General Dynamics Information Technology

Req ID: RQ171043

Type of Requisition: Expatriate

Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph

Job Family: Systems Administration

Skills:

Active Directory (AD),Linux,Microsoft Windows

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence Agency contract. Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments.

Job Responsibilities & Duties:

• System Administrative duties to include management of Windows and Linux workstations on VDI and physical

• Troubleshooting application functionality, crash and performance

• Investigate user performance and work with external teams to improve user experience

• Assist customers with Tier 2 incident resolution for Linux and windows applications.

• Provide remote end user desktop support

• Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.

• Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.

• Participates in special projects as required.

• Willingness to provide initial triage, response, and notifications for incidents

Required/Desired Skills Candidates should have 4-7 years related experience and knowledge/understanding of:

• Active Directory Administration

• DNS, DHCP, DFS, LDAP

• Windows 11, Server 2012, Server 2016,

• Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer

• Linux Operating system

• Understanding of Service Now, NETS or other ticketing process

• ITIL v3 or higher

The following knowledge/skill set is not required but is a plus:

• Microsoft System Center Configuration Manager

• PowerShell

• Virtualization Environments (VMware, Citrix)

• Profile management utilizing the VMware User Experience Management (UEM) toolset

• Microsoft Exchange

• Telephone/Video support

• Networking

• Familiarity with site specific customer and mission

Certification Requirement (*required day 1) IAT II

GDIT IS YOUR PLACE:

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

The likely salary range for this position is $100,175 - $135,530. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.