WI3659697

1

Vocational Degree

Associate Degree

$160000 + yearly

Unspecified

40

JOB REQUIREMENTS: Job Description Pay: \$140000 per year - \$160000 per
year At Great Wolf, theAssistant General Managerassists the General
Manager in driving operational excellence throughout all functions,
outlets, and attractions of the lodge. Essential Duties &
Responsibilities Oversees Guest Services, Housekeeping, Food & Beverage,
Aquatics, Cub Club and Retail Departments Assists Directors in
accomplishing human resources\' objectives by over seeing the
recruiting, selecting, orienting, training, assigning, scheduling,
coaching, counseling, and disciplining effort Communicates job
expectations; planning, monitoring, appraising, and reviewing job
contributions Ensures Departments adequately enforce all policies and
procedures Assists Directors in achieving guest services operational
objectives by contributing information and recommendations to strategic
plans and reviews; preparing and completing action plans; implementing
productivity, quality, and customer-service standards; resolving
problems; completing audits; identifying trends; determining system
improvements; implementing change Meets financial objective by yield
management; forecasting requirements; assists in preparing an annual
budget; reviews scheduling expenditures; analyzes variances; initiates
corrective actions Maintains customer confidence by maintaining service
levels; garnering \"repeat\" visits; making the resort a \"family
tradition\" Ensures Departments maintain a safe, secure, and healthy
environment by establishing, following, and enforcing standards and
procedures; complying with legal regulations Updates job knowledge by
participating in educational opportunities; reading professional
publications; maintaining personal networks; participating in
professional organizations Enhances resort reputation by accepting
ownership for accomplishing new and different requests; exploring
opportunities to add value to job accomplishments Ensures Departments
train all new employees and retrain current employees Ensures all guest
requests are handled in a professional manner, by reviewing with
Directors weekly Attend weekly directors\' meeting and communicate
necessary information as needed Reviews any inappropriate behavior
findings by staff with Director and ensures all are recorded properly
Basic Qualifications & Skills Associates degree in Hospitality,
Business, related field; or equivalent combination of education and
experience Minimum 5 years leadership in hospitality at
department/division director level Minimum 2 years developing and
implementing annual budgets; forecasting revenues and expenses, and
generating plans to meet expected margins Leadership experience in 2 or
more relevant functions/departments across the business Demonstrated
proficiency in Microsoft Office suite Successful completion of criminal
background check and drug screen Must be open to relocation to multiple
Great Wolf Lodge locations Desired\... For full info follow application
link. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/335A67FF6F8A4464