Job Information
Kohler Co. Spa Receptionist, Kohler Waters Spa - Lodge Kohler in ASHWAUBENON, Wisconsin
Spa Receptionist, Kohler Waters Spa - Lodge Kohler
Work Mode: Onsite
Location: Green Bay, WI
Opportunity
Our Kohler Waters Spa team at Lodge Kohler offers more than 50 innovative spa services using the healing properties of Earth’s mineral-rich waters and provides an oasis of tranquility. Join our world-class team of spa professionals and help our guests renew and recharge while they experience five-star living at its finest.
Specific Responsibilities
Provide service and maintain cleanliness standards at a Forbes 5-Star level
Use Proficient Property Management System (and related systems) use to correctly process transactions, complete orders and accurately book/edit spa treatments
Be knowledgeable of spa treatments, spa policies, spa amenities and overall options and ability to communicate with our guests
Process all retail transactions, paying special attention to details
Receive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise
Enforce spa policies (service requirements, age restrictions, guest behavior, etc.) with supervision/support to maintain a relaxing spa atmosphere
Attend spa events and monthly staff meetings as communicated by supervisor to ensure satisfactory guest experiences
Compliance with Kohler Company attendance policy, safety standards and spa SOPs to create a safe and engaging work environment for all
This is a part-time position working weekdays & weekends with shifts between 8:00am and 9:00pm.
Skills/Requirements
Must be 18 years old or older
Prior customer service experience within a spa environment preferred, but not required
Strong communication skills and ability to work in a fast paced environment
Strong detail-orientation
Ability to perform tasks requiring use of multiple computer/guest management systems.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.