Position Summary

At WECO, the sales team is the engine that drives the global reach of our contract manufacturing solutions. We’re seeking a qualified Director of Sales who can help keep this engine running with their own sales skills as well as leadership of a team of driven sales representatives and customer service representatives. We’re looking for an experienced leader who has strong negotiating skills — someone with a successful track record who can inspire the same performance in others. The role demands a leader who has a sharp mind and an ability to coach, advise, motivate, or replace sales representatives while building and maintaining a high-performance team. We also need an individual that is a strong team player.

This position will oversee and lead the activities of the teams of the Sales and Customer Service departments.   

Duties and Responsibilities

· Manages Customer Service and Sales teams and day-to-day operations of departments. 

• Participates in direct      sales activities, establishing, developing, maintaining and nurturing      relationships with key clients and generating leads.
• Participates in      customer facing activities such as sales calls with customers. 
• Directs      employees, through subordinate levels of management, engaged in receiving      calls and inquiries, investigating, evaluating, and settling complaints      and claims of customers.
• Fully      utilizes the company’s CRM
• Tracks      and analyzes sales statistics and customer service metrics based on key      quantitative metrics.

· Reviews and analyzes sales and operational records and reports. 

· Identifies and analyzes customer preferences to properly direct sales efforts. 

· Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs.

· Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.

• Makes      data-informed decisions to drive performance and resource allocation.

· Prepares sales budget and required forecasts; monitors and approves expenses. 

· Provides leadership to the sales and customer service teams.

· Hires, trains, motivates and advises regional and local sales managers, Customer Relationship Managers and staff to ensure quotas are met and a timely flow of communication with the customer is on-going.

· Oversees and directs performance of the sales team, conducting performance evaluations that are timely and constructive.

• Identifies      emerging markets to find new sales opportunities.
• Defines      and executes territory sales plans, organizing and overseeing the schedules,      territories, and performance of regional and local sales managers.
• Sets      sales quotas and goals.

Performs other duties as assigned. 

Position Qualifications

· Bachelor’s degree in Business, Business Administration, or related field, 

·  OR Comparable record of sales leadership experience required.

· At least 8 years of experience working in an industrial manufacturing environment and at least 5 years of experience in sales required.

· Experience selling precision machined products and/or sheet metal fabrication products, including experience with CNC Lathe, Mill, Vertical, Horizontal, and Wire EDM machines to produce machined component parts that weigh between 1 and 10 pounds preferred; and lasers, turrets, press brakes, welding and finishing operations to produce sheet metal fabrications.

Knowledge, Skills, and Abilities

· Experience with ODOO CRM preferred.

· Experience with “Paperless Parts” quoting software preferred.

· Ability to work and function in a team environment

· Excellent verbal and written communication skills.

· Excellent sales and customer service skills with proven negotiation skills.

· Proven record of success with the entire sales process, from planning to closing.

· Strong supervisory and leadership skills.

· Excellent organizational skills and attention to detail.

· Proficient with Microsoft Office Suite or related software. 

· Ability to travel.

· Strong understanding of government agencies and aerospace and defense work as well as industrial sales.

· Knowledge of various materials such as Steel, Aluminum, Titanium, Stainless Steel, Inconel, Hastelloy, copper, and brass.

· Be able to read blueprints and understand GD&T.

· Have a strong understanding of the market and be able to identify sales opportunities in the region.

· Familiarity with NIST scores.