WI3671535

1

Vocational Degree

Associate Degree

Unspecified

40

JOB REQUIREMENTS: Description Position at First Business Bank Join us
today as a Treasury Management Support Associate - Remote/Hybrid
Schedule! First Business Bank is aTop Workplaces USA company, learn
more. At the heart of First Business Bank, we believe success comes down
to putting people first. Our people are our priority - they embody
ambition, experience, and client focus. The result is extremely engaged
employees who provide unmatched client satisfaction. With comprehensive
total rewards to support our team members, a commitment to valuing each
other\'s differences, and a focus on improving our communities, we are
confident you\'ll find the experience is your advantage. We\'re
delighted you\'re considering joining us! The Treasury Management
Support Associate is part of a team that will be responsible for
providing primary client support for all products and services utilized
by Business Banking clients, including, but not limited to, ACH, Remote
Deposit, internet banking and Positive Pay. Work Model: This role is
remote with a requirement of 1 day in office per month at our Leawood,
KC office for departmental meetings. Essential responsibilities of the
Treasury Management Associate: Client Support Ability to obtain
information from a client in a succinct manner enabling the Associate to
deliver an exceptional client experience during any interaction with all
clients. Ability to interact in a timely manner with internal clients
and teams as well as external. Problem solve for more complex questions
and issues from clients. Business Services Expertise Demonstrate
expertise in online banking, ACH, remote deposit control and other
commercial services offered to bank\'s business clients at product
level. Ability to onboard clients with more complex setups utilizing
multiple products while still meeting department SLAs. Assist with
maintaining and developing procedures for the department. Multi-tasking
Ability to perform setups and training for clients across all products
that can sometimes be complex while still participating in covering the
phones for the department and helping co-workers with tasks as
necessary, including assisting with questions and training of Treasury
Support Associate I employees The successful candidate should have:
Associates degree or equivalent in related work experience 2-4 years of
banking operations experience Ability to speak clearly and listen to
clients concerns to troubleshoot. Proven ability to learn new technology
and systems First Business Financial Services, Inc. is committed to
providing equal employment opportunity to all applicants and employees
regardless of their race, creed, color,\... For full info follow
application link. We are an equal employment opportunity employer. All
qualified applicants will receive consideration for employment without
regard to race, color, religion, gender, national origin, disability
status, protected veteran status or any other characteristic protected
by law. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/DBB135AE10F148B2