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Community Director

Please see Special Instructions for more details.

Please address the qualifications in your cover letter and resume.

Questions? Please contact  Search Support at auxjobs@montana.edu or 406-994-6468.  

Position Details

Position Information

Announcement Number STAFF - VA - 24223
For questions regarding this position, please contact:
Search Support at auxjobs@montana.edu or 406-994-6468
Classification Title Student Support Specialist
Working Title Community Director
Brief Position Overview
Hiring Community Director (CD) positions for Academic Year 2024-2025! This live-in position is responsible for providing educational and administrative leadership in developing diverse and inclusive communities enhancing student learning, belonging, and development. The CD is student-centered, customer-service oriented, and has the ability and desire to work in an organization fostering academic success and personal growth.
Position Number Multiple
Department Residence Life Administration
Division Auxiliary Services
Appointment Type Professional
Contract Term Fiscal Year
Semester
If other, specify From date
If other, specify End date
FLSA Exempt
Union Affiliation Exempt from Collective Bargaining
FTE 1.0
Benefits Eligible Eligible
Salary $2,964 monthly, plus room and board. Salary commensurate with experience, education, and qualifications.
Contract Type LOA
If other, please specify
Recruitment Type Open
Position Details

General Statement
University Student Housing manages 11 on-campus communities that are the home of up to 6000 students and residents while they attend MSU. Each community has professional staff, including a Community Director (CD), that is vital to the management of that community. Under the supervision of an Area Coordinator, the CD is responsible for the overall management of the community they are assigned to and the students residing in said community.
Duties and Responsibilities
CDs can expect to interact with students, University staff/faculty, parents and perspective students on a daily basis while performing the duties of the position:
  • Developing a sense of community and belonging.
  • Promoting student development.
  • Managing security and safety procedures.
  • Overseeing student conduct within the community.
  • Conducting regular meetings with residents to share information and to provide a forum to discuss resident concerns.
  • Supervision of staff to include: centralized staff selection, training, and evaluations.
  • Over-seeing the front desk operations of the community.
  • Advising students both individually and in groups concerning academic, social, and personal problems.
  • Advising student committees.
  • Serving as a liaison with Housekeeping Staff, Maintenance Supervisor, Service Shop workers, University Police and Counseling Services to maintain sound working relationships for their services.
  • And actively participating as part of the team while performing other duties in support of the department’s mission.
Required Qualifications – Experience, Education, Knowledge & Skills
  1. Bachelor’s degree or an equivalent combination of relevant education and experience.
  2. At least two years working with and/or leading students in a college setting.
  3. At least one year of working experience in on-campus housing.
  4. Experience developing and maintaining a highly functioning team.
  5. Demonstrated success implementing programs that promote student retention.
  6. Experience working effectively with a diverse community and promoting inclusion through programming, education, and training.
Preferred Qualifications – Experience, Education, Knowledge & Skills
  1. Master’s degree.
  2. At least one year of advanced professional experience in housing with an emphasis on creating community and an environment conducive to academic success.
  3. Leadership/Supervisory experience coordinating, directing, and evaluating the work of others.
  4. Experience in creating and implementing student leadership programs.
  5. Experience advising student organizations.
  6. Campus-wide on-call experience.
  7. Demonstrated competence adjudicating student conduct cases and implementing intentional, education sanctions.
The Successful Candidate Will
  • Engage in meaningful interactions with a diverse resident population.
  • Use independent judgment in all situations, especially in crisis or emergency situations with support of Director on-call.
  • Possess excellent communication and effective interpersonal skills.
  • Capable of working individually and in collaborative and dynamic team settings.
  • Effectively manage multiple priorities and make sound decisions in a dynamic higher education environment.
  • Exhibit self-motivation and high initiative.
  • Effectively work in a fast-paced, team-oriented environment.
  • Meet timelines and maintain accurate administrative documentation.
  • And represent the department in a courteous and professional manner.
Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
  • Full-time, live-in position with a furnished apartment and a board plan (when the food service is open for residential service).
  • Department wide there are 11 communities managed by CDs. Community placement will be taken into consideration on a yearly basis during the creation of teams for each of these facilities.
  • Position is eligible for full employee benefit package and a tuition waiver up to 6 credits per semester.
  • Occasional travel for professional development.
  • Will participate in the Housing’s campus wide emergency response rotation and react to emergency situations as needed across Housing areas.
  • Will work flexible hours during evening, weekend, and transitional periods (opening/closing) and occasional holidays.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
  • Navigate campus and the areas in and around the residence halls and apartment communities.
  • Occasionally move irregular shaped packages and boxes of up to 30 lbs.
This position has supervisory duties? Yes
Posting Detail Information

Number of Vacancies Multiple
Desired Start Date June/July 2024
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Applications will continue to be accepted until an adequate applicant pool has been established. 
Special Instructions
Please address the qualifications in your cover letter and resume.

Questions? Please contact  Search Support at auxjobs@montana.edu or 406-994-6468.  
Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.



In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.



MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/hr/recruitment/dualcareer.html

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Supplemental Questions

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