Reference #: 7564
Major Duties

Classification: Exempt / Non-Bargaining
Position may be located remote. #LI-Remote
Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Consolidated Communications is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live.  At Consolidated, our employees make the difference. We welcome and value individuals from different cultures, with diverse life and work experiences and educational backgrounds.
As a Data Analyst II, you will work collaboratively and support cross-functional team members, provide and create automated repeatable reporting solutions for the Consumer, Commercial / Carrier business segments. These responsibilities and deliverables should lead to business insights and enhance operational and customer analytics, leading to increased revenue and greater efficiencies.

Responsibilities

Daily support of end-users' ability to effectively and efficiently utilize the reporting platform
Collaborates with team members across the organization to facilitate business discussion and align on business reporting needs
Works independently as well as collaboratively to analyze data and create insights to drive and inform business decisions
Facilitates meetings, assists with outlining deliverables, acts as business liaison for technical requirements, and implements deadlines
Engages in requirements gathering, research, and report development.
Partner closely with technical and business teams to complete requirements gathering, testing and successful delivery of reporting solutions
Document and understand the relationship of business process with business application to shape and report data quality/accuracy
Work with divisional teams to understand the processes used to generate reports currently, and work closely with IT BI team to automate these data processes into data sources
Works closely with the IT BI team to create consistency and alignment with report development standards
Maintain and enhance existing reports
Proven ability to identify and resolve conflicts and roadblocks within project process
Communicate project scope, open items, and issues / risks to the leadership team
Performs all other duties as assigned
Prepares ad hoc analysis and monthly KPI reports to be reviewed by investors, board of directors and the executive leadership team
Collects regional drop data to prepare bi-weekly reports
Creates auditing tools and resources for internal use to ensure efficient third-party audits
Conducts internal audits to determine continuous improvement opportunities
Utilize PeopleSoft to gather invoices and other types of data to be used for further analysis

Qualifications

Work Relationships:
Demonstrates ability to effectively communicate and build relationships at all internal and external organizational levels.
Preferred Qualifications:
7 years of experience in Business Analysis, Data Analysis, Project Management, or comparable role
Bachelor's degree in business, information technology, computer science, business analytics, or related field, or 3 years' experience
Strong critical thinking skills with attention to detail and accuracy.
Excellent project management skills including experience in gathering and documenting requirements
Positive attitude with a willingness to learn in a rapidly changing environment.
Demonstrated ability to?prioritize, organize and work effectively on multiple requests/projects in a deadline-driven environment
Experience with data reporting tools such as Tableau, Power BI, etc.
Knowledge of one or more coding languages and tools (e.g., SQL, JavaScript, R, Python, Excel VBA, RAW, SAS) preferred
Strong understanding of data warehouse concepts
Proficient in Microsoft Excel
Proven ability to create strong relationships across the organization
Excellent analytical, communication, and presentation skills
US Citizenship required
Personal Qualities:
Applicants must also demonstrate the following personal qualities and be able to articulate how their past experience reflects these qualities:
Collaborative and data driven with strong analytical and technical skills
Ability to continuously prioritize long-term plans with short-term urgent response needs
Listening, verbal and written communications skills with the ability to translate technical information into understandable terms to a variety of audiences.
Consistently take ownership of responsibilities and assignments without having to be reminded or repeatedly solicited for results
Show sound judgment and the confidence to convey advice and articulate risks in a professional manner
Ability to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent work
Detail-oriented person who is passionate about quality and enthusiastic about new technology
Emphasize the correctness, robustness, reliability, and security of solutions, and provide actionable feedback and constructive criticism when necessary
Attentive and reactive to customer needs and concerns
Prioritize communication among stakeholders and work to facilitate mutual understanding and agreement on solutions
Be ready, able, and willing to engage other team members for assistance and support when problems prove intractable
Highly value team cohesion and work hard to encourage participation and growth of other team members

Benefits Offered

We are proud to offer a comprehensive and competitive benefits package:
401(k) matching
Medical, Rx, Dental and Vision insurance
Disability insurance
Flexible spending account
Health savings account
Life insurance
Tuition reimbursement
Paid vacation and personal days
Paid holidays
Employee Assistance Program
Annual bonus program to eligible employee's based upon organization performance

Salary

Pay range (commensurate with skills and experience): $67,632 - $102,511

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.

Consolidated Communications Enterprise Services, Inc. is an AA/EEO/Veterans/Disabled Employer.