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Job Listing ID:  3979373  Job Title:   Customer Service Representative 
Application Deadline:  Open Until Filled Job Location:  Bend
Date Posted:  03/21/2024 Hours Worked Per Week:  40
Shift:   Day Shift
Duration of Job:   Full Time, more than 6 months
Self Referral Job You may contact this employer directly.
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Job Summary:  Norco is currently seeking an individual to fill our Customer Service Representative position. The Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:

Greet customers in a professional and enthusiastic way
Answer telephone calls promptly
Demonstrate in-depth knowledge of products, placement, availability, price and use
Efficiently assess customer needs for product or services
Educates patients/clients on medical products and services
Fit and sell medical products and services to customers
Process customer orders and accurately input customer orders into the computer
Keep showroom stocked, clean, organized and presentable
Perform other tasks as assigned or necessary

Qualifications:
Medical background experience is a plus
In-depth knowledge of home medical products, placement, availability and pricing
Ability to occasionally lift and/or carry objects weighing up to 100 lbs
Ability to sit, stand and walk for extended periods of time
Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position

Company Description:
Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.
Job Classification:  Customer Service Representatives

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Compensation
Salary:   $18.00 to $21.00 per Hour Depending on Experience
Benefits Offered:   Medical, Dental, Vision, Vacation, Life Insurance, Long-Term Disability, Retirement, Education Reimbursement
Additional Benefit Information:  Norco offers a competitive compensation/benefit package, including: Employee Stock Ownership Plan (ESOP) Health, Vision and Dental Insurance Health Savings Account (HSA) Medical and Dependent Care Flex Accounts (FSA) Life Insurance provided at no cost to employee by Norco through United Heritage Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance Employee Tuition Reimbursement 401(k) with Employer Matching Wellness Program Employee Discount on products sold by Norco
Job Requirements
Experience Required: At least 1 year
Education Required:  High School Diploma/GED Minimum Age:  N/A
  Gender:  N/A
Employer Will Perform:   Background Check ,  Drug Test
Please remember, to apply for these jobs you must be a U.S. Citizen, a Legal Permanent Resident, or otherwise authorized to work in the United States.