Job Description
Description
RESPONSIBILITIES
Analyze fraud impact and mitigations strategies across numerous retail financial products and services.
Develop and implement fraud mitigation strategies and controls to directly reduce fraud loss, while maintaining alignment with strategic account acquisition and servicing vision.
Collaborate on major business initiatives that contribute to retail deposit growth and productivity objectives.
Assess strategy change projections for impact analysis and examine specific client activities or customer populations to identify threats and improvement opportunities.
Standardize and maintain a clear strategy change management process. Which includes analysis, reporting and results of strategic performance initiatives.
Utilization of data driven decisions making and recommendations which are strategically designed to address root cause gap analysis and vulnerability.
Develop, maintain, and communicate fraud strategy performance and trend analysis metrics and KPI's to key stakeholders and leadership.
Analyze and understand sizeable amounts of complex data to monitor and reveal fraudulent behaviors and trends.
Collaborate with external vendors to identify best practices and system functionality.
Manage components within the fraud ecosystem that detect and prevent fraud.
Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Deliver a consistent, high level of service within our Serving More standards
Other duties as assigned
COMPETENCIES
Interpersonal/Customer Service Skills
Written and Verbal Communication
Ability to understand and follow directions
Adaptable to change
Basic Computer Skills
Leadership/Management Skills
Ability to build collaborative relationships
Ability to work as part of a team
Able to Multi-Task or Juggle Priorities
Problem/Situation Analysis
Technical Expertise
Analytical Thinking
Strategic Planning and Decision Making
Demonstrates a strong sense of urgency and is able to work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience
Ability to handle confidential information in a professional manner
SCHEDULE
Typical office hours are Monday through Friday 8am to 5pm. This position is exempt and full-time. A minimum 40 hours is required per week. A flexible work arrangement is available for this position. The position will require some scheduled onsite hours. Please speak to the hiring manager for more information.
EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
At a minimum, employees must obtain a HS Diploma or GED
Bachelors degree in business, Computer Science/Engineering, or related field OR combination of degree and related banking experience preferred.
CAMS and/or CFE Professional certification preferred
PHYSICAL REQUIREMENTS
This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.
Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.
