VP, Operational Risk Oversight - Consumer Banking

About This Role

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Position Overview:
Provides credible and independent oversight for all aspects of operational risks to the Consumer Banking business. This includes challenging and advising on new products or services, issues, KRIs, and vendor engagements as it relates to the business. Works with the business to operationalize legal and regulatory requirements, review of business unit procedures and training for operational risk matters and provides advice and effective challenge related to regulatory and business process changes. Partners across other areas of Corporate Risk Management to ensure a holistic approach to Second Line risk management.

This person will support business objectives by delivering strategic operational risk advice that reflects an advanced ability to understand and evaluate operational risk in the context of risk appetite and business objectives. Specific attributes and qualifications include:

• Excellent management skills and judgement with capacity to make decisions and give advice while demonstrating an understanding of business considerations and relevant risks. Demonstrated leadership talent with the ability to motivate and interface with direct reports and coworkers at all levels by virtue of keen business acumen, excellent judgement, professional competence, emotional intelligence, credibility, and personal integrity.
• Solid interpersonal skills, with an ability to inspire trust and confidence with internal and external stakeholders. The ability to effectively balance the desire/need for broad change with an understanding of how much change the organization is capable of handling, to create realistic goals and implementation plans that are achievable and successful.
• A leader who is viewed by others as having a high degree of integrity and forethought in their approach to making decisions; the ability to act in a transparent and consistent manner while always taking into account what is best for the organization.
• Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization.

Responsibilities:

• Provides credible and independent oversight for all aspects of operational risks related to the business processes. This includes challenging and advising on new products or services, issues, KRIs, and vendor engagements.
• Identifies operational risks resulting from new or revised laws and regulations, provides guidance and ensures action plans are developed to manage the risks, including effective training, procedures, and other controls.
• Reviews and advises on new or revised business strategies, initiatives, and projects to ensure operational risks are effectively mitigated.
• Provides oversight of operational risks identified by a risk assessment team to ensure adequate controls are in place to mitigate existing operational risks in the business.
• Partners across other areas of Corporate Risk Management to ensure a holistic approach to Second Line risk management.

Minimum Qualifications:

• Bachelors in Business Administration and Management or Finance

• 6+ years experience or working knowledge of the Consumer (Direct) Banking Industry and Card industry
• 10+ years experience in risk management including analytics, modeling and risk process frameworks at a large financial institution or similar industry experience required.
• 10+ years experience in regulatory remediation and/or relationship management.

Preferred Qualifications:

• 12+ years Consumer compliance, enterprise risk management, legal risk, including people management
• Masters in Business Administration and Management or Finance

Application Deadline:

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.