6 results for It Generalist in Norfolk, VA

HR Generalist We are looking for an experienced HR Generalist to join our team in Hampton, Virginia, on a Contract-to-ongoing basis. This role is essential in supporting human resources operations, with a key focus on classification and compensation. You will work closely with leadership to ensure the organization's job classifications and compensation practices are equitable, competitive, and compliant with industry standards. Responsibilities: • Conduct thorough job analyses to determine appropriate classifications and salary placements. • Collaborate with department leaders to review and update job descriptions regularly. • Research and benchmark positions against market data to recommend competitive compensation packages. • Support the implementation and maintenance of compensation structures and initiatives focused on pay equity. • Assist in recruitment activities, including creating job postings, screening candidates, and coordinating onboarding processes. • Contribute to performance management and employee development programs. • Maintain accurate data entry and reporting within HRIS systems related to classification and compensation. • Ensure compliance with federal, state, and institutional regulations governing employment and compensation. • Prepare detailed reports on compensation trends, pay equity, and workforce demographics to guide decision-making.

Digital Optimization Specialist We are looking for a skilled and analytical Digital Optimization Specialist to join our team on a long-term contract basis. In this part-time, remote role, you will dedicate 15–20 hours each week to improving the performance of our digital platforms through strategic analysis and implementation. This position offers the potential for transition to a permanent role based on individual contributions and organizational needs. Responsibilities: • Utilize tools such as Google Analytics and Hotjar to evaluate user behavior and identify areas for improvement. • Design and execute A/B and multivariate tests to enhance engagement and conversion rates. • Optimize digital funnels, landing pages, and content to improve overall platform performance. • Collaborate with cross-functional teams, including marketing, design, and development, to implement optimization strategies. • Track and analyze key performance metrics, delivering actionable recommendations for growth. • Provide data-driven insights to support UX/UI enhancements and digital strategy improvements. • Stay updated on industry developments, emerging tools, and best practices in digital optimization. • Test and refine optimization strategies in alignment with organizational goals and user needs. • Contribute to content management and API development efforts to streamline processes. • Support Agile workflows and bug tracking using tools like Atlassian Jira.

Digital Support Specialist We are seeking a highly skilled and customer-focused Digital Support Specialist with expertise in Microsoft Intune to join our dynamic IT support team. The ideal candidate will have a strong background in supporting digital systems and applications, particularly in a Microsoft environment. This role involves troubleshooting technical issues, managing mobile device and app deployment through Intune, and providing exceptional technical support to end users. This position is ONSITE. Responsibilities:<ul><li>Provide technical support for digital systems and applications, ensuring efficient resolution of user issues and queries.</li><li>Administer and manage mobile devices, desktops, and applications using Microsoft Intune.</li><li>Configure policies for device security, compliance, and access management using Intune.</li><li>Troubleshoot and resolve issues related to device enrollment, application deployment, updates, and performance within Intune.</li><li>Collaborate with IT management to develop and implement best practices for endpoint management and security.</li><li>Create and maintain user guides, documentation, and knowledge base articles related to Intune solutions.</li><li>Train end users and team members on the proper usage of Microsoft Intune tools.</li><li>Monitor system performance and proactively identify areas for improvement or optimization.</li><li>Research and stay updated on the latest Intune features, industry trends, and emerging tools to support the organization’s digital needs.</li><li>Track, prioritize, and respond to support tickets in accordance with service-level agreements (SLAs).</li></ul>

Accounts Payable Clerk The Accounts Payable Specialist will assist the Accounts Payable Team with all responsibilities related to accounts payable. This role focuses on ensuring the accuracy and completeness of vendor data within a company’s systems. This involves creating, updating, and maintaining vendor profiles, from verifying documentation to ensuring compliance with company policies and guidelines. The Specialist acts as a point of contact for vendor-related inquiries, collaborating with various departments to support efficient vendor onboarding, updates, and compliance. This role encompasses data entry and processing, rigorous verification, and reconciliation of vendor invoices. The ideal candidate should possess exceptional organizational skills, demonstrate self-motivation, and be able to work independently with minimal supervision. Additionally, the candidate must effectively multitask while fostering a positive, team-oriented environment. Strong written and verbal communication skills, along with a thorough understanding of accounts payable functions, are critical. Duties and Responsibilities: • Manage the MS Outlook mailbox daily for vendor maintenance and vendor COI. • Coordinate with the Project Managers for vendor onboarding, documentation, qualification, and system setup. • Conduct due diligence on new and existing vendors to ensure compliance with company policies and guidelines. • Maintain accurate and up-to-date records of vendor information, including contact details, banking information, and legal compliance documents, such as the MSA, etc. • Verify documents, such as W-9s, W-8s, and other forms, to ensure vendors meet compliance standards. • Complete Tin Check validation and ensure it meets the Certificate of Insurance (COI) requirements. • Act as a liaison between internal and external departments and vendors, facilitating communication and ensuring smooth collaboration and implementation. • Address and resolve any issues or disputes between the company and its vendors. • Respond to employee questions and supplier inquiries about vendor account setup and maintenance. • Identify opportunities to improve vendor relations processes and policies and implement changes to enhance efficiency and effectiveness. • Review and verify the daily check-run for Urgent Pay 15+, and weekly check-run 650+, ensuring that payee and vendor invoices are saved and matched in the Epicor system. • Process requests and complete vendor credit application forms. • Sort out incoming USPS mail and distribute it to the accounting staff and management. • Perform all other accounts payable and general and administrative accounting duties as assigned.

Family Services Specialst Contract opportunity for a Family Services Specialist in Newport News, Virginia. This role lies within the non-profit sector and revolves around providing assistance to members of the community. As a Family Services Specialist, your main task will be to manage cases, conduct assessments, and ensure optimal customer service. Responsibilities: • Conduct detailed assessments as assigned, ensuring all necessary documentation is maintained accurately• Engage with seniors and adults with disabilities, providing necessary aid and services• Collaborate with team members and work independently to manage and prioritize work assignments• Utilize CRM and word processing software to maintain and update client records• Refer clients to appropriate community resources based on assessments and needs• Handle customer service duties, answering inquiries, and resolving issues effectively• Use critical thinking skills to make informed decisions in the best interest of the clients• Ensure all follow-ups and visits are completed in a timely manner• Operate office equipment such as copier and scanner for administrative tasks• Leverage knowledge of human services and case management to provide exceptional service to clients.

Medical Billing/Claims/Collections We are looking for a detail-oriented Medical Claims Specialist. In this role, you will be responsible for managing insurance claims, ensuring accuracy, and handling follow-ups to resolve denials. Responsibilities:• Submit insurance claims for patients following their medical treatments using an online billing platform.• Investigate and resolve denied claims by communicating with insurance providers and patients.• Ensure all claims are accurate, complete, and submitted within required timeframes.• Utilize electronic health record (EHR) systems to maintain and update patient billing information.• Manage collections processes to recover outstanding balances efficiently.• Collaborate with team members to address billing inquiries and discrepancies.• Monitor claim statuses and process resubmissions as needed.• Generate reports and analyze data using Microsoft Excel to track billing performance.• Apply knowledge of billing functions and claims administration to improve workflow and accuracy.• Maintain compliance with healthcare regulations and insurance policies.