<p>Are you a customer-focused professional with exceptional communication skills? Do you want to make a meaningful impact working for a nonprofit organization? If so, we have the perfect opportunity for you! Our nonprofit client in San Diego, CA is seeking dedicated and enthusiastic Call Center Representatives to join their growing team. Ideal candidates will have strong interpersonal skills, a passion for helping others, and the ability to thrive in fast-paced environments.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer calls, emails, and inquiries with professionalism and empathy.</li><li>Assist clients with questions, concerns, account information, or service requests, ensuring a positive customer experience.</li><li>Accurately document and update client interactions in customer relationship management (CRM) software.</li><li>Resolve customer issues efficiently while adhering to organizational policies and procedures.</li><li>Collaborate with team members, supervisors, and other departments to ensure efficient operations and excellent service delivery.</li><li>Demonstrate a high level of cultural sensitivity when dealing with diverse populations</li></ul><p><br></p>
<p>Are you a customer-focused professional with strong communication skills and a knack for problem-solving? Robert Half is seeking experienced <strong>Call Center Representatives</strong> to join our clients' growing teams. This is a fantastic opportunity to provide essential support to customers while advancing your career in a collaborative and dynamic environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer inquiries in a fast-paced setting.</li><li>Resolve customer concerns, providing accurate information and solutions in a timely manner.</li><li>Document all interactions in customer management systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Maintain a high level of professionalism while adhering to company policies and quality standards.</li></ul><p><br></p>
<p>Are you a customer-focused professional with exceptional communication skills? Do you want to make a meaningful impact working for a nonprofit organization? If so, we have the perfect opportunity for you! Our nonprofit client in San Diego, CA is seeking dedicated and enthusiastic Call Center Representatives to join their growing team. Ideal candidates will have strong interpersonal skills, a passion for helping others, and the ability to thrive in fast-paced environments.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer calls, emails, and inquiries with professionalism and empathy.</li><li>Assist clients with questions, concerns, account information, or service requests, ensuring a positive customer experience.</li><li>Accurately document and update client interactions in customer relationship management (CRM) software.</li><li>Resolve customer issues efficiently while adhering to organizational policies and procedures.</li><li>Collaborate with team members, supervisors, and other departments to ensure efficient operations and excellent service delivery.</li><li>Demonstrate a high level of cultural sensitivity when dealing with diverse populations.</li></ul><p><br></p>
<p>We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in San Diego, California. As part of a non-profit organization, you will play a vital role in connecting individuals to essential services and resources while delivering exceptional customer experiences. This is a Contract-to-Permanent position that offers an opportunity to make a meaningful impact within the community. At 6 months this role will turn to hybrid!! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries and provide accurate information, referrals, or assistance tailored to the caller’s needs.</p><p>• Record all interactions promptly and accurately in web-based systems to ensure proper documentation.</p><p>• Stay informed about available services and resources to provide up-to-date guidance to clients.</p><p>• Collaborate with internal teams to address client needs efficiently and effectively.</p><p>• Maintain a high level of professionalism and empathy in all communications.</p><p>• Utilize CRM platforms and other software tools to manage customer information and service delivery.</p><p>• Assist clients with billing inquiries, benefit functions, and other service-related issues.</p><p>• Handle inbound calls with a focus on resolving issues and enhancing customer satisfaction.</p><p>• Leverage expertise in systems such as Avaya CMS and Epic Software to streamline customer service operations.</p>
<p>Our client, a well-known and customer-centric organization in San Diego, CA is seeking a highly motivated and personable Customer Service Representative to join their team. This role is ideal for individuals who thrive on solving problems, delivering exceptional service, and creating positive customer experiences. If you enjoy working in a collaborative and fast-paced environment, this is the opportunity for you!</p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Provide professional and courteous customer service via phone, email, or in-person interactions to address inquiries, concerns, and requests.</li><li>Resolve customer complaints by identifying solutions and escalating issues when necessary to ensure customer satisfaction.</li><li>Assist in processing orders, tracking shipments, and managing account updates with precision and attention to detail.</li><li> Maintain up-to-date knowledge of company products or services to offer accurate information and assistance to customers.</li><li>Log and maintain detailed records of all customer interactions in the company’s CRM software for tracking and reporting purposes.</li><li>Support team projects or handle administrative tasks as needed to ensure operational efficiency.</li></ul><p><br></p>
<p>Are you customer-focused and thrive in a fast-paced environment? A medical services provider in <strong>Vista, CA</strong> is seeking a <strong>Call Center Representative</strong> to assist patients and clients via phone while delivering exceptional service. If you enjoy helping people and have strong phone and organizational skills, this could be the perfect position for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer a <strong>high volume of inbound and outbound calls</strong> regarding appointments, referrals, and service inquiries.</li><li>Utilize <strong>RingCentral</strong> phone platform to manage communications and maintain call logs.</li><li>Respond to emails and messages using <strong>Microsoft Outlook</strong> in a timely and professional manner.</li><li>Address client concerns and route calls to the appropriate department for resolution as needed.</li><li>Input client data accurately into the system while adhering to confidentiality standards.</li><li>Provide excellent customer service by maintaining a friendly, empathetic, and professional tone.</li></ul><p><br></p>
<p>We are looking for a compassionate and detail-oriented <strong>Non-Profit Call Center Representative</strong> to join our team in San Diego, California. As part of a non-profit organization dedicated to improving lives and connecting individuals to vital resources, you will play a key role in delivering exceptional service and support. This is a Contract-to-Permanent position offering an opportunity to make a meaningful impact in your community. </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries via phone, chat, or email, providing accurate information, referrals, and assistance.</p><p>• Accurately document all client interactions and updates in web-based systems.</p><p>• Stay informed about available programs, resources, and services to provide knowledgeable recommendations.</p><p>• Collaborate with internal teams to address client needs and resolve issues effectively.</p><p>• Maintain high standards of professionalism and empathy in all communications.</p><p>• Utilize CRM platforms and other tools efficiently to manage client information.</p><p>• Assist clients with billing functions and benefit inquiries to ensure their needs are met.</p><p>• Handle high call volumes while maintaining quality service and attention to detail.</p><p>• Participate in ongoing training to enhance knowledge and service delivery.</p>
<p>Are you passionate about delivering excellent customer service and solving problems efficiently? Our client is seeking a skilled Customer Service Representative to join our team. In this role, you’ll be the frontline connection between the company and its customers, helping address inquiries, resolve issues, and ensure client satisfaction. This position offers a dynamic environment and the opportunity to grow professionally within a supportive team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries, complaints, and requests in a professional, timely, and empathetic manner via phone, email, or chat.</li><li>Provide product and service information to customers, ensuring they understand offerings fully.</li><li>Handle customer issues and resolve complaints by investigating and offering solutions in line with company policies.</li><li>Document all customer interactions in the CRM system, ensuring accuracy and compliance with organizational standards.</li><li>Process orders, returns, and refunds efficiently while maintaining attention to detail.</li><li>Identify trends in customer concerns and collaborate with team members to develop process improvements.</li><li>Adhere to performance metrics such as response times, resolution rates, and quality scores.</li><li>Assist with special projects and any additional duties assigned by management.</li></ul><p><br></p>
<p>Are you a detail-oriented, empathetic professional who thrives in fast-paced environments where you can make a real impact? Our nonprofit client in San Diego, CA, is searching for a motivated and dedicated Call Center Specialist to join their team. This position offers the chance to grow your career while contributing to a meaningful mission and delivering exceptional customer care.</p><p><br></p><p>You'll be a key part of the organization’s efforts to serve its community through compassion and connection. Whether helping individuals resolve issues, answering questions, or explaining programs and services, your contribution will directly enhance the lives of those the nonprofit serves. After the first six months, you'll transition to a hybrid work schedule, combining in-office and remote flexibility.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to client inquiries via phone, chat, and email, addressing concerns with professionalism and care.</li><li>Troubleshoot and resolve client issues by understanding their needs and providing suitable solutions.</li><li>Inform clients about available nonprofit services, programs, and resources to improve engagement.</li><li>Accurately document customer interactions and update CRM systems as needed.</li><li>Partner with other departments to ensure seamless service delivery and workflow efficiency.</li><li>Identify ways to improve processes and help implement changes that will drive client satisfaction.</li></ul><p><br></p>
<p>Do you have a passion for helping others and delivering exceptional service? Our client, a dynamic organization dedicated to supporting customers and building long-term relationships, is looking for a Customer Service Representative. In this role, you’ll serve as the face of the company, providing critical support to customers while contributing to the success of the team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat, ensuring timely and accurate resolution.</li><li>Provide exceptional service by addressing customer concerns, troubleshooting issues, and ensuring a positive experience.</li><li>Process orders, update customer accounts, and maintain accurate records.</li><li>Collaborate with internal departments to resolve customer issues quickly and effectively.</li><li>Identify and escalate trends in customer issues to improve products and processes.</li><li>Present a professional and friendly demeanor while maintaining company standards and policies.</li><li>Assist with special projects as needed, including customer satisfaction surveys and follow-ups.</li></ul><p><br></p>
<p>Join a San Diego-based non-profit organization as a Customer Care Representative and play a vital role in supporting our mission-driven work. In this role, you’ll provide outstanding service to donors, clients, and partners while ensuring their needs are met with professionalism and empathy. After six months of on-site training and collaboration, you’ll have the option to transition to a hybrid schedule for added flexibility.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the main point of contact for inquiries from donors, volunteers, clients, and partners, ensuring prompt and accurate responses.</li><li>Handle inbound calls, emails, and online inquiries with care, professionalism, and enthusiasm.</li><li>Provide guidance and support to individuals seeking assistance with services or programs offered by the non-profit.</li><li>Manage donor records; process contributions, pledges, and acknowledgments accurately using CRM systems.</li><li>Collaborate with various teams to address client needs and ensure community members are connected with appropriate resources.</li><li>Identify opportunities to improve the customer experience and propose solutions to enhance service quality.</li><li>Assist in outreach initiatives, including educational campaigns and fundraising efforts as needed.</li></ul><p><br></p>
We are looking for an experienced Customer Service Representative to join our team on a contract basis in Irvine, California. In this role, you will serve as a vital point of contact for customers, ensuring their inquiries are handled efficiently and with attention to detail. This position is ideal for someone who thrives in a fast-paced environment and has a passion for delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound customer calls, addressing inquiries and resolving issues promptly.<br>• Provide courteous and detail-oriented service in a call center environment.<br>• Accurately input customer details and transaction data into internal systems.<br>• Handle both inbound and outbound calls to support customer needs.<br>• Manage email correspondence to address customer questions and concerns.<br>• Schedule appointments and coordinate follow-ups as required.<br>• Utilize Microsoft Excel and Word for tracking and documentation purposes.<br>• Process order entries with attention to detail and accuracy.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Maintain knowledge of company policies and procedures to provide accurate information.
<p>We are looking for a detail-oriented Customer Service Representative to join our team in San Diego, California. In this long-term contract role (3 months), you will play a pivotal part in managing customer inquiries, scheduling services, and ensuring seamless communication between clients and internal teams. This position requires strong organizational skills and the ability to deliver exceptional service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls and inquiries from customers with professionalism and efficiency.</p><p>• Coordinate and schedule service requests for clients and company personnel.</p><p>• Optimize resource allocation to ensure timely and effective service delivery.</p><p>• Track and oversee service orders assigned to technicians, ensuring completion.</p><p>• Manage the full lifecycle of service orders, including creation, updates, completion, and invoicing.</p><p>• Perform monthly reconciliation of various company reports.</p><p>• Collaborate with Branch Procurement Specialists to support resource planning and project coordination.</p>
<p>Our client, is looking for a Customer Service Agent to join their team on a temp-to-contract basis. This is an exciting opportunity to demonstrate your customer service expertise while supporting a company that values employee growth and development. If you're enthusiastic, customer-focused, and able to thrive in a fast-paced environment, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for customers, providing professional and courteous assistance via phone, email, and chat.</li><li>Resolve customer inquiries, complaints, and concerns in a swift and effective manner.</li><li>Maintain a comprehensive knowledge of company products, services, and policies to provide accurate information to customers.</li><li>Log and track customer interactions in the CRM system, ensuring records are up-to-date and well-organized.</li><li>Work collaboratively with other departments to address escalated customer issues and find timely solutions.</li><li>Handle order processing, returns, and refunds with efficiency and attention to detail.</li><li>Proactively identify customer concerns or trends to improve processes and enhance client satisfaction.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in El Cajon, California. In this role, you will play a crucial part in providing exceptional service to customers through effective communication and problem-solving skills. This is a long-term contract position, offering stability and an opportunity to grow within a dynamic environment.<br><br>Responsibilities:<br>• Handle inbound and outbound calls professionally, addressing customer inquiries and resolving issues.<br>• Deliver excellent customer service by actively listening and providing accurate information.<br>• Perform data entry tasks with precision to maintain accurate records and documentation.<br>• Manage email correspondence, responding promptly to customer concerns and inquiries.<br>• Utilize order entry systems to process and track customer orders efficiently.<br>• Schedule appointments and follow up with clients to ensure satisfaction.<br>• Collaborate with team members to meet service goals and improve processes.<br>• Use Microsoft Excel and Word to create reports and maintain organized records.<br>• Maintain a positive attitude while handling challenging customer interactions.
<p>We are offering a contract to hire employment opportunity for a Customer Service Representative in Santa Ana, California. This role is based on-site and involves working in the construction industry. As a part of our team, you will be primarily handling customer interactions, maintaining data accuracy, and contributing to the overall customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Managing and answering inbound calls to assist customers with their queries and concerns.</p><p>• Utilizing Microsoft Office Suites and other proprietary CRM tools to maintain and update customer records.</p><p>• Reviewing and marking up drawings sent in by customers as part of their inquiries (training will be provided).</p><p>• Writing and proposing solutions to customer queries (training will be provided).</p><p>• Scheduling appointments and organizing meetings as required.</p><p>• Ensuring the seamless flow of information within the team by coordinating with other departments.</p><p>• Participating in the estimations process (training will be provided).</p><p>• Handling both inbound and outbound calls to maintain customer relationships.</p><p>• Managing data entry tasks and maintaining the accuracy of customer information.</p><p>• Contributing to inside sales activities without the need for closing deals.</p>
<p>We are seeking a Customer Service Representative to become a part of our team. This role is in the customer service industry, located in Costa Mesa, California, 92626, United States. The role is hybrid, and offers a contract to permanent employment opportunity.</p><p><br></p><p>Responsibilities include:</p><p>• Accurately processing customer credit applications</p><p>• Maintaining precise customer credit records</p><p>• Assisting customers in navigating our new website</p><p>• Resolving customer inquiries and issues</p><p>• Fielding inbound calls, averaging between 30-60 a day</p><p>• Assisting customers with login credentials</p><p>• Handling situations where customers are stuck in migration</p><p>• Monitoring customer accounts and initiating appropriate action</p><p>• Utilizing CRM tools for customer relationship management</p><p>• Proficient in Office and Office 365 for data management and communication.</p>
<p>Are you a people-first professional who excels at creating positive customer experiences? Robert Half is looking for a dedicated <strong>Customer Service Representative</strong> to join a fast paced team. If you thrive in dynamic environments and have a passion for delivering exceptional service, this role is for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, or chat.</li><li>Provide accurate information about products, services, and programs.</li><li>Resolve customer concerns and complaints effectively while maintaining a positive demeanor.</li><li>Identify opportunities to improve customer satisfaction and streamline processes.</li><li>Document all customer interactions accurately in CRM software.</li><li>Work closely with internal teams to address issues and ensure seamless service.</li></ul><p><br></p>
<p>Robert Half is partnering with a mission-driven nonprofit organization in search of a Customer Success Specialist who is passionate about making a difference in the lives of others. This is a unique opportunity for someone who thrives in a fast-paced environment, is energized by human connection, and values meaningful work that impacts the community.</p><p>This position will begin onsite and transition to a hybrid schedule after six months, offering both structure and flexibility for long-term success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide compassionate and knowledgeable support to individuals seeking services or information</li><li>Answer a high volume of inbound calls and assist with inquiries, resource navigation, and follow-ups</li><li>Accurately document call notes and track client needs using internal CRM systems</li><li>Collaborate closely with internal departments to ensure efficient service delivery</li><li>Advocate for callers by identifying appropriate programs, services, or solutions</li><li>Maintain professionalism and empathy across all communications</li></ul><p><br></p>
<p><strong>About the Role:</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization in search of a <strong>Customer Success Specialist</strong> who is passionate about making a difference in the lives of others. This is a unique opportunity for someone who thrives in a fast-paced environment, is energized by human connection, and values meaningful work that impacts the community.</p><p>This position will begin onsite and transition to a hybrid schedule after six months, offering both structure and flexibility for long-term success.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide compassionate and knowledgeable support to individuals seeking services or information</li><li>Answer a high volume of inbound calls and assist with inquiries, resource navigation, and follow-ups</li><li>Accurately document call notes and track client needs using internal CRM systems</li><li>Collaborate closely with internal departments to ensure efficient service delivery</li><li>Advocate for callers by identifying appropriate programs, services, or solutions</li><li>Maintain professionalism and empathy across all communications</li></ul><p><br></p>
<p>Are you passionate about delivering outstanding service and building strong customer relationships? Our client is we’re looking for an enthusiastic and customer-focused Customer Service Representative to join our team. In this role, you’ll be the main point of contact for our valued customers, ensuring that their needs are met quickly and efficiently. If you thrive in a fast-paced environment and love helping others, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide exceptional customer service via phone, email, chat, or in-person interactions.</li><li>Resolve inquiries, complaints, and issues in a timely and professional manner.</li><li>Maintain an in-depth knowledge of our products, services, and company policies to provide accurate information.</li><li>Process orders, returns, and refunds while ensuring data accuracy.</li><li>Record customer interactions and updates in CRM software or relevant databases.</li><li>Identify and escalate complex issues to appropriate departments or managers for resolution.</li><li>Collaborate with team members to streamline workflows and improve customer satisfaction.</li></ul><p><br></p>
<p>Are you passionate about delivering exceptional service while supporting causes that make a difference? We are seeking a compassionate and detail-oriented <strong>Customer Service Agent</strong> to join a non-profit team. This role is perfect for someone who thrives in fast-paced environments, enjoys helping others, and values meaningful work. If you are looking for a contract to hire, full time position onsite in San Diego, CA, then this role is for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly, professional support to information seekers via phone, email, and online channels.</li><li>Address inquiries about programs, initiatives, donations, and volunteer opportunities.</li><li>Resolve issues efficiently and empathetically while maintaining high customer satisfaction.</li><li>Document interactions in CRM systems to ensure accurate records and data insights.</li><li>Communicate the organization’s mission and values effectively in every interaction.</li><li>Collaborate with internal teams to ensure consistent messaging and smooth operations.</li></ul><p><br></p>
<p>Are you enthusiastic about sports and fitness? A leading <strong>sports apparel company</strong> in <strong>Carlsbad, CA</strong> is looking for a motivated <strong>Customer Service Representative</strong> to join their team. In this role, you’ll provide world-class service to customers and wholesale accounts while supporting product and warranty inquiries.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As a <strong>Customer Service Representative</strong>, your day-to-day activities will include:</p><ul><li>Handling up to <strong>100 incoming calls per day</strong>, exceeding customer expectations in every interaction.</li><li>Explaining <strong>features and benefits</strong> of current and past product lines to educate consumers and resolve inquiries.</li><li>Making independent decisions concerning warranty and non-warranty issues and processing <strong>return authorizations</strong> in SAP.</li><li>Evaluating and authorizing order adjustments, including pricing changes, with proper documentation and attention to accuracy.</li><li>Processing SAP transactions such as <strong>sales orders</strong>, returns, and pricing evaluations.</li><li>Providing exceptional service through detailed communication while maintaining a customer-first mindset.</li></ul>
We are looking for a dedicated Customer Service Representative - Intermediate to join our team on a contract basis in San Diego, California. In this role, you will assist customers with their orders, address inquiries, and resolve issues efficiently and effectively. The ideal candidate will have strong communication skills and a commitment to delivering exceptional customer experiences while adhering to established processes.<br><br>Responsibilities:<br>• Guide customers through the ordering process, addressing inquiries and resolving issues related to orders, reprints, and returns.<br>• Handle incoming customer requests and perform outbound follow-ups to ensure order satisfaction and resolution.<br>• Suggest complementary products to customers to enhance sales and improve their overall experience.<br>• Escalate customer concerns and feedback to management for process improvements and issue resolution.<br>• Maintain clear and precise communication with customers during follow-ups and throughout the resolution process.<br>• Meet or exceed departmental performance standards and metrics.<br>• Adhere to established procedures and processes to ensure consistency and quality in service delivery.<br>• Identify opportunities for process improvement and contribute ideas for enhancing the customer experience.<br>• Perform additional tasks as assigned to support the team and organizational goals.
<p>Are you a detail-oriented professional with a passion for providing excellent customer service and administrative support? Robert Half is seeking a Client Services Assistant to join a dynamic organization in sunny San Diego, CA. This position offers an opportunity to work in an engaging, team-oriented environment and transition to a hybrid schedule after six months of tenure.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide exceptional customer service to clients, ensuring inquiries are promptly addressed and solutions are delivered.</li><li>Support the team with administrative tasks such as scheduling meetings, managing correspondence, and maintaining client records.</li><li>Coordinate client onboarding processes, ensuring all documentation is accurately completed and filed.</li><li>Maintain and update databases to ensure efficient tracking of client interactions.</li><li>Assist in preparing reports, presentations, and other materials as needed.</li><li>Collaborate with internal departments to ensure seamless client support.</li></ul><p><br></p>
