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| Job Listing ID: |
4002673 |
Job Title: |
Customer Service Representative |
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| Application Deadline: Open Until Filled |
Job Location: Redmond |
| Date Posted: 04/22/2024 |
Hours Worked Per Week: 40 |
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Shift:
Day Shift
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Duration of Job: Full Time, more than 6 months |
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You may contact this employer directly.
(Obtain the contact information to print or add to your jobs.)
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| Job Summary: |
Norco is currently seeking an individual to fill our Combination Store Customer Service Representative position. The Combination Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:
Greet customers in a professional and enthusiastic way
Answer telephone calls promptly
Demonstrate in-depth knowledge of products, placement, availability, price and use
Sell welding and safety products and services to customer
Fit and sell medical products and services to customers
Continue education on industry billing criteria as it relates to specific customer insurance requirements
Initiate and complete new patient referral information files and assist in setting up new accounts where applicable
Issue product sales quotes to customers
Track customer's order in the computer and be able to interpret where order is in the delivery process
Perform other tasks as assigned or necessary
Qualifications:
Medical homecare experience is a plus
Good typing and 10-key skills
Working knowledge of home medical products, placement, availability and pricing
Working knowledge of welding, gases and supplies
Ability to frequently lift up to 50 lbs
Ability to occasionally lift and/or carry objects weighing up to 100 lbs
Ability to sit, stand and walk for extended periods of time
Ability to accurately enter data into computer and acquire a working knowledge or any software applications necessary to the position
Company Description:
Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).
At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.
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| Job Classification: Customer Service Representatives |
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statewide
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regional
occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more.
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| Compensation |
| Salary: $19.00 to $21.00
per
Hour Depending on Experience |
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Benefits Offered:
Medical, Dental, Vision, Vacation, Life Insurance, Long-Term Disability, Retirement, Education Reimbursement
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| Additional Benefit Information: Norco offers a competitive compensation/benefit package, including:
Employee Stock Ownership Plan (ESOP)
Health, Vision and Dental Insurance
Health Savings Account (HSA)
Medical and Dependent Care Flex Accounts (FSA)
Life Insurance provided at no cost to employee by Norco
Supplemental Accident, Disease, and Life Insurance options
Employee Tuition Reimbursement
401(k) with Employer Matching
Wellness Program
Employee Discount on products sold by Norco |
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| Job Requirements |
| Experience Required: At least 1 year |
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Education Required: High School Diploma/GED
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Minimum Age: N/A
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Gender: N/A
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Employer Will Perform:
Background Check
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Drug Test
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Please remember, to apply for these jobs you must be a U.S. Citizen, a Legal
Permanent Resident, or otherwise authorized to work in the United States.
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