Job Description
Title: Corporate Communications Manager
Location: United States; Remote; Eastern Time zone (or hybrid if near a local office)
Experience: Mid-Senior Level
Job Function: Marketing
Employment Type: Full time
Industry: Computer Network & Security
About the position
Keyfactor is looking for a Corporate Communications Manager to create engaging and educational marketing content that resonates with Keyfactor's audience across external channels - including LinkedIn Twitter/X, blog, videos, newsletters, etc.
You'll split your time between setting and executing Keyfactor's social media strategy with supporting corporate communications and PR initiatives that elevate Keyfactor's brand and bench of thought leaders. The ideal candidate is an excellent communicator, skilled writer, collaborator.
The position is based in the US. Applicants must hold US citizenship or US permanent resident status.
Responsibilities:
Social Media Responsibilities
Develop and execute the company's social media strategy and social editorial calendar
Write platform-optimized posts and create/source compelling visuals for all Keyfactor-owned social channels [LinkedIn, X, Facebook].
Own executive thought leadership program by ghostwriting social posts highlighting campaigns, events, company milestones, etc.
Monitor performance across social platforms and create quarterly social analytics reports.
Own Keyfactor's social media advocacy program in Oktopost - create new content each week for employees to share. Monitor engagement and adjust the program to maximize participation.
Up-level YouTube presence - optimizing video titles and descriptions, adding webinar recordings, promoting videos in social posts, etc.
Corporate Communications/PR Responsibilities
Research, develop, and implement external communication strategies to build brand awareness and increase visibility.
Develop content and direct creative execution to provide a consistent, targeted, and impactful message.
Build partnerships with internal stakeholders and C-level leaders to develop and facilitate strategic communications to meet business goals.
Collaborate with in-house and external graphic designers/video editors to produce creative elements of social/content campaigns.
Contribute ideas for new programs, research, and recommend innovative and creative approaches.
Own the internal press release approval process and publishing process.
Manage the awards program in collaboration with Keyfactor's PR agency.
Manage the blog editorial calendar for Keyfactor thought leaders - review and edit drafts, publish posts.
Work closely with global PR agencies and regional SMEs to grow momentum of PR programs in US, DACH, and France.
Skills and Qualifications
At least 6-8 years working in social media, preferably for a b2b tech company
Excellent written and verbal communication abilities
Desire to take full ownership of assigned projects and work independently
Ability to manage multiple projects simultaneously
Ability to write clearly and quickly, while adhering to Keyfactor's voice and tone
Ability to work confidently with cross-functional stakeholders, including C-level leaders
Experience with social media management platforms (e.g., Oktopost) and managing employee advocacy programs
Possess a sense of urgency; is self-motivated and detail-minded
Experience with social media analytics and reporting
Experience with photo and video editing software a plus
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. A few initiatives that make our culture special include:
Comprehensive benefit coverage
Dedicated employee-focused ambassadors via Key Contributor & Culture Committee
DIVERSE Commitment
Global Volunteer Day
Flexible time off
Monthly Cross Functional meetings
Monthly Leadership Development meetings
Monthly All Hands meetings - followed by group gatherings
Second Fridays (a company-wide day off on the second Friday of every month)
The Keyfactor Alliance Program
Weekly Feedback Snapshot
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving toward our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer.
REASONABLE ACCOMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
