<p>Are you ready to make a meaningful impact on the lives of patients while advancing your career with a fast-paced, rewarding role? We are seeking detail-oriented, compassionate individuals for our <strong>Intake Representative</strong> position. In this critical role, you'll oversee new customer orders and ensure seamless initial shipments of medical supplies. If you're looking for a position that combines empathetic customer service, meticulous order management, and opportunities to build lasting relationships in the healthcare sector, this might be the perfect fit for you!</p><p><br></p><p><strong>What You'll Do:</strong></p><p>As an Intake Representative, you’ll play a vital role in setting the stage for quality patient care. Your responsibilities include:</p><ul><li>Managing every step of the customer intake process, from order creation to final shipment.</li><li>Navigating medical documentation requirements by coordinating with physicians' offices, insurance companies, and patients to obtain and verify documentation.</li><li>Accurately entering customer and order data into company systems while ensuring compliance with all regulatory and company policies.</li><li>Verifying insurance coverage, obtaining prior authorizations, and ensuring proper documentation for efficient order processing.</li><li>Communicating effectively with healthcare professionals to build strong referral networks and create opportunities for consistent patient referrals.</li></ul><p><strong>What We're Looking For:</strong></p><p>We’re searching for highly motivated and reliable candidates with:</p><ul><li>At least one year of call center experience — you understand how to communicate effectively and efficiently.</li><li>A high level of empathy and compassion — your ability to connect with patients and healthcare providers is key.</li><li>Strong organizational skills with attention to detail — your work impacts patients' well-being, so accuracy matters.</li><li>The ability to work onsite 100% in Chattanooga, TN.</li></ul><p><strong>Why You'll Love Working With Us:</strong></p><ul><li><strong>Make a Difference:</strong> Bring comfort and care to patients by coordinating timely shipments of essential medical supplies.</li><li><strong>Grow Your Career:</strong> Gain valuable experience in healthcare operations and customer service while building relationships within the industry.</li><li><strong>Team Environment:</strong> Work alongside supportive colleagues in an engaging and collaborative workplace.</li></ul><p>Join our mission to help patients receive the care they need — apply now to be part of a role that truly makes a difference!</p><p><br></p><p><br></p>
<p>Are you an energetic, detail-oriented professional with a passion for organization and efficiency? Do you thrive in a dynamic, fast-paced environment where new challenges keep you on your toes? If so, we have an exciting opportunity for you as an <strong>Account Representative Specialist</strong>, an integral assistant to our high-performing sales team!</p><p><strong>About the Role:</strong></p><p>As an Account Representative Specialist, you’ll play a critical role in ensuring seamless operations and exceptional client service. Working closely with our sales team, you’ll be their go-to support for managing contracts, client communication, and streamlining processes. This role combines data entry, client interaction, and collaboration with creative teams, offering variety and growth opportunities for the right candidate.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Manage Daily Workflow:</strong> Open the Expance program daily to review and prioritize tasks in the task queue.</li><li><strong>Contract Support:</strong> Collaborate with the sales team by processing contracts, inputting orders, and organizing contracts in designated folders.</li><li><strong>Client Engagement:</strong> Assist with client communications by reaching out for ad copy, following-up as needed, and ensuring a smooth onboarding process via salesperson-led introductions.</li><li><strong>Drive Creativity:</strong> Submit client-provided changes through Expance and relay them to the art department for production.</li><li><strong>Organizational Champion:</strong> Handle repetitive processes efficiently while balancing the unique nuances of multiple product offerings.</li></ul><p><strong>Top Skills for Success:</strong></p><ul><li><strong>Attention to Detail:</strong> You’ll handle multiple products with differing codes, requiring a sharp eye to ensure every detail is accurate.</li><li><strong>Multitasking Mastery:</strong> Juggle priorities, manage repetitive tasks, and stay organized in a fast-paced environment.</li><li><strong>Strong Communication & Data Entry Skills:</strong> Effectively interact with clients over the phone/email and input data with precision.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Work closely with both the sales and creative teams, gaining exposure to diverse projects and offerings.</li><li>Learn the ins-and-outs of a product-rich organization, expanding your knowledge base.</li><li>Contribute to a company that values organization, professionalism, and creative collaboration.</li><li>Enjoy a variety of tasks—and never experience the same day twice!</li></ul><p>If you’re ready to take on a pivotal, multi-faceted role where your organizational flair and attention to detail will shine, <strong>apply today!</strong> Join our team and make a meaningful impact in a supportive environment that recognizes and rewards your hard work.</p>
