Residential Supervisor:
At CFI, we are committed to creating a workplace that values work-life balance, mental and physical wellness, and a strong sense of community. We understand the importance of preventing burnout, fostering a family-oriented team environment, and supporting both our employees and the individuals we serve.
As a Residential Supervisor, you will play a vital leadership role in ensuring that residents receive high-quality, person-centered care that aligns with their self-directed goals. This position oversees the daily operations of the Residential Program. You will be responsible for supervising direct care staff, maintaining program compliance, coordinating client services, and supporting a positive team culture.
This role is best suited for a motivated leader with a Bachelor’s Degree or an Associate’s Degree in Human Services (preferred), or at least five years of experience working with adults with severe and persistent mental illness or within a CBRF setting serving at-risk populations. A minimum of one year of supervisory experience and one year of experience working with adults with severe and persistent mental illness is required.
If you're looking for a leadership role that provides meaningful impact while prioritizing your well-being, CFI is the right place for you. Join a team that truly values work-life balance, professional growth, and a supportive work environment.
Reporting Relationships
This position reports to the Residential Coordinator. This position directly supervises the direct care staff of the Residential program including all Behavioral Health Technicians (BHT).
Essential Job Functions:
- Supervise staff according to commonly accepted management practices in compliance with DHS regulations. This includes providing training, support, and discipline, as necessary.
- Residential Supervisor will be responsible for working any BHT shift in which we are unable to find alternative coverage. The Residential Supervisor will be requested to fulfill all BHT responsibilities during this shift coverage. Coverage includes first, second and third shifts seven days a week.
- Track attendance and tardiness for all direct care staff. Keep reports based on this documentation. Residential Supervisor will be responsible for coaching and implementing corrective action plans.
- Work with the benefits administrator regarding FMLA and Leave of Absences for direct care staff.
- Oversee payroll activities including approving personal time off requested by BHT’s.
- Evaluate shift duties to ensure compliance with DHS 83 regulations. Understands and adheres to established internal Community-Based Residential Facility (CBRF) policies and procedures and DHS 83 regulations.
- Evaluate repairs and normal wear and tear replacements of furnishings and other household items. Ensure that all repairs/replacements are performed in a timely manner in coordination with property management.
- Audit groceries and supplies according to pre-established budget.
- Develop and update Client Treatment Plans, complete billing notes, collect month end results, chart filing.
- Complete client assessments and provide input into the development of services, goals and objectives.
- Coordinate client medication regimen with prescribers and pharmacy, implement medication changes, and oversee Medication Administration records at the CBRF.
- Handle clients’ daily and weekly allowances and documents disbursement of funds.
- Act as a liaison for all clients and their family, providers and Case Managers.
- Attend and participate in staff meetings, in-service training seminars and conferences as required.
- May have to provide Residential Supervisor coverage at another facility during times of Residential Supervisor vacancy or time off.
- Perform other related duties as assigned.