Job Listing
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| Job ID: 13951873 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Front Desk Supervisor |
| Work Type: | Work Days: Weekdays, Work Vary: No , Shift: First (Day), Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | |
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| Experience Required: | Unspecified |
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| Required Skills: | See Job Description |
| Preferred Skills: |
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| Job Description: |
<b>ABOUT THE TEAM</b>
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<br> Shaner has an exciting opportunity at our Edina Residence Inn (133 rooms) located in Edina, Minnesota. Centrally located off I-494 and adjacent to Centennial Lakes Business Park, Residence Inn Minneapolis Edina is attached to the Indoor Edinborough Park, which features an Olympic-sized pool and track. The hotel features interior corridors, 133 two-room suites with fully equipped kitchens, and complimentary breakfast daily.<br>
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<b>ABOUT US</b>
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<br> <b>Shaner Hotel Group</b>
<br> <br>Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!<br>
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<b>JOB DESCRIPTION</b>
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<br> <ul> <li>Be available to work a flexible schedule, including weekends, holidays, and varied shifts.</li> <li>Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.</li> <li>Handle guest complaints ensuring guest satisfaction.</li> <li>Assist staff with their job functions to ensure optimum service to guests.</li> <li>Monitor and maintain cleanliness, sanitation, and organization of assigned areas.</li> <li>Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures.</li> <li>Other duties as assigned.</li> </ul>
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<strong>Responsibilities</strong>
<br>Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.<br>
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<strong>Qualifications</strong>
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<ul> <li>Minimum one year experience in a similar position. Prior supervisory experience a plus.</li> <li>Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.</li> <li>High school graduate or equivalent, some college preferred.</li> <li>Bilingual English/Spanish a plus.</li> <li>Knowledge of local activities and attractions appropriate for clientele.</li> </ul>
Refer to ID 230392-5181 when applying |
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