Job Description
Job Title:
Salesforce Administrator
Req ID:
42364
Job Category:
Customer Operations/Customer Support
Mentor, OH, US, 44202
Description:
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
The Salesforce administrator supports the management of critical business systems owned by the Business & Sales Operations team - primarily Salesforce.com. Admin will own implementing changes and enhancements to our Salesforce platform and operational systems, gathering requirements and feedback and designing best practice solutions that enable all Digital Workflow Solutions teams goals and objectives. Admin must have a technology & process focused mindset with proven ability to analyze, design and maintain technology that supports business processes. Support working with stakeholders across the business, with the ability to translate technical information into layman's terms, clearly explaining design options and their potential impact.
Duties
Responsible for administration, configurations and implementations of Salesforce.com capabilities across the Digital Workflow Solution business.
Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.
Own the communication of any platform changes to end users and stakeholders
Data management to improve Salesforce data quality, implementing rules and automation as needed
Management of integrated applications and third-party tools like Pardot, CPQ, FinancialForce/Certinia.
Education Degree
Associate's Degree
Required Experience
Minimum two years' experience in Salesforce.com and related applications.
A proactive attitude to platform enhancements
Designing scalable, best practice solutions
Strong relationship-building skills
Ability to liaise with stakeholders to gather requirements and feedback
Translating requirements into technical solutions
Skills
Salesforce.com Admin Certification
Technical and process documentation creation
Strong collaborative mindset with a focus on high quality work outputs.
* Ability to travel upon request to Customer and company locations
What we offer
The opportunity to join a company that will invest in you for the long-term. STERIS couldn't be where it is today without our incredible people. That's why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans. Join us and help write our next chapter.
#LI-SA2 #ZRSA-1
Pay range for this opportunity is$51,120.00- $71,000.00. This position is eligible for participation in our corporate bonus program.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company's 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability. Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer.We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by * 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Req ID:
42364
Job Category:
Customer Operations/Customer Support
Mentor, OH, US, 44202
Nearest Major Market: Akron
Nearest Secondary Market: Cleveland
Job Segment:
Healthcare Administration, Infection Control, Patient Care, User Experience, Inspector, Healthcare, Technology, Quality
STERIS Corporation is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
