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Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize
the abundant opportunities for growth and success.
If this describes you then let’s talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise
Senior Analyst, Epic Beaker
Hybrid – 3 Days in Office (based in NYC)
Full-Time
Responsibilities:
- Performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic Beaker
- Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution
- Develop and document the workflows that will be used in conjunction with Beaker and design, build, test, install and maintain those solutions
- Prioritize and implement system change requests; coordinate software updates and change enhancements with end-users
- Implement, support, maintain related third-party systems
- Strong project management skills (lead meetings, prioritize, resolve conflicts, maintain issues log, manage a project plan)
- Establish and maintain relationships with both IT and Operational leaders
- Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis
- Provide on-site support during go-lives and system upgrades
- Provide 24x7 on-call coverage for support on a rotating basis
- Develop and champion new ideas that adds value to the organization
- Participate in process design initiatives
- Use critical thinking skills in providing systems solutions and research best practices and implement them in projects and routine tasks
- Review software, analyze business operations and collaborate with colleagues, HSS Business Representatives/Subject Matter Experts and end-users to ensure systems are suitable for the organization’s needs
- Performs other duties as required
Accountability:
- Oversees application sub-work streams or projects
- Executes projects with minimal oversight; identifies risks and issues and escalates to project leadership
- Take initiative to complete work, solve problems in a timely manner and communicate issues and suggested efficiencies
- Manage multiple tasks, analyze data and understand process flow
- Facilitate team communication
- Manage the implementation needs across various application teams
- Complete all tasks in a timely manner with accurate documentation
- Make recommendations, review and test changes, enhancements, and each new release as assigned
- Coordination with training team to maximize end-user adoption of functionality and tools
- Collaborate effectively with Epic using Sherlock or other appropriate tools
- Develop and maintain collaborative and effective working relationships at all levels
