WI3656118

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Description Reporting to the Parts Director, the Phone
Center Representative will answer inbound phone calls from customers to
generate parts sales. The associate will need to possess exceptional
communication (phone and computer) skills. The associate will need to
collaborate with other Phone Center team members to resolve customer
questions. Shift: Multiple shifts available Pay: \$60,000/yr. (salary +
commission based on your sales) Essential Duties and Responsibilities:
Communicate with customers via phone, email and/or chat. Provide prompt
responses to customer inquiries with courtesy, accuracy and
professionalism. Generate sales leads. Data enter information into the
CRM to include: Customer contact information. Product interest
information. Collaborate with other call center associates to resolve
customer questions. Other duties as assigned. Minimum Qualifications:
High School Diploma, college degree preferred. Preferred 2 years of
parts counter experience Understands all basic truck systems Able to use
Business System for daily tasks Ability to communicate effectively over
the phone and in writing. Excellent customer service skills. High degree
of attention to detail . Ability to multitask in a fast paced
environment. Computer experience with Google Applications required.
Disciplined, with good organizational and time management skills.
Reliable attendance required. Able to work with minimal supervision. JX
Enterprises, Inc. is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard to
race, color, religion, sex, sexual orientation, gender identity,
national origin, or protected veteran status and will not be
discriminated against on the basis of disability. Qualifications
Behaviors Detail Oriented - Capable of carrying out a given task with
all details necessary to get the task done well Team Player - Works well
as a member of a group Motivations Growth Opportunities - Inspired to
perform well by the chance to take on more responsibility Education High
School or GED (required) Experience 2 years: Truck industry (required)
Licenses & Certifications DL (required) Skills Phone Skills (preferred)
Sales Skills (preferred) Google Apps (preferred) Computer Skills
(preferred) Communication Skills (preferred) Equal Opportunity Employer
of Minorities, Females, Protected Veterans, and Individual with
Disabilities \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/E48A3F5558D3490C