Patient Associate (Phlebotomist)

The UPMC Horizon – Shenango Valley Outpatient Center is hiring a Patient Associate (Phlebotomist) to join the Outpatient Center Team! This flex full-time role will work varying shifts with start times between 8:00AM and 9:00AM once training is complete. This role will work Saturdays 6:00AM to 12:00PM. Travel to Hermitage Specialty Care and the UPMC Horizon – Greenville Outpatient Center may be required as needed.

Candidates with phlebotomy education or experience are encouraged to apply!

Purpose:
Perform registration of patients and designated ancillary testing.

Responsibilities:

• Consistently utilize spare-time to benefit unit, patients, and co-workers.
• Contribute to the efficient operation and management of the department.
• Obtain signature of patient or family member of consent to treatment and financial responsibility flowing the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.
• Present self in a positive manner reflected by personal attire and etiquette.
• Demonstrate cost consciousness through efficient use of time, materials, staff, equipment, supplies and available resources.
• Instruct patients on the collection procedures for laboratory specimens that are obtained by the patient.
• Establish and maintain good rapport and cooperative relationship with medical staff, co-workers, supervisors and others.
• Exhibit integrity, courtesy, and respect for others.
• Maintain confidentiality of hospital and department information with no infractions.
• Utilize established policies, procedures and protocols when implementing care in an effort to positively affect patient outcome.
• Perform and documents EKG’s.
• Procure appropriate specimens by venipuncture, swab, heel stick and fingerstick following established procedures including proper patient identification procedures.
• Maintain professional, pleasant and effective communications both internally and externally.
• Procure and process laboratory specimens, requisitions, and order entries from internal and external facilities.
• Participate in the collection and communication of data pertaining to health status and needs of patients of all ages on an ongoing basis.
• Provide directions to areas within facility.
• Promote the hospital’s image and maintains a positive and helpful attitude toward employees, physicians, visitors, and the community to enhance the hospital’s reputation as a health care center.
• Perform test ordering, charging, registration of patients, and daily work directed to billing department accurately.
• Collect and record patient payments at time of service.
• Access to areas where medications, syringes or sharps may be stored is necessary and permitted in order to perform routine tasks as delineated in the employee’s job description.