Duties & Responsibilities:
This document in no way states or implies that these are the only duties to be performed by the individual occupying this position. This is a representative list of the general duties and it is not intended to be all-inclusive.
· Preparation/review of various billings per the billing calendar monthly.
· Review new contracts and changes in billing terms; update billing and confirm accuracy.
· Collaborate with other departments to ensure billing and revenue accuracy.
· Provide solutions to billing problems and make corrections/adjustments.
· Ensure billing accuracy through review/analysis of revenue trends.
· Research and resolve disputes timely from customers submitted on the customer portal.
· Run accounts receivable aging report and review aged accounts.
· Make collection calls to customers with outstanding balances.
· Track payment arrangement terms and follow-up with customers.
· Prepare customer statements upon request.
· Acts as a back-up for cash applications.
· Prepare monthly revenue/billing analytical reporting.
· Provide ad hoc reporting for management.
· Identify and implement process improvement and make the necessary communications.
· Convert accounting terms to understandable business explanations both written and verbally.
Test accounting system/payment portal/customer relationship management system to ensure new functionality and updates work as intended
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
5 years of full cycle accounts receivable experience.
Previous experience generating AR reports to analyze billing trends.
Previous collections and/or cash applications experience.
Working knowledge of either Oracle, Versapay, or Salesforce.
Proficient with VLOOKUP and pivot tables in Microsoft Excel
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.