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13 results for Service Desk Manager in Atlanta, GA

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We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.

Responsibilities:
• Diagnose and resolve technical issues related to computer hardware, software, and network systems.
• Provide support for Android devices, Apple products, and Mac computers.
• Manage and maintain Active Directory accounts and permissions.
• Perform configuration management and ensure proper system deployments.
• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.
• Install, upgrade, and maintain software applications across various platforms.
• Deliver excellent customer service by responding promptly to help desk inquiries.
• Document solutions and maintain accurate records of technical support activities.
• Ensure system security and compliance with organizational IT policies.
• Assist in the implementation of new technologies and system upgrades.

• Proven experience in troubleshooting and resolving IT issues across hardware, software, and networks.
• Familiarity with Android development and Apple device support.
• Knowledge of Cisco and Citrix technologies.
• Proficiency in managing Active Directory and configuration management.
• Ability to deploy and maintain computer systems and applications.
• Strong understanding of Mac computers and Microsoft software.
• Excellent communication and problem-solving skills.
• Ability to work independently and prioritize tasks effectively.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

13 results for Service Desk Manager in Atlanta, GA

Help Desk Analyst

Roswell, GA
remote
Permanent
45000.00 - 65000.00 USD / Yearly
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success. Responsibilities: • Diagnose and resolve technical issues related to computer hardware, software, and network systems. • Provide support for Android devices, Apple products, and Mac computers. • Manage and maintain Active Directory accounts and permissions. • Perform configuration management and ensure proper system deployments. • Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges. • Install, upgrade, and maintain software applications across various platforms. • Deliver excellent customer service by responding promptly to help desk inquiries. • Document solutions and maintain accurate records of technical support activities. • Ensure system security and compliance with organizational IT policies. • Assist in the implementation of new technologies and system upgrades.
2025-07-25T18:09:20Z

Help Desk Analyst II

Norcross, GA
onsite
Permanent
70000.00 - 75000.00 USD / Yearly
We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service. Responsibilities: • Monitor customer systems and environments using remote management tools to identify and resolve issues efficiently. • Provide remote assistance to customers experiencing software or desktop-related problems. • Troubleshoot and repair equipment to minimize delays and prevent recurring issues. • Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks. • Perform remote installations of equipment, ensuring schedules are met and customers are trained on proper usage. • Document resolutions in a knowledge base to streamline future troubleshooting efforts. • Communicate effectively with customers, dispatch teams, and management to address and resolve technical issues promptly. • Complete all required documentation and ticket updates accurately and in a timely manner. • Participate in training and self-study initiatives to stay current with technology advancements. • Promote maintenance contracts and additional services to customers, contributing to business growth.
2025-07-25T18:14:34Z

Marketing Coordinator

Atlanta, GA
onsite
Permanent
70000.00 - 75000.00 USD / Yearly
Our client in Atlanta is hiring for a Marketing Coordinator. In this role, you'll be an integral part of our team, supporting a wide range of marketing and business development activities, from content creation and editing to project management and execution. Responsibilities:• Accurately update firm webpages via CMS, including service, industry, company descriptions, biographies, and other pages as needed.• Collaborate with the Marketing & Communications Manager to create engaging content for the company's social media accounts.• Assist with the planning and execution of client-facing webinars, including scheduling, practice runs, and sharing registrant and attendee reports.• Uphold the company's brand standards and guidelines on all materials, in close coordination with the Marketing Department's graphic designer and Marketing & Communications Manager. • Write and edit content related to key practice areas, industry initiatives, legal insights, client alerts, client success stories, and newsletters.• Support the events managers with event logistics, including planning, promotional item ordering, staffing, set-up and takedown, and processing CLEs.• Maintain and update the Marketing & Business Development team's intranet pages.• Assist with administrative duties as assigned.• Gather and curate content for select newsletters for internal and client-facing communications.• Serve as backup for formatting the firm's email marketing communications and other graphics for distribution.
2025-07-25T18:19:12Z

Customer Service Representative

Alpharetta, GA
onsite
Temporary
18.00 - 21.00 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team on a contract basis in Alpharetta, Georgia. In this role, you will handle customer inquiries, provide prompt support, and ensure a seamless experience for callers. If you excel in communication and have a strong background in customer service, we encourage you to apply. Responsibilities: • Respond to inbound calls with a detail-oriented and efficient approach, addressing customer inquiries and concerns. • Provide exceptional customer service in a fast-paced call center environment. • Utilize data entry skills to accurately input and update customer information. • Manage email correspondence to resolve issues and provide detailed information. • Handle both inbound and outbound calls while maintaining a positive and detail-oriented demeanor. • Use Microsoft Excel and Word to document and organize customer data. • Assist clients with life insurance-related inquiries, including term life insurance policies. • Collaborate with team members to improve processes and ensure customer satisfaction. • Maintain a thorough understanding of company policies and procedures to provide accurate information.
2025-07-23T17:49:08Z

Administrative Assistant

Chamblee, GA
onsite
Contract / Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for an Administrative Assistant to join our team in Chamblee, Georgia. In this Contract-to-Permanent role, you will play a key part in maintaining the smooth daily operations of our office. This position requires a proactive individual who can manage multiple responsibilities with efficiency and attention to detail. Responsibilities: • Provide front desk support by greeting visitors and handling incoming calls with a friendly and attentive demeanor. • Maintain office supplies and inventory, ensuring items are restocked as needed to support smooth operations. • Oversee the organization and cleanliness of office spaces, including meeting rooms and common areas. • Handle booking and scheduling of conference rooms to accommodate team needs. • Manage incoming and outgoing confidential mail and deliveries with a high level of accuracy and discretion. • Assist with coordinating catered meals and deliveries, ensuring timely and accurate arrangements. • Refill and maintain office amenities such as coffee machines to enhance workplace convenience. • Support various administrative tasks, including data entry and document organization. • Serve as a point of contact for general office inquiries and assist with resolving day-to-day issues.
2025-08-06T14:14:21Z

Office Assistant - Law Firm

Atlanta, GA
onsite
Permanent
37000.00 - 38000.00 USD / Yearly
We are looking for a dedicated Office Assistant to join our team in NW Atlanta, GA. This role involves providing comprehensive office support to ensure smooth daily operations. The ideal candidate will thrive in a dynamic environment and bring excellent organizational and customer service skills. • Manage daily office operations, including mail handling, postage, and shipping tasks.• Maintain inventory of office supplies and ensure timely ordering to meet operational needs.• Oversee the upkeep of breakroom facilities to create a welcoming environment for staff.• Provide exceptional customer service to internal teams and external visitors.• Perform receptionist duties, including greeting guests and answering inbound calls.• Coordinate administrative support for various office functions, ensuring accuracy and efficiency.• Assist with document copying, scanning, and distribution as part of copy center tasks.• Support back-office operations with administrative tasks and record management.
2025-07-22T18:08:58Z

ERP/CRM Configuration SME

Atlanta, GA
onsite
Permanent
140000.00 - 150000.00 USD / Yearly
We are currently on the lookout for an ERP/CRM Configuration SME to join our team based in Atlanta, Georgia. This role involves working closely with various team members and business leaders to support and enable daily operations and to lead various projects. Responsibilities: • Collaborate with business process owners and plant leaders to provide high-quality support in a timely and cost-efficient manner. • Understand and advise project teams on the relationship between data, functionality, and business processes. • Lead project teams in delivering functionality to the business, being on site as needed. • Deliver effective support via ServiceNow platform. • Assess, analyze, and provide timely resolution of issues in the production systems. • Lead the design and realization of system/process enhancements ensuring they are delivered on time and without defects. • Utilize skills in Client Side Scripting, Cloud Technologies, CRM, and ERP - Enterprise Resource Planning. • Manage multiple work streams and adapt to changes in prioritization in a fast-paced, high-volume environment. • Establish and maintain positive and productive relationships with colleagues, clients, and other stakeholders across all levels of the business unit organization. • Leverage Microsoft Office proficiently (Excel intermediate to advanced, Outlook, Word, PowerPoint) in executing tasks.
2025-07-25T18:19:12Z

Technical Training Specialist-Mfg (Laurie P)

Buford, GA
onsite
Permanent
90000.00 - 110000.00 USD / Yearly
Robert Half HR Solutions is partnering with a client in the Buford area that is looking to add a Technical Training Specialist to their team. The Technical Training Specialist will oversee the development, implementation, and management of technical training programs to ensure employees are equipped with the skills needed to excel in their roles. This is a great opportunity to contribute to employee growth and organizational success through effective training strategies. Previous experience as a technical trainer in the manufacturing industry is required. Responsibilities:• Develop and implement comprehensive technical training programs tailored to organizational needs.• Assess employee skill levels and identify areas for improvement through training initiatives.• Collaborate with department leaders to ensure training programs align with operational goals.• Manage and maintain training materials, ensuring they are up-to-date and relevant.• Facilitate engaging training sessions for employees, utilizing various instructional methods.• Monitor and evaluate the effectiveness of training programs through feedback and performance metrics.• Stay informed about industry best practices and incorporate innovative training techniques.• Support employees in applying learned skills to their daily tasks and responsibilities.• Ensure compliance with organizational and regulatory standards in training processes.
2025-07-21T13:38:47Z

Accounting Assistant

Atlanta, GA
onsite
Temporary
16.00 - 17.00 USD / Hourly
We are looking for a detail-oriented Accounting Assistant to join our team on a contract basis in Atlanta, Georgia. This role involves providing administrative and accounting support to ensure smooth operations in both the front office and finance departments. The ideal candidate will possess strong organizational skills, a customer-focused mindset, and a solid understanding of basic bookkeeping and accounting practices. Responsibilities: • Manage reception duties, including greeting visitors, answering calls, and maintaining a welcoming front desk environment. • Sort and distribute incoming mail, as well as prepare and send outgoing correspondence. • Maintain inventory levels for office supplies and ensure the reception area remains organized and presentable. • Assist with accounts payable and receivable tasks, including processing payments and bank deposits. • Perform bank reconciliations and update financial tracking spreadsheets on a regular basis. • Utilize QuickBooks to manage financial records and processes accurately. • Organize and maintain filing systems for accounting and administrative documents. • Respond to internal and external inquiries regarding financial transactions and office operations. • Conduct daily updates to Excel cash sheets and distribute monthly reports to designated personnel. • Support the finance team with various accounting tasks as assigned.
2025-08-04T17:23:46Z

HR Generalist-Payroll & Benefits (Laurie P)

Tucker, GA
onsite
Permanent
70000.00 - 75000.00 USD / Yearly
Robert Half HR Solutions is currently partnering with a client in the Tucker area that is looking to add an HR Generalist to their team. The HR Generalist will have a primary focus on benefits administration and payroll processing. The ideal candidate will possess strong organizational skills and a comprehensive understanding of HR processes to effectively support both employees and management. Responsibilities:• Oversee biweekly payroll processing for both exempt and non-exempt employees, as well as manage off-cycle payrolls as needed.• Administer benefits programs, including COBRA, employee enrollment, and offboarding processes, while collaborating with brokers to evaluate plan designs.• Assist employees with benefit-related queries using resources provided by the broker's support center.• Conduct audits for 401k plans and medical coverage, ensuring compliance and preparing necessary documentation such as Form 5500.• Manage reporting related to workplace accidents and injuries, maintaining accurate records.• Support talent acquisition efforts by assisting with recruitment and onboarding processes.• Ensure consistent and efficient HR operations by maintaining and utilizing HRIS systems.• Collaborate with brokers and management to review and refine benefits plans based on organizational needs.• Provide guidance on HR policies and procedures to employees and management.• Monitor and improve HR processes to align with organizational goals and regulatory requirements.
2025-07-29T12:49:08Z

Attorney/Lawyer

Atlanta, GA
remote
Contract / Temporary to Hire
- USD / Hourly
We are looking for an experienced Attorney/Lawyer to join a remote legal team. This role plays a pivotal part in supporting organizational growth and will act as the second-in-command within the legal department. The position offers a dynamic and collaborative work environment, with opportunities to handle diverse legal matters, including corporate law, employment law, and commercial contracts. Responsibilities:• Provide expert legal counsel on corporate, employment, and commercial contract matters.• Draft, review, and negotiate contracts using tools such as Lexion to ensure compliance and mitigate risk.• Collaborate with senior leadership and cross-functional teams to address legal issues arising from organizational growth.• Oversee compliance with government contracts, Medicaid regulations, and employment laws.• Support legal needs related to wage and hour laws, non-exempt employee populations, and self-direction programs.• Assist in navigating legal complexities in healthcare and hospital settings.• Lead and mentor a team of legal professionals, including directors and analysts, to ensure efficient workflow.• Address legal requirements associated with new business initiatives and contracts.• Ensure adherence to applicable state and federal laws in all legal processes.• Participate in the onboarding and training process through platforms such as Workday.
2025-07-09T14:44:10Z

Accounts Payable Specialist

Alpharetta, GA
onsite
Contract / Temporary to Hire
23.00 - 25.00 USD / Hourly
We are looking for a dedicated Accounts Payable Specialist to join our team in Alpharetta, Georgia. This position offers an excellent opportunity to contribute to a dynamic accounting department by ensuring timely and accurate management of vendor payments and financial obligations. The ideal candidate will have a keen eye for detail, strong organizational skills, and familiarity with basic accounting practices. Responsibilities: • Process and code a high volume of vendor invoices with precision and efficiency. • Verify and match purchase orders, receipts, and invoices to ensure proper documentation and approvals. • Maintain and reconcile the accounts payable ledger, including vendor statements. • Address vendor inquiries and resolve discrepancies to ensure smooth payment operations. • Conduct weekly check runs, ACH payments, and wire transfers in accordance with company procedures. • Uphold compliance with internal controls and organizational policies throughout the accounts payable process. • Prepare accounts payable aging reports and assist with month-end closing activities. • Contribute to audits and support special projects within the finance team as needed.
2025-07-30T13:19:09Z

Controller

Flowery Branch, GA
onsite
Temporary
60.00 - 65.00 USD / Hourly
We are looking for a highly motivated Controller to join our team in Flowery Branch, Georgia. In this long-term contract position, you will oversee the financial operations of the organization, ensuring accuracy and compliance across all accounting processes. This role requires strong leadership, attention to detail, and the ability to work collaboratively with various departments to achieve organizational goals. Responsibilities: • Lead and manage the finance department, including overseeing accounts payable, billing and collections, and payroll processes. • Supervise the month-end and year-end financial close process, ensuring accurate reconciliation of accounts and general ledger analysis. • Prepare detailed cash flow reports, forecast cash requirements, and manage daily cash operations. • Develop and implement effective cash management strategies to ensure timely collection of receivables. • Present comprehensive monthly financial reports to the executive committee and stakeholders. • Assist in the creation and monitoring of the annual budget and financial forecasts to support organizational planning. • Evaluate and enhance accounting systems and internal controls to improve efficiency and reliability. • Collaborate with cross-functional teams to address financial issues and provide actionable solutions. • Ensure compliance with sales tax regulations and oversee the preparation of related filings.
2025-07-14T12:14:09Z

Technology Doesn't Change the World, People Do.®

13 results for Service Desk Manager in Atlanta, GA

Technology Doesn't Change the World, People Do.^®