- 7+ years of progressive experience in customer service, field service, sales support and customer success; specific experience expanding relationships and working with large, complex, multi-site customers
- Strong communication skills, both written and oral
- Ability to navigate a broad range of customer contacts, internal relationships and service situations
- Ability to think quickly and creatively to develop solutions for complex customer scenarios
- Ability to influence without authority to drive desired customer outcomes
- Familiarity with and ability to navigate Microsoft Office applications
- Ability to learn new systems and applications quickly
- Technical acumen a plus
- Minimal travel maybe required
U.S. Persons” Only:
A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (“ITAR”). Accordingly, the company will consider only “U.S. Persons” for this position. A “U.S. Person” includes (a)U.S. citizens or nationals; (b)U.S. lawful permanent residents (i.e., “green card” holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.
Equal Employment Opportunity Statement
Applied Technical Services is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.