POSITION SUMMARY:
To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: performing a variety of technical activities related to patient care, as well as support activities in IDN Wide Endoscopy departments under the direction of the R.N. Technical activities may include performing in the GI Assistant role within all Endoscopy Departments at Health First. Associate must follow the Surgical Services Float Pool responsibilities which require travel to all 4 Health First facilities, maintain flexibility, and provide the minimum required hours (72 working hours within 6 week schedule period).
PRIMARY ACCOUNTABILITIES:
Quality/No Harm:
• Follows infection control policy, utilizes personal protection devices as indicated in the universal precautions policy. Cleans scopes / equipment following appropriate infection control procedures.
• Demonstrates knowledge of and follows current policies and procedures and SGNA standards (to be measures by written test on SGNA standards.
• Accurately handles and identifies specimens properly; demonstrates care of specimen as required.
• Properly handles and cares for all instruments and equipment checks for proper function and completeness. Reports faulty equipment per policy.
• Anticipates needs of physician in the procedure room, passing instruments/scopes, and supplies as needed.
• Checks GI suite to ensure a clean environment. Assists with cleaning during room turnover and terminal cleaning as necessary. Cleans and restocks GI rooms daily.
• Participates in a performance improvement activity to improve department, patient or physician satisfaction.
• Uses computer system effectively as needed for daily activities, such as printing endoscopy schedule.
• Attend in-services, inventory and mandatory meetings.
Customer Experience:
• Supports Health First philosophy of People Centered Caring.
• Displays a positive image and demonstrates a concern of patients, visitors, associates and physicians.
• Assists with precepting new technical personnel.
• Maintains professional relations and communicates effectively with physicians, vendor representatives, staff members, nursing management, and staff from other hospital departments.
• Contributes to the patient experience as evidenced by positive patient satisfaction scores and HCAHPs scores for department/medical center and/or written compliments by patients/others.
Stewardship:
• Demonstrates competency in setting up for procedure in a cost effective manner.
• Exhibits flexibility and adaptability to changes in duty assignments.
• Shares responsibility of call coverage.
