WI3673012

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Help us change lives At Exact Sciences, we\'re
helpingchange how the world prevents, detects and guides treatment for
cancer. We give patients and clinicians the clarity needed to make
confident decisions when they matter most. Join our team to find a
purpose-driven career, an inclusive culture, and robust benefits to
support your life while you\'re working to help others. Position
Overview The Executive Technical Support Analyst is responsible for
providing technical on-site and remote support to the Executive
Leadership Team and their Executive Assistants. The ideal candidate is a
self-starter with exceptional problem-solving skills, able to implement
solutions with little or no guidance, and can maintain composure in
high-stress situations while delivering extraordinary customer service.
Essential Duties Include, but are not limited to, the following: Deliver
technical \"White Glove\" response to Executives and their assistants to
ensure all their IT needs are addressed in a timely manner. Provide a
high level of support through problem solving, listening, and having an
exceedingly high level of customer service. Deliver tailored solution
engineering to all requests made by Executives and their assistants.
Make house calls to assist Executives with home office, networking, AV
implementation, and other technical setups. Work with Executive
Assistants to support IT initiatives for Executive needs, including
travel and other offsite engagement. Provide A/V Support for Executive
meetings, including presentation setup and video conferencing.
Proactively manage new deployments and technology to the Executives,
ensuring little to no disruption. Interact with IT functional groups and
establish relationships cross-functionally to drive escalations to
closure. Generate weekly and monthly reports for Executive Leadership
liaisons regarding customer support issues. Maintain confidentiality and
privacy in all dealings with Executives and their data. Assist with
coordination of vendors and external repair/service technicians. Be
present and available during work hours in professional attire with a
manner and attitude acceptable to Executives. Uphold company mission and
values through accountability, innovation, integrity, quality, and
teamwork. Support and comply with the company\'s Quality Management
System policies and procedures. Maintain regular and reliable
attendance. Ability to act with\... For full info follow application
link. We are an equal employment opportunity employer. All qualified
applicants will receive consideration for employment without regard to
age, color, creed, disability, gender identity, national origin,
protected veteran status, race, religion, sex, sexual orientation, and
any other status protected by applicable local, state or federal law.
Applicable portions of the Company\'s affirmative action program are
available to any applicant or employee for inspection upon request.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/4CCF1471E1894249