Are you a dynamic sales leader ready to drive success at one of Hilton’s most renowned properties? The Caribe Hilton, an iconic resort in San Juan, Puerto Rico, is seeking a talented Director of Sales to elevate our business strategies and lead our sales efforts to new heights.
About Caribe Hilton
Nestled on 17 lush acres, the Caribe Hilton is a beachfront sanctuary that offers unparalleled experiences. As the birthplace of the Piña Colada, our resort blends rich history with modern elegance, featuring luxurious accommodations, world-class amenities, and breathtaking ocean views.
What You’ll Do
As the Director of Sales, you will oversee and inspire a high-performing sales team, develop innovative strategies to maximize revenue, and build long-lasting relationships with clients and partners. Your leadership will be critical in positioning the Caribe Hilton as the premier destination for leisure, group, and corporate travel.
A Director of Sales manages the hotel sales plan by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the marketplace.
What will I be doing?
As Director of Sales, you are responsible for working closely with the Director of Sales & Marketing and Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage hotel sales plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
- Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
- Collaborate with the Revenue, Marketing and Catering & Events Directors
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation
- Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success
- Actively participate in the group forecasting process in conjunction with the Revenue Department and/or Director of Sales & Marketing to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports
- Actively participate and complete the preparation of the annual Sales and Market Segment Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
- Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate activity
- Organize comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
- Produce accurate and timely reports that meet the needs of the hotel and the management company
- Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
- Cooperate with other departments in the hotel, particularly Reservations, Catering & Events, Marketing, and Revenue, to create an exceptional Guest experience and build strong, comprehensive sales programs
- Contribute to relevant management meetings to develop and implement sales initiatives
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