This position reflect multiple positions available. Shifts & status vary.


General Job / Performance Information

Education and Experience
High School Degree or GED equivalent required

Environmental / Working Conditions
The Health Unit Coordinator is subject to inside environmental conditions of the hospital.

Interaction with Other Departments and Other Relationships
This position requires interaction with medical staff and ancillary areas in order to facilitate a quality multi-disciplinary approach to patient care.

Job Description
The Health Unit Coordinator (HUC) performs all clerical activities required to coordinate patient care procedures. This is a non-clinical position. This involves communication with the charge nurses, doctors, residents, medical students, nursing students and all ancillary departments. Hucs prepare and maintain all medical records and documents during the patient's stay as permitted by hospital and departmental policies in a non-nursing capacity. HUCS answer the phone, page doctors, relay messages to the nurses from ancillary departments, use the intercom to make announcements overhead in some units. HUCS file all paperwork while on duty. The HUC also performs the duties of a receptionist for the assigned patient care unit and is responsible for facilitating communications and providing an orderly and efficient operating environment. HUCS have to know how to prioritize most important duties to least important duties and have to be able to multitask and answer a 5 line phone system. The HUC has to be able to listen and hear verbal requests. Our goal is to have HUCS trained in at least 3 units minimum to help with flexibility with staffing. Although HUCS have stationed areas they are required to move, at will, should staffing and nurse and or patient care require that we do so. HUCS are required to be professional at all times and to be both technically skilled and uphold the standards of excellence that we strive to maintain at UMC. Customer Service is our departments Passion. Safety is also an NSS Priority. We are a support department to the entire hospital and our employees should maintain a service minded attitude.

Required Licensures / Certifications / Registrations
We do recommend a HUC prepare for and take the HUC Certification test after one year of employment. NSS provides a medical terminology course after employment. Medical terminology courses preferred.
Core Trainer Class participation is expected upon hire. Course will to teach employees how to train new HUCS in our 4 week training program.

Physical Capabilities
HUCs must be emotionally and physically fit. HUCS may have to at times make decisions that require discernment and thinking ability. Work can be sedentary, but may frequently require standing, walking, and light lifting. The HUC may also be called upon to assist in the transportation of patients, specimens, and supplies.
This work is of moderate risk for exposure to Biological and Chemical hazards.

Skills and Abilities
The Health Unit Coordinator should possess good written and verbal communication skills. The HUC should be able to read, transcribe, and process physician orders accurately, as well as follow established procedures and practices related to the position.