Job Summary

Ensures front line admitting activities are conducted in an effective and efficient manner to the Department of Patient Placement. Responsible for accurate management of information entered into Electronic Medical Record to support Patient Placement and registration billing practices. Ensures the very best patient and family experience by optimizing all customer interaction.

Job Duties

• Performs daily office functions which include report reconciliation, management and facilitation of incoming and outgoing calls.
• Schedules inpatient urgent and emergent admissions.
• Coordinates registration, gathering of insurance information, and computer input of all information to assure complete registration of inpatients in the electronic medical record.
• Communicates with patients and relays information specific to arrival and placement.
• Communicates with the physicians when arranging urgent and emergent admission to collect information needed to support admission, transfer, discharge process.
• Serves as a critical link in complex patient flow processes and is a resource to nursing units to resolve issues in bed management software with admissions, cancellations and transfers.
• Maintains all logs, such as the trauma logs.
• Coordinates efforts with other departments to resolve any admission, discharge, or billing conflicts to facilitate patient throughput activities.
• Performs reconciliation of accommodation codes and exception orders to ensure correct placing and billing procedures.
• Manages requests to send system alerts and transportation requests for patients.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

• Hours: Rotation based between 7 AM and 11:30 PM
• Weekends: Every other weekend is required
• Holidays: 3 holidays per year
• This position has the potential to work from home. Must successfully complete onsite orientation. Please note this isn't a fully remote job.

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Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally.

Our benefits package includes:

• Comprehensive health insurance coverage starting on your first day of employment with three medical plan options, including flexible spending account (FSA) and health savings account (HSA) options
• Life insurance, short-term disability, and long-term disability coverage paid for by the company
• A competitive 401(k) plan with automatic Geisinger contributions beginning on your first day of employment
• A generous paid time off (PTO) plan that allows you to accrue time quickly
• Access to the MyHealth Rewards wellness program, which helps you improve your health and earn incentives
• Support for families, including adoption assistance, paid parental leave, paid military leave, and a free care.com membership with discounted backup care for your loved ones
• We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. That's why we offer several Employee Resource Groups (ERGs), which provide opportunities for you to network and develop professionally. Our ERGs are open to all employees and are formed around common identities.

To learn more about our benefit offerings, please visit: https://www.paperturn-view.com/radancy-geis/135344-geisinger-2023-benefits-general?pid=MzA300191&v=1.1

Education

High School Diploma or Equivalent (GED)- (Required), Associate's Degree- (Preferred)

Skills

Teamwork; Working Independently; Flexibility; Data Entry; Communication; Clerical I

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.