary point of contact for IT vendor relationship owners, formalizing direct relationships and clear communication between strategic IT vendors and internal resources and stakeholders. • Manage IT vendor relationships and resolve escalated IT vendor-related issues with a focus on high complexity/high spend vendors. • Oversee vendor engagement involved in projects and programs including developing and managing the RFI/RFP process, developing strategy and approach to score, management of the procurement process, contract negotiation, and successful vendor relationship management and communication. • Review and propose updates to Vendor Management policies and programs to ensure compliance with regulatory and other stakeholder expectations. • Participate in ongoing training of business units and shared service units to ensure all departments are aware of vendor oversight.

Technology Doesn't Change the World, People Do.®

3 results for Help Desk Technician in Wilmington, OH

Technology Doesn't Change the World, People Do.^®