Job Listing
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| Job ID: 14026644 |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Service Manager |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
I-State Truck Center is looking for our next dynamic leader at our Inver Grove Heights, Minnesota location. We are seeking a Service Manager to run our Heavy-Duty Truck Service Shop. If you are looking for an amazing career with a growing company and have the leadership skills we are looking for then apply here!
The Service Manager is a key member of our truck management team and fulfills a critical role in our operations. This position is responsible for overall accountability for managing a Service department, developing our service business, ensuring satisfied customers, and promoting our products and truck services.
Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,500 employees in its corporate office and five operating units - Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. Interstate is also a leader in Heavy Diesel Construction Equipment, Off Highway Equipment and Agriculture Equipment.
At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day!
Service Manager Job Duties
Take all necessary steps to assure customer satisfaction
Recruit, hire, lead, motivate and maintain the highest quality staff
Take an active role in company sales
Monitor Service Department performance with key metrics, including revenue, profitability, and efficiency
Assure compliance with safety goals
Accurately quote services
Manage truck work order system and service invoicing
Communicate policies, procedures, and branch goals to employees
Uphold our promise to our customers
Service Manager Skills:
Excellent interpersonal, leadership, and communication skills
Knowledgeable in Fixed Operations procedures
Good understanding of mechanical components and associated repair
Clear understanding of customer service, sales, and marketing
Knowledge of profit and loss statements and how to use them to manage a business unit
A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan
Experience with 5S Lean principles
Previous experience as a service manager in the trucking industry
Service Manager Requirements
Excellent communication skills
Ability to manage employees and processes
Truck shop service management a plus
High School Diploma or G.E.D.
Must be physically able to lift and work with no restrictions
Employee Benefits
Competitive Wages - Be paid your worth!
Uniforms - fully supplied by Interstate including cleaning!
Tool program - available
Tuition assistance - for educational and ongoing career growth
Health, dental and vision coverage - begins on the first day of the following month
Paid Time Off - (PTO) starts accruing day one of your full-time employment
Holidays - 6 Holidays and 2 Floating Holidays per year
401(K) - with company matching
Long Term Disability - Supplied
Short Term Disability - Supplied
Life Insurance - Supplied
Healthiest You - Virtual Health Care paid by Interstate
PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement
Pet Insurance - We care about our furry friends!
Employee Discounts - available on products and services
Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face
Paid Health and Well-being screening - for employees and their spouse
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.
#ICIRT
#ZRApply
Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Refer to ID 76810888_2 when applying |
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