Description
The Hilton Garden Inn Downtown Detroit is looking for a strong leader for our housekeeping team. This is not an entry level position. Hilton Experience is preferred, but not a must.
Job Overview: Provides supervision and direction for all housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.
Responsibilities and Duties:
* Communicate effectively, both verbally and in writing to provide clear direction in assigning and instructing housekeeping and laundry staff in details of work. Provide staffing, training, counseling, and performance reviews for housekeeping department.
* Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
* Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget. Establish and maintain adequate supplies for efficient operation of department.
* Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly.
* Ensure proper usage of chemicals and cleaning supplies by monitoring usage providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel Hazcom program.
* Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information.
* Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects.
* Supervise the operation of linen, uniform, supply and storage rooms.
* Install inventory controls for uniforms, linens and supplies to be monitored by issuance procedures and purchasing.
* Document needs of the department to furnish management with budget requests.
* Manage, monitor and make adjustments in order to comply with energy conservation program management.
* Monitor issuance of keys and maintain inventory.
* Performs other related duties as assigned.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
EEO/ Employer AA/V/D
