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Customer Account Specialist - Cleveland Job in Lakewood, Ohio US

Customer Account Specialist - Cleveland

GENERAL MILLS SERVICES, INC. - Lakewood, OH

Posted: 3/17/2024 - Expires: 6/15/2024

Job ID: 271216278

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Job Description

OVERVIEW



As a Customer Account Specialist (CAS) you will drive incremental volume growth and sustain existing volume by owning relationships with foodservice operators and selling company product lines across K12, Colleges & Universities, Healthcare, Commercial, and other Non-Commercial channels. The team is looking for a driven individual with a passion for people, selling, and problem solving.

You will work closely with the Foodservice Account Executives (Distributor Managers) and communicate regularly with CAS peers while providing expertise to your foodservice customers regarding our products, competitors, and other industry knowledge. You will also leverage sales tools and analyze internal reporting to strategically plan daily activities to identify new business opportunities. You will support critical distributor and industry events (ie. Food Shows, Distributor Sales Meetings, Targeted Blitzes, etc).

Strong candidates will demonstrate the ability to build relationships through active listening and empathizing with operators. Strong communication skills are a must in working with both internal and external key stakeholders. Anyone with a desire to innovate new ideas, work together as a team, and most importantly win in the marketplace will be a great fit for this role.

This role is located in Cleveland, OH.



KEY ACCOUNTABILITIES

Sustain and drive incremental volume

Identify and sell General Mills foodservice products to key operators across territory to grow Region volume
Collaborate with the Region's Account Executives to create pull through demand for core gaps and innovation
Work closely with distributor Sales teams to train on our products that fit in commercial to obtain leads
Leverage Analytics and tools (i.e. Salesforce, Firefly, Excel based reporting) to identify and close new opportunities
Deliver key quarterly sales metrics and measurements through the Salesforce platform
Develop and leverage local operator opportunities (product and promotion)
Target lost business opportunities using operator reporting

Other Accountabilities

Place & activate new items
Support critical distributor and industry events
Leadership of assigned team meetings and initiatives

MINIMUM QUALIFICATIONS

High School Diploma
Strong interpersonal & communication skills
Win as a team (team player)
Self-motivated with ability to maintain workload from remote office
US work authorization, now and in the future. General Mills will not sponsor a Visa for this role
Valid driver's license with a good driving record

PREFERRED QUALIFICATIONS

2+ years of sales experience
Problem solving skills
Working Knowledge of the Territory

Salary Range

The salary range for this position is $67300.00 - $101200.00 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.

General Mills is an Equal Employment Opportunity Employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply to any General Mills employment opportunities.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
78614210
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 5

Workplace Documentation: 5