Job Listing
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| Job ID: 14472393 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Guest Services Representative - Part Time |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 20, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Guest Services Representative - Part Time
Bloomington, MN, USA
Req #960
Saturday, February 1, 2025
PURPOSE:
To ensure guests have a positive shopping and entertainment experience by acting as the mall's front-line guest service ambassador.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
Provide all callers and visitors to the guest service desks and kiosks with prompt and courteous service
Greet guests in a professional manner, providing requested information efficiently
Assist guests with the purchase of MOA gift cards, merchandise and rental items such as strollers and electronic carts
Oversee monetary transactions using a computerized point of sale system
Be able to account for all funds by accurately ringing sales and counting out
Ensure that all monetary transactions are completed using established cash handling procedures
Coordinate MOA lost and found program
Listen to guest issues and direct the matter to appropriate staff for resolution
Ensure overall cleanliness and safety of the work area
May provide support in other work areas as needed
Regular and consistent attendance.
Other duties as assigned.
PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:
Must be at least 16 years of age
High School Diploma or equivalent
1-2 years post secondary education preferred
At least 2 years previous guest service experience
Previous cash handling experience required
Must possess outstanding guest service skills
Excellent written and verbal communication
Basic computer skills
PHYSICAL JOB REQUIREMENTS:
Perform repetitive motion (using keyboard) - Frequently
Stand and move - Frequently
Reach at or below shoulder level - Frequently
Stoop/Squat - Frequently
Push/Pull -- Frequently
Lifting/carry up to 40 pounds (strollers) -- Frequently
Kneel and bend - Occasionally
Reach at or above shoulder level -- Frequently
Handle larger items such as boxes or packages (strollers) - Frequently
STARTING PAY:
$15.50
Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones. Our one-of-a-kind job perks for most team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and discounted Metro Transit pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one's care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Perks + Benefits | Mall of America
Other details
Job Family
MOA
Pay Type
Hourly
Apply Now
Bloomington, MN, USA
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*Mall of America® is an EEO employer: women, minorities, the disabled and veterans are encouraged to apply.
Refer to ID 15793592 when applying |
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